New Dawn Midwifery

★★★☆☆
  • 201 Charlotte St

    Asheville, NC 28801

    Map & Directions
  • 828-236-0032

About New Dawn Midwifery

Hours
Mon-Fri 8:00 AM-5:00 PM,Sat-Sun Closed

Health & Medical

Health & Medical
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I strongly recommend this practice to families with low risk pregnancy, desire for as little intervention as possible, and respect for medical interventions when prudent.

I had a long and moderately complicated labor and delivery. My New Dawn midwives had the right expertise for our circumstances. They honored every part of our birth plan that they could within our situation, and helped us carefully make decisions when our situation made us have to deviate from our plan. Ultimately, we had a beautiful, healthy hospital birth, and we were treated with care and respect by our midwives.

Furthermore, throughout pregnancy, my New Dawn visits were professional and pleasant. I never had to wait for very long, my questions were answered, and the midwives took time to get to know my husband and me.

My one piece of constructive feedback is that they seem very, very busy and could perhaps use more staff.

4
★★★★☆

I strongly recommend this practice to families with low risk pregnancy, desire for as little intervention as possible, and respect for medical interventions when prudent.

I had a long and moderately complicated labor and delivery. My New Dawn midwives had the right expertise for our circumstances. They honored every part of our birth plan that they could within our situation, and helped us carefully make decisions when our situation made us have to deviate from our plan. Ultimately, we had a beautiful, healthy hospital birth, and we were treated with care and respect by our midwives.

Furthermore, throughout pregnancy, my New Dawn visits were professional and pleasant. I never had to wait for very long, my questions were answered, and the midwives took time to get to know my husband and me.

My one piece of constructive feedback is that they seem very, very busy and could perhaps use more staff.

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Upon finding out that I was expecting during the summer of 2012, I never hesitated in my decision to go to New Dawn for my prenatal care. From the very first meeting I was greeted with caring and personable people who always made me feel at ease. I took childbirth classes there as well with Chama Woydak that were excellent. In fact, my boyfriend and I looked forward to each and every visit I had there, and when I went for my last post partum visit I felt sad that it would be my last time there! I remember reading these reviews before I went, and also hearing about one midwife in particular who some felt didn't have great bedside manner, and to be honest, in made me really nervous. HOWEVER, I was thrilled to find out that this particular midwife and I got along fantastically, and I would eagerly check the call schedule in hopes she would be working when I went into labor! :) Like another reviewer experienced, I also did not have the birth I had planned, but it was not in any way the fault of New Dawn midwives. I was in labor for such a long time that I actually was able to have all but one labor with me at one point! Each was different but exactly what I needed at the time. As Jan said, you get what you need, and she was exactly right! Knowing how devastated I was to not have the birth I imagined, they were very supportive and assured me that I had done all that I could and that I could try again next time for a VBAC. Though I will wait a while before having another baby, I am looking forward to being part of the New Dawn practice again. It was such a special time to be having my first baby, and I felt I was given the right amount of care. My concerns were never ignored, but nor was I ever coddled or pressured into making decisions I was uncomfortable with. Though to make this a fair review, I will say what made me hesitate giving New Dawn the full 5 stars was the inconsistency in staff and scheduling. At the time of my pregnancy they had a lot of staff turnover, making communication somewhat difficult. Frustrating at times, yes, but understandable and not frustrating enough for me to consider it negative necessarily. All in all, I absolutely loved New Dawn and would recommend it (and have recommended it many times) to any pregnant woman!

4
★★★★☆

Upon finding out that I was expecting during the summer of 2012, I never hesitated in my decision to go to New Dawn for my prenatal care. From the very first meeting I was greeted with caring and personable people who always made me feel at ease. I took childbirth classes there as well with Chama Woydak that were excellent. In fact, my boyfriend and I looked forward to each and every visit I had there, and when I went for my last post partum visit I felt sad that it would be my last time there! I remember reading these reviews before I went, and also hearing about one midwife in particular who some felt didn't have great bedside manner, and to be honest, in made me really nervous. HOWEVER, I was thrilled to find out that this particular midwife and I got along fantastically, and I would eagerly check the call schedule in hopes she would be working when I went into labor! :) Like another reviewer experienced, I also did not have the birth I had planned, but it was not in any way the fault of New Dawn midwives. I was in labor for such a long time that I actually was able to have all but one labor with me at one point! Each was different but exactly what I needed at the time. As Jan said, you get what you need, and she was exactly right! Knowing how devastated I was to not have the birth I imagined, they were very supportive and assured me that I had done all that I could and that I could try again next time for a VBAC. Though I will wait a while before having another baby, I am looking forward to being part of the New Dawn practice again. It was such a special time to be having my first baby, and I felt I was given the right amount of care. My concerns were never ignored, but nor was I ever coddled or pressured into making decisions I was uncomfortable with. Though to make this a fair review, I will say what made me hesitate giving New Dawn the full 5 stars was the inconsistency in staff and scheduling. At the time of my pregnancy they had a lot of staff turnover, making communication somewhat difficult. Frustrating at times, yes, but understandable and not frustrating enough for me to consider it negative necessarily. All in all, I absolutely loved New Dawn and would recommend it (and have recommended it many times) to any pregnant woman!

