Midtown Sundries

★★★☆☆

About Midtown Sundries

Categories
  • Convenience Stores
  • Restaurants

Food

Food
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I don't know what else to say b/c the title alone tells you my feelings on the matter. The wait staff was very attentive and the managers were absolutely wonderful! I couldn't imagine a better place to go and have watch a big game, have a few beers and eat some of the best wings I have ever had!

Another great feature a of this establishment is the fact it is lake front! I don't understand some of the other people's complaints (esp. coupon person) b/c I have been there numerous times and have never had an issue yet. Great place!!

5
★★★★★

I don't know what else to say b/c the title alone tells you my feelings on the matter. The wait staff was very attentive and the managers were absolutely wonderful! I couldn't imagine a better place to go and have watch a big game, have a few beers and eat some of the best wings I have ever had!

Another great feature a of this establishment is the fact it is lake front! I don't understand some of the other people's complaints (esp. coupon person) b/c I have been there numerous times and have never had an issue yet. Great place!!

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I have been 4 times over past year and will not ever return. Every time, the food is terrible, slow (20+ minutes for easy meals), drinks NEVER get refilled, the waitstaff tends to be slow literally and rhetorically, and managers would not make it right by fixing wrong food - offering apologies - or anything. Trouble all around run by low class blue collar people. AVOID MIDTOWN. What a waste of a great location.

1
★☆☆☆☆

I have been 4 times over past year and will not ever return. Every time, the food is terrible, slow (20+ minutes for easy meals), drinks NEVER get refilled, the waitstaff tends to be slow literally and rhetorically, and managers would not make it right by fixing wrong food - offering apologies - or anything. Trouble all around run by low class blue collar people. AVOID MIDTOWN. What a waste of a great location.

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0 out of 1 people found this review helpful.

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Bad Attitudes, Violence, and Vulgarity Served with Zero Accountability

BEWARE ?? inattentive, belligerent & bad mannered staff! We frequently dine at restaurants and on this occasion, we accidentally used a coupon/gift certificate we had previously redeemed. After being made aware of our mistake, we apologized and presented the previously intended and valid coupon. Upon bringing us our corrected bill with the price adjustment from our gift certificate, they accused us of quote ??trying to rip them off with a ??phony?? coupon,? and said word-for-word, in a very confrontational and angry way and ??He said to tell you to pay your &#$'n bill & get the &#@% out of the restaurant,? as she thrust a new copy of our bill into my chest violently. I stepped to my left to get around the lady so I could find the owner. Like a mad-woman she grabbed my arms and jerked me yelling and spitting in my face (as a result of screaming and ranting so close to my face). My husband was furious & he yelled for her to get off & demanded the owner ?? I was in tears!

She swore & kept yelling, ??He said to tell you...!? It was absolutely bizarre!!! When we finally spoke with the owner, he was very short and unwilling to listen to us as he spewed excuse after excuse (such as him having to let a guy go in the back moments before after a fight in the kitchen). When given the chance to finally explain, we clarified we wanted to & HAD paid - we just wanted to complain about the staff (having to wait 20+ minutes for service after having ordered simple wings) & the management (the woman). Disappointingly, we were mistaken in our assumption he would apologize and attempt to rectify the situation through hard-earned customer service and later dealing with his employee in private. He called the manager over to 'join us & defend herself.' In front of the owner, she raised her voice, swore, & called us 'liars,' after which she continued to talk in circles (and didn??t apologize until we demanded).

The situation was never rectified, the owner