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My husband and I chose to use New Dawn Midwifery when we got pregnant last fall. Several of my friends were current or previous patients and recommended the practice to us. We were pleased with our initial meeting, where the midwife gave us a ton of information about what we could expect from the practice for the duration of the pregnancy, and answered all of the questions that we had since this is our first pregnancy. Throughout the course of my pregnancy, I enjoyed meeting with all of the midwives. They were all respectful and made sure that I asked any questions I had before the appointment was over. I feel like they respected me as an educated woman who could make her own smart decisions during pregnancy. When I was diagnosed with GBS around 34 weeks, one of the midwives called me and had a long conversation about what this meant for me and my baby. Also, when I had a concern during my pregnancy, they scheduled an appointment quickly in order to address my concern. They also recommended a childbirth class that was taught at New Dawn which was extremely informative. When I went into labor and called the midwife late at night, she told me what signs to look for and when I should go to the hospital. She met me there when I arrived. My labor was extremely difficult because my dilation was stalled and my baby was not descending properly. My midwife made several suggestions during labor that eased my pain naturally and was very encouraging to me throughout the entire labor, even when it became apparent that surgery was necessary. She stayed all the way until the surgery was over, when her shift was already over and she had been at the hospital for 24 hours, to make sure that my baby and I were okay and on the way to recovery. When we were in the mother baby unit, a different midwife came both days to see us and gave us lactation counseling and overall encouragement as new parents despite the surprise of the way our birth had gone. All of my friends have had positive experiences with the New Dawn as well.

4
★★★★☆

My husband and I chose to use New Dawn Midwifery when we got pregnant last fall. Several of my friends were current or previous patients and recommended the practice to us. We were pleased with our initial meeting, where the midwife gave us a ton of information about what we could expect from the practice for the duration of the pregnancy, and answered all of the questions that we had since this is our first pregnancy. Throughout the course of my pregnancy, I enjoyed meeting with all of the midwives. They were all respectful and made sure that I asked any questions I had before the appointment was over. I feel like they respected me as an educated woman who could make her own smart decisions during pregnancy. When I was diagnosed with GBS around 34 weeks, one of the midwives called me and had a long conversation about what this meant for me and my baby. Also, when I had a concern during my pregnancy, they scheduled an appointment quickly in order to address my concern. They also recommended a childbirth class that was taught at New Dawn which was extremely informative. When I went into labor and called the midwife late at night, she told me what signs to look for and when I should go to the hospital. She met me there when I arrived. My labor was extremely difficult because my dilation was stalled and my baby was not descending properly. My midwife made several suggestions during labor that eased my pain naturally and was very encouraging to me throughout the entire labor, even when it became apparent that surgery was necessary. She stayed all the way until the surgery was over, when her shift was already over and she had been at the hospital for 24 hours, to make sure that my baby and I were okay and on the way to recovery. When we were in the mother baby unit, a different midwife came both days to see us and gave us lactation counseling and overall encouragement as new parents despite the surprise of the way our birth had gone. All of my friends have had positive experiences with the New Dawn as well.

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After talking to many women in the community who have had terrible experiences with this practice I felt that it was finally time to speak my own truth about them. I used New Dawn for my prenatal care during my first pregnancy and found it to be the most terrible experience I have ever had with a provider. Despite being treated unkindly and like a child, I was often ignored about my concerns and was at times told that it was impossible to be having the pains that I was. My husband and I were constantly questioned due to our age and financial standing, and were also threatened with DSS when I refused antibiotics for GBS. On which I had made a very informed decision and had talked to multiple healthcare providers before deciding. Overall my care ended up in the death of my baby girl at 38 weeks, which is something that I believe could have been prevented had I been listened to. I had been calling in and had come in for an emergency appointment a week before my daughter passed in which they found I had excess amniotic fluid. besides being sent in to an emergency ultrasound the next day, nothing else was ever done. I now know that amniotic fluid issues are a tell tale sign of placental issues. This was ignored.
The day that my daughter died I kept calling in only to be told not to go to the ER and to take some pain meds (which they knew I didnt take anyways) because I probably just had a stomach bug. Finally enough was enough and I called to tell them I was going in. My baby died on the way to the hospital. I know this because I got one final kick to the rib upon entering the parking lot of mission. Once inside there was no longer a heartbeat.
I never felt safe or accepted by them, and truly it is my fault for not changing care. But unfortunately I was new to pregnancy and birth, so I was unaware that I had other options.
The day after my baby was born one of the midwives with which we had the most problems had the audacity to visit us in the hospital and tell us that our daughters death was for the best, because otherwise we would have had to take care of her. I fell down on the floor crying after this woman left. We loved our daughter very much and I would give anything to have her back. So to think that someone who is in the birthing business could be so cruel and unkind is disgusting to me. This practice is not about honoring the mother, listening to the mother, or holding a sacred space. To me these are not midwives, they are not "with woman", but rather I feel they are against her. I went to them hoping to find a nurturing environment and support in natural birth, but rather I had so many "unnatural" things pushed on me. I was constantly telling them that I did not take pharmaceuticals or any type of pain meds but any time I had a pain I was told to take tylenol or IB-Profin (which they knew I was allergic to).
My husband and I had met with the head midwife to see if we could stop seeing Meg, because enough was enough and she was constantly insulting and threatning us. But instead we were told thats just the way it is and "too bad", after having been read some very insulting and mean hearted notes she took on us.
I believe pregnancy and birth is a sacred time in a womans life and that should be honored. So definitely do your research and check around. There are many other amazing midwives and practices in Asheville, including the place right next door to New Dawn.
So here is my story, and I hope it may help others in their search for care. Dont give in to a practice that is domineering and disrespectful.

1
★☆☆☆☆

After talking to many women in the community who have had terrible experiences with this practice I felt that it was finally time to speak my own truth about them. I used New Dawn for my prenatal care during my first pregnancy and found it to be the most terrible experience I have ever had with a provider. Despite being treated unkindly and like a child, I was often ignored about my concerns and was at times told that it was impossible to be having the pains that I was. My husband and I were constantly questioned due to our age and financial standing, and were also threatened with DSS when I refused antibiotics for GBS. On which I had made a very informed decision and had talked to multiple healthcare providers before deciding. Overall my care ended up in the death of my baby girl at 38 weeks, which is something that I believe could have been prevented had I been listened to. I had been calling in and had come in for an emergency appointment a week before my daughter passed in which they found I had excess amniotic fluid. besides being sent in to an emergency ultrasound the next day, nothing else was ever done. I now know that amniotic fluid issues are a tell tale sign of placental issues. This was ignored.
The day that my daughter died I kept calling in only to be told not to go to the ER and to take some pain meds (which they knew I didnt take anyways) because I probably just had a stomach bug. Finally enough was enough and I called to tell them I was going in. My baby died on the way to the hospital. I know this because I got one final kick to the rib upon entering the parking lot of mission. Once inside there was no longer a heartbeat.
I never felt safe or accepted by them, and truly it is my fault for not changing care. But unfortunately I was new to pregnancy and birth, so I was unaware that I had other options.
The day after my baby was born one of the midwives with which we had the most problems had the audacity to visit us in the hospital and tell us that our daughters death was for the best, because otherwise we would have had to take care of her. I fell down on the floor crying after this woman left. We loved our daughter very much and I would give anything to have her back. So to think that someone who is in the birthing business could be so cruel and unkind is disgusting to me. This practice is not about honoring the mother, listening to the mother, or holding a sacred space. To me these are not midwives, they are not "with woman", but rather I feel they are against her. I went to them hoping to find a nurturing environment and support in natural birth, but rather I had so many "unnatural" things pushed on me. I was constantly telling them that I did not take pharmaceuticals or any type of pain meds but any time I had a pain I was told to take tylenol or IB-Profin (which they knew I was allergic to).
My husband and I had met with the head midwife to see if we could stop seeing Meg, because enough was enough and she was constantly insulting and threatning us. But instead we were told thats just the way it is and "too bad", after having been read some very insulting and mean hearted notes she took on us.
I believe pregnancy and birth is a sacred time in a womans life and that should be honored. So definitely do your research and check around. There are many other amazing midwives and practices in Asheville, including the place right next door to New Dawn.
So here is my story, and I hope it may help others in their search for care. Dont give in to a practice that is domineering and disrespectful.

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If you were to have a completely text book pregnancy these people might know how to handle you.

My pregnancy is going swimmingly, my body however is not taking things very well.my joints dislocate multiple times a day with no more of a cause than my natural body weight. hips, shoulders, knees and ankles. they referred me to a family doctor but when no more questions were answered they basically wanted to forget the problem existed.

I had to beg to be prescribed shorter hours at work. i dealt with the problem for a few more weeks until my baby sunk down very low, i lost my mucous plug, and had some irregular yet painful contractions. i took this as a sign that my body was done with staying on my feet for hours and it was time to leave work before i put my unborn child at risk (not to mention the pain from my hips dislocating and relocating with every other step i took)i also figured that i was doing some pretty gruesome damage to my joints considering they aren't supposed to function this way.

i had to beg them to take me out of work completely, even with the family physician saying it would probably end up being in my best interest a few weeks before. the note said "due to complications with her pregnancy she is placed on modified bed rest" this was sufficient for my employer which new that day was shortly approaching, but for some purposes i needed the note to say specifically that i was unable to perform my duties at work. after 2 appointments I still could not get them to write this clarification note. at the same time i could not get them to write me a note saying i was able to return to work. so i was stuck paying bills that could have been waived had they offered me proper documentation and unable to work to pay these bills. how very unthoughtful of them.

I also encountered a situation where I had started bleeding and having regular contractions every 5 minutes at 29 weeks. i called and woke up the midwife on call. i told her that i had done everything i knew to do and i needed her advice. she asked me what i thought i should do and i told her i had done everything i could, laying on my side, drinking water and even turning myself upside down in hopes that gravity would help. her tone repremanded me for even calling her for help and i could not get a clear answer as to whether or not i should come to the hospital.she even told me i may be too much for their office to handle and i would need to look else where for my care. What great support in an emergency situation. THANKFULLY every thing was fine.

HERE'S THE KICKER! after i swithced my care, i was telling my new midwife about how i was treated. I have recieved several invoices from them wanting to charge me 300$ for labor fees. I am on medicaid and it is illegal for them to charge me that extra money. SCAMMERS! the repeatedly ignored me, belittled me, and tried to screw me over! so glad i'm not in their care anymore!

1
★☆☆☆☆

If you were to have a completely text book pregnancy these people might know how to handle you.

My pregnancy is going swimmingly, my body however is not taking things very well.my joints dislocate multiple times a day with no more of a cause than my natural body weight. hips, shoulders, knees and ankles. they referred me to a family doctor but when no more questions were answered they basically wanted to forget the problem existed.

I had to beg to be prescribed shorter hours at work. i dealt with the problem for a few more weeks until my baby sunk down very low, i lost my mucous plug, and had some irregular yet painful contractions. i took this as a sign that my body was done with staying on my feet for hours and it was time to leave work before i put my unborn child at risk (not to mention the pain from my hips dislocating and relocating with every other step i took)i also figured that i was doing some pretty gruesome damage to my joints considering they aren't supposed to function this way.

i had to beg them to take me out of work completely, even with the family physician saying it would probably end up being in my best interest a few weeks before. the note said "due to complications with her pregnancy she is placed on modified bed rest" this was sufficient for my employer which new that day was shortly approaching, but for some purposes i needed the note to say specifically that i was unable to perform my duties at work. after 2 appointments I still could not get them to write this clarification note. at the same time i could not get them to write me a note saying i was able to return to work. so i was stuck paying bills that could have been waived had they offered me proper documentation and unable to work to pay these bills. how very unthoughtful of them.

I also encountered a situation where I had started bleeding and having regular contractions every 5 minutes at 29 weeks. i called and woke up the midwife on call. i told her that i had done everything i knew to do and i needed her advice. she asked me what i thought i should do and i told her i had done everything i could, laying on my side, drinking water and even turning myself upside down in hopes that gravity would help. her tone repremanded me for even calling her for help and i could not get a clear answer as to whether or not i should come to the hospital.she even told me i may be too much for their office to handle and i would need to look else where for my care. What great support in an emergency situation. THANKFULLY every thing was fine.

HERE'S THE KICKER! after i swithced my care, i was telling my new midwife about how i was treated. I have recieved several invoices from them wanting to charge me 300$ for labor fees. I am on medicaid and it is illegal for them to charge me that extra money. SCAMMERS! the repeatedly ignored me, belittled me, and tried to screw me over! so glad i'm not in their care anymore!

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I was very pleased with my birth experience at New Dawn Midwifery. I found them to be very attentive to my needs, and I ended up having a wonderful birth with them. I did not find them to be bullies, and found they listed to our concerns and answered our questions, even if it means our visits lasted longer and they got behind schedule with other patients. We ended up having a hospital birth (by choice) but they provided a warm environment that made it have the comfort of a home birth without actually being at home. I would highly recommend them to anyone wanting a home or hospital birth.

5
★★★★★

I was very pleased with my birth experience at New Dawn Midwifery. I found them to be very attentive to my needs, and I ended up having a wonderful birth with them. I did not find them to be bullies, and found they listed to our concerns and answered our questions, even if it means our visits lasted longer and they got behind schedule with other patients. We ended up having a hospital birth (by choice) but they provided a warm environment that made it have the comfort of a home birth without actually being at home. I would highly recommend them to anyone wanting a home or hospital birth.

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Moreover, there was NEVER a meeting called about any decision of theirs for us to leave. We see this as a complete fabrication. We called Meg and we had the audacity to ask questions about yet another ultrasound they wanted (I believe our 3rd in three months (and if it was up to New Dawn it would have been 5 ultrasounds in 3month). In anger, she said maybe we should find another care provider with the venom of Cruella de Ville. This was not a thought out issue or meeting and she made a pregnant woman cry. Isn??t that special. She was furious that we had the audacity to question their ??expertise?. We were told in no uncertain terms that they were professionals and we should not question them. She actually said this. This is in spite of numerous mistakes they made. For example, prescribing medicine for a woman who they knew was trying to get pregnant without performing a pregnancy test and actually was pregnant at the time as it turns out.

Not listening to us when we told them repeatedly that the conception date they set could not be right. We know she didn??t get pregnant at the time they set the conception date because she couldn??t have sex because of the problem for which they prescribed the medicine mentioned above. They should have figured this out on their own but certainly once we told them they should have thought about it realized the mistake. They don??t think and they don??t listen. They perform test, read results and send you out for more and more tests. There is nothing caring, natural, holistic or thought out about their ??care?. They even ran tests that we specifically told them not to and charged us for them. Our insurance wound up paying for it but it??s just another example of them not listening and they got paid for an unwanted, unnecessary test.

We were in their office 4 times over 2-1/2 months before the first ultrasound. They had ample opportunity to listen to us and get us to the ultrasound at the proper time. We told them when the conception occurred but they would not listen or check their own information and they sent us to the first ultrasound too late. If they had, most of the stress would have been avoided.

All of this led to extra ultrasounds and other tests because they dropped the ball. It is not a financial issue for us. We have excellent insurance. We called the next day after the call with Meg and fired them. For the record, Meg shouted that MAYBE we should find another professional in anger at a pregnant woman over the phone in a call that we instigated. When we say anger, she was actually yelling at a pregnant woman that she was supposed to be helping and caring for. She made a pregnant woman cry by yelling at her and berating her. Even if we were the worst patients ever, there is no excuse for yelling at a pregnant woman. We took her ??advice? and we fired them. Their care went from cold, disinterested and aloof to downright hostile, mean and threatening. This is all new to us and it took us far too long to realize we had been bamboozled. We trusted them for far too long, neither of us quite realizing how bad it really was. We should have fired them much earlier.

It is interesting that they say that trust, teamwork and communication were missing from the relationship. We had trust in the beginning, too much trust, and it was lost due to their mistakes and attitude. This is a mistake we made. Trust is earned and we trusted them too much in the beginning. We were downright nave. Then, they lost our trust due to mistakes and bad attitude. We did not feel part of a team. We felt more of a lord and peasant relationship.

We can??t believe that they even mention communication because this is their biggest weakness. They don??t listen. Once again, we told them their conception date they set could not be right and they would not listen to us. This led to us going to the first ultrasound a month too late. Yep, they were off by at least a full month and would not listen. This led to more and more tests because they made a huge mistake and they cannot even own up to it.

Since we wrote our last review, we have met other couples that were unhappy with New Dawn but did not write reviews. One couple said it took over three hours to get a call back from Meg when she was in labor. This is hearsay, but we believe the couple. They certainly were not happy with New Dawn.

Finally, we are not lashing out; we are stating facts and reviewing this company as we thought was the point of this site. It just shows that they cannot handle anyone questioning them. This letter is already too long, but there were many other issues with New Dawn. If you choose New Dawn make sure you go in with eyes wide open.

1
★☆☆☆☆

Moreover, there was NEVER a meeting called about any decision of theirs for us to leave. We see this as a complete fabrication. We called Meg and we had the audacity to ask questions about yet another ultrasound they wanted (I believe our 3rd in three months (and if it was up to New Dawn it would have been 5 ultrasounds in 3month). In anger, she said maybe we should find another care provider with the venom of Cruella de Ville. This was not a thought out issue or meeting and she made a pregnant woman cry. Isn??t that special. She was furious that we had the audacity to question their ??expertise?. We were told in no uncertain terms that they were professionals and we should not question them. She actually said this. This is in spite of numerous mistakes they made. For example, prescribing medicine for a woman who they knew was trying to get pregnant without performing a pregnancy test and actually was pregnant at the time as it turns out.

Not listening to us when we told them repeatedly that the conception date they set could not be right. We know she didn??t get pregnant at the time they set the conception date because she couldn??t have sex because of the problem for which they prescribed the medicine mentioned above. They should have figured this out on their own but certainly once we told them they should have thought about it realized the mistake. They don??t think and they don??t listen. They perform test, read results and send you out for more and more tests. There is nothing caring, natural, holistic or thought out about their ??care?. They even ran tests that we specifically told them not to and charged us for them. Our insurance wound up paying for it but it??s just another example of them not listening and they got paid for an unwanted, unnecessary test.

We were in their office 4 times over 2-1/2 months before the first ultrasound. They had ample opportunity to listen to us and get us to the ultrasound at the proper time. We told them when the conception occurred but they would not listen or check their own information and they sent us to the first ultrasound too late. If they had, most of the stress would have been avoided.

All of this led to extra ultrasounds and other tests because they dropped the ball. It is not a financial issue for us. We have excellent insurance. We called the next day after the call with Meg and fired them. For the record, Meg shouted that MAYBE we should find another professional in anger at a pregnant woman over the phone in a call that we instigated. When we say anger, she was actually yelling at a pregnant woman that she was supposed to be helping and caring for. She made a pregnant woman cry by yelling at her and berating her. Even if we were the worst patients ever, there is no excuse for yelling at a pregnant woman. We took her ??advice? and we fired them. Their care went from cold, disinterested and aloof to downright hostile, mean and threatening. This is all new to us and it took us far too long to realize we had been bamboozled. We trusted them for far too long, neither of us quite realizing how bad it really was. We should have fired them much earlier.

It is interesting that they say that trust, teamwork and communication were missing from the relationship. We had trust in the beginning, too much trust, and it was lost due to their mistakes and attitude. This is a mistake we made. Trust is earned and we trusted them too much in the beginning. We were downright nave. Then, they lost our trust due to mistakes and bad attitude. We did not feel part of a team. We felt more of a lord and peasant relationship.

We can??t believe that they even mention communication because this is their biggest weakness. They don??t listen. Once again, we told them their conception date they set could not be right and they would not listen to us. This led to us going to the first ultrasound a month too late. Yep, they were off by at least a full month and would not listen. This led to more and more tests because they made a huge mistake and they cannot even own up to it.

Since we wrote our last review, we have met other couples that were unhappy with New Dawn but did not write reviews. One couple said it took over three hours to get a call back from Meg when she was in labor. This is hearsay, but we believe the couple. They certainly were not happy with New Dawn.

Finally, we are not lashing out; we are stating facts and reviewing this company as we thought was the point of this site. It just shows that they cannot handle anyone questioning them. This letter is already too long, but there were many other issues with New Dawn. If you choose New Dawn make sure you go in with eyes wide open.

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0 out of 2 people found this review helpful.

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This is a response to New Dawn's response,
The Asheville Area has much better Midwifery than New Dawn and we can only hope that people will do their research before going to New Dawn. If you want clinical type care, skip New Dawn and just go straight to the OB/GYN that they will send you to repeatedly. If you want a midwife that carries the spirit of gentle, natural care, we suggest you find a different midwife.
New Dawn provided the worst medical care or actually the worst business relationship that either of us has ever had. This is such an important job and it??s amazing how poorly they did. We have filed a complaint with the board of nursing because we are very serious about how poorly we were treated.
There are so many erroneous statements in New Dawn??s response that it is hard to know where to begin. We were not unhappy from the beginning, it developed over time. That doesn??t even make sense. If we were unhappy from the beginning, why did we go back? It is interesting that they never even try to repudiate the facts that we stated. They do not try to say that they didn??t make mistake after mistake because they did. They do not try to say that they are not cold and aloof because they are. All they try to do is to make us seem like crackpots. We are not and since we switched midwives, we have not had a single problem or complaint. The problem is their attitude and service which did lead to complaints. They do not like questions or complaints.
Just from the tone of their response, they see no issues with themselves and are more than satisfied to blame a pregnant woman rather than self-reflect on the care they give. Yes, we became more and more dissatisfied and began to question their treatment. This is because, they made repeated mistakes and offered surly care and then are indignant when people ask questions or complain. If you choose to go to New Dawn just be sure to remember that you will not be in charge of your own pregnancy or made to feel like it is a special time in your life.
They were extremely alarmist even though everything has been perfectly healthy throughout the pregnancy. When we went there, we would go in a good mood and come out stressed every time and get sent for test after test some of which could have been avoided if they had just listened to us. Since we switched midwives, we have not had any stress or any problems and everything is progressing perfectly. Our new midwife is extremely kind, gentle, caring and listens to you like one real human being to another going through the most important time of life. Not only is the medical care better thought out, she upholds the traditions of a midwife empowering and helping a woman through the natural process of birth. We highly recommend our new midwife.
Actually, we liked the doctor we went to and found her very competent. We did have a couple of complaints but looking back at that issue the problem was generated by New Dawn??s missing the ball on the conception date. New Dawn had us so stressed out that we were beside ourselves even though there was no reason for the stress. Their care led to our stress. We were upset with the doctor because of things they told us could be problems but it wasn??t their fault. At that point we were still trusting New Dawn and didn??t realize the problem was New Dawn. We did make a mistake there and blamed the wrong party for the need of all the extra tests. Once again, the blame goes to New Dawn. And through this whole ordeal of stress and worry caused by them over nothing we never felt one drop of compassion or human warmth. And who are all these providers? The only other place we went was to one doctor. Furthermore, they never even remotely apologized for the stress that they created due to their lackluster care.

Please see part 2 of this review

1
★☆☆☆☆

This is a response to New Dawn's response,
The Asheville Area has much better Midwifery than New Dawn and we can only hope that people will do their research before going to New Dawn. If you want clinical type care, skip New Dawn and just go straight to the OB/GYN that they will send you to repeatedly. If you want a midwife that carries the spirit of gentle, natural care, we suggest you find a different midwife.
New Dawn provided the worst medical care or actually the worst business relationship that either of us has ever had. This is such an important job and it??s amazing how poorly they did. We have filed a complaint with the board of nursing because we are very serious about how poorly we were treated.
There are so many erroneous statements in New Dawn??s response that it is hard to know where to begin. We were not unhappy from the beginning, it developed over time. That doesn??t even make sense. If we were unhappy from the beginning, why did we go back? It is interesting that they never even try to repudiate the facts that we stated. They do not try to say that they didn??t make mistake after mistake because they did. They do not try to say that they are not cold and aloof because they are. All they try to do is to make us seem like crackpots. We are not and since we switched midwives, we have not had a single problem or complaint. The problem is their attitude and service which did lead to complaints. They do not like questions or complaints.
Just from the tone of their response, they see no issues with themselves and are more than satisfied to blame a pregnant woman rather than self-reflect on the care they give. Yes, we became more and more dissatisfied and began to question their treatment. This is because, they made repeated mistakes and offered surly care and then are indignant when people ask questions or complain. If you choose to go to New Dawn just be sure to remember that you will not be in charge of your own pregnancy or made to feel like it is a special time in your life.
They were extremely alarmist even though everything has been perfectly healthy throughout the pregnancy. When we went there, we would go in a good mood and come out stressed every time and get sent for test after test some of which could have been avoided if they had just listened to us. Since we switched midwives, we have not had any stress or any problems and everything is progressing perfectly. Our new midwife is extremely kind, gentle, caring and listens to you like one real human being to another going through the most important time of life. Not only is the medical care better thought out, she upholds the traditions of a midwife empowering and helping a woman through the natural process of birth. We highly recommend our new midwife.
Actually, we liked the doctor we went to and found her very competent. We did have a couple of complaints but looking back at that issue the problem was generated by New Dawn??s missing the ball on the conception date. New Dawn had us so stressed out that we were beside ourselves even though there was no reason for the stress. Their care led to our stress. We were upset with the doctor because of things they told us could be problems but it wasn??t their fault. At that point we were still trusting New Dawn and didn??t realize the problem was New Dawn. We did make a mistake there and blamed the wrong party for the need of all the extra tests. Once again, the blame goes to New Dawn. And through this whole ordeal of stress and worry caused by them over nothing we never felt one drop of compassion or human warmth. And who are all these providers? The only other place we went was to one doctor. Furthermore, they never even remotely apologized for the stress that they created due to their lackluster care.

Please see part 2 of this review

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This is a response to the ??review? by S.S. and S.S. It goes without saying that not every client and every provider are a good match. This particular couple was very unhappy with everything about their care with us from the beginning no matter what we did to try to take the best care of them we could. This couple also criticized every other provider they came into contact with from ultrasound technicians to physicians.
Trust, teamwork and communication are essential in any client-provider relationship and because these qualities were missing from this particular relationship, the practice as a whole decided that they would be better served elsewhere. A meeting was called with them to let them know our decision and they were asked to find a new provider. We hoped that this rational decision would be met with understanding as most people would not want to stay with providers that they are unhappy with. However, in the end the couple was very angry that we asked them to find a new provider and are obviously lashing out. Again, not every provider and every client are a good fit. We wish them the best of luck and a safe and healthy birth.

5
★★★★★

This is a response to the ??review? by S.S. and S.S. It goes without saying that not every client and every provider are a good match. This particular couple was very unhappy with everything about their care with us from the beginning no matter what we did to try to take the best care of them we could. This couple also criticized every other provider they came into contact with from ultrasound technicians to physicians.
Trust, teamwork and communication are essential in any client-provider relationship and because these qualities were missing from this particular relationship, the practice as a whole decided that they would be better served elsewhere. A meeting was called with them to let them know our decision and they were asked to find a new provider. We hoped that this rational decision would be met with understanding as most people would not want to stay with providers that they are unhappy with. However, in the end the couple was very angry that we asked them to find a new provider and are obviously lashing out. Again, not every provider and every client are a good fit. We wish them the best of luck and a safe and healthy birth.

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We would not recommend New Dawn to anyone. As a matter of fact, run for the hills.

We were disappointed with New Dawn in every way. At best, we found them cold and aloof and at worst verbally abusive and physically rough. They never made us feel cared for and cared about. To us, every doctor has been warmer and gentler. We both became more and more uncomfortable over time to the point where the stress their treatment was not conducive to good health. To us, the entire experience was extremely clinical in a disorganized manner and at times downright abusive.

Furthermore, we found them to be terrible listeners. We told them that the original date of conception that they set was not possible but they paid no attention. We subsequently were sent to our first ultrasound too late and our due date was adjusted by a full month. This put us past the date to check for Down??s Syndrome in the Ultrasound and led to our decision to have amniocentesis. This is when we started to become concerned but stupidly, we did not speak up. We wanted to go for this first ultrasound earlier but erroneously, New Dawn said not to.

Looking back at the last month or so, we realize that speaking up was not well received and we probably sensed this. Asking questions got us an irate tongue lashing, just what a six month pregnant woman needs. Even answering questions got us a tongue lashing.

The owner snapped at us for answering the question she asked. Jan asked how we felt about home birth and we said that??s what we wanted. Jan said, ??I have a problem with people like you that won??t go to the hospital.? She went into a long tirade about homebirth. We had to explain that we never said that we wouldn??t go to the hospital just that we preferred a home birth but if there were problems of course we would go to Mission.

We may as well have been patients of MAHEC as we went there after almost every appointment, some of which was due to New Dawn??s aloof disinterested care and not listening to us about the date of conception.

We felt the treatment became more and more problematic as we got to know the midwives. Meg gave such a vigorous exam that it caused me to scream in pain. When we told her to be gentle, she said, ??A baby??s coming out of there anyway.? She showed us not the slightest concern for my pain. It was by far, bar none, the most painful exam or experience I have ever had including: amniocentesis, stitches in my face, breaking my foot and all the rest of my life experiences. We were both so shocked that we didn??t speak up or fire them on the spot. We should have.

Later that same midwife, Meg, admonished us like recalcitrant children for asking questions about the necessity of a third ultrasound in less than three months. She said, ??We know what we are doing, maybe you should find a different Midwife,? in a horribly venomous tone. She also said, ??You can do whatever you want but you will be responsible for any problems.? She was so harsh during this conversation that she made me cry at six months pregnant and she never answered our questions. She basically said, do as you are told.

This is when we said enough is enough. At six months, we fired New Dawn and found a different Midwife. The new midwife is warm, welcoming and gentle. We should have fired New Dawn much earlier.

S.S. and S.S.

1
★☆☆☆☆

We would not recommend New Dawn to anyone. As a matter of fact, run for the hills.

We were disappointed with New Dawn in every way. At best, we found them cold and aloof and at worst verbally abusive and physically rough. They never made us feel cared for and cared about. To us, every doctor has been warmer and gentler. We both became more and more uncomfortable over time to the point where the stress their treatment was not conducive to good health. To us, the entire experience was extremely clinical in a disorganized manner and at times downright abusive.

Furthermore, we found them to be terrible listeners. We told them that the original date of conception that they set was not possible but they paid no attention. We subsequently were sent to our first ultrasound too late and our due date was adjusted by a full month. This put us past the date to check for Down??s Syndrome in the Ultrasound and led to our decision to have amniocentesis. This is when we started to become concerned but stupidly, we did not speak up. We wanted to go for this first ultrasound earlier but erroneously, New Dawn said not to.

Looking back at the last month or so, we realize that speaking up was not well received and we probably sensed this. Asking questions got us an irate tongue lashing, just what a six month pregnant woman needs. Even answering questions got us a tongue lashing.

The owner snapped at us for answering the question she asked. Jan asked how we felt about home birth and we said that??s what we wanted. Jan said, ??I have a problem with people like you that won??t go to the hospital.? She went into a long tirade about homebirth. We had to explain that we never said that we wouldn??t go to the hospital just that we preferred a home birth but if there were problems of course we would go to Mission.

We may as well have been patients of MAHEC as we went there after almost every appointment, some of which was due to New Dawn??s aloof disinterested care and not listening to us about the date of conception.

We felt the treatment became more and more problematic as we got to know the midwives. Meg gave such a vigorous exam that it caused me to scream in pain. When we told her to be gentle, she said, ??A baby??s coming out of there anyway.? She showed us not the slightest concern for my pain. It was by far, bar none, the most painful exam or experience I have ever had including: amniocentesis, stitches in my face, breaking my foot and all the rest of my life experiences. We were both so shocked that we didn??t speak up or fire them on the spot. We should have.

Later that same midwife, Meg, admonished us like recalcitrant children for asking questions about the necessity of a third ultrasound in less than three months. She said, ??We know what we are doing, maybe you should find a different Midwife,? in a horribly venomous tone. She also said, ??You can do whatever you want but you will be responsible for any problems.? She was so harsh during this conversation that she made me cry at six months pregnant and she never answered our questions. She basically said, do as you are told.

This is when we said enough is enough. At six months, we fired New Dawn and found a different Midwife. The new midwife is warm, welcoming and gentle. We should have fired New Dawn much earlier.

S.S. and S.S.

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My husband and I went for a consultation apt. and in a nutshell, were not impressed with New Dawn. We were on time but the receptionist was having a personal conversation with a friend and ignored us for 20 mins. After making eye contact and wanting to check in, the receptionist rolled her eyes, kept talking, and didn't respond to us at all. Needless to say, the midwives might be great, but we weren't impressed with the personal treatment we received during our initial visit and have since sought and found a more welcoming home birth option.

1
★☆☆☆☆

My husband and I went for a consultation apt. and in a nutshell, were not impressed with New Dawn. We were on time but the receptionist was having a personal conversation with a friend and ignored us for 20 mins. After making eye contact and wanting to check in, the receptionist rolled her eyes, kept talking, and didn't respond to us at all. Needless to say, the midwives might be great, but we weren't impressed with the personal treatment we received during our initial visit and have since sought and found a more welcoming home birth option.

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We are having our second baby with this group of Midwives. They are amazing! Asheville is so fortunate to have them in this town. They are there when ever you need them at any point in your pregnancy.

5
★★★★★

We are having our second baby with this group of Midwives. They are amazing! Asheville is so fortunate to have them in this town. They are there when ever you need them at any point in your pregnancy.

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New Dawn responds:
I can tell you first hand that we have never had a woman fire us in labor. Yes, we have a conservative protocol for risk screening for homebirths. We have a uniquely wonderful and flexible relationship with Mission Hospital. Midwives do not have autonomy in the US. Work with the NCACNM, NCMA, and NC Friends of Midwives so that midwives can achieve independence.
Thank you. Nancy Koerber, CPM/Co-owner
Excuse the star rating/required for post.

5
★★★★★

New Dawn responds:
I can tell you first hand that we have never had a woman fire us in labor. Yes, we have a conservative protocol for risk screening for homebirths. We have a uniquely wonderful and flexible relationship with Mission Hospital. Midwives do not have autonomy in the US. Work with the NCACNM, NCMA, and NC Friends of Midwives so that midwives can achieve independence.
Thank you. Nancy Koerber, CPM/Co-owner
Excuse the star rating/required for post.

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Dont use them expecting to get midwives who cherish homebirth. There a little to much like "conventional" docs. I know 2 people who have fired them during labor. Just be ready to transport at the first sign of anything.

1
★☆☆☆☆

Dont use them expecting to get midwives who cherish homebirth. There a little to much like "conventional" docs. I know 2 people who have fired them during labor. Just be ready to transport at the first sign of anything.

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I LOVE these ladies! They gave me two of the most beautiful homebirths I could have wanted.Their office has a very cozy,homelike atmosphere.I have never had too much trouble parking,unlike the previous poster.We are so lucky in Asheville to have New Dawn.

5
★★★★★

I LOVE these ladies! They gave me two of the most beautiful homebirths I could have wanted.Their office has a very cozy,homelike atmosphere.I have never had too much trouble parking,unlike the previous poster.We are so lucky in Asheville to have New Dawn.

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This is a practice of wonderfully caring midwives. They look out for you as the person and do not treat your pregnancy like an illness, but the actual wonderful event that it is. They are willing to work with you to give you the birth that you want. Parking is very short and to be desired and they do have a lot of patients so it is not always easy to get an appointment if you have a hectic schedule. All of that can definitely be overlooked for the care they provide, though.

PROS: Loving, caring midwives
CONS: Busy and very small amount of parking

5
★★★★★

This is a practice of wonderfully caring midwives. They look out for you as the person and do not treat your pregnancy like an illness, but the actual wonderful event that it is. They are willing to work with you to give you the birth that you want. Parking is very short and to be desired and they do have a lot of patients so it is not always easy to get an appointment if you have a hectic schedule. All of that can definitely be overlooked for the care they provide, though.

PROS: Loving, caring midwives
CONS: Busy and very small amount of parking

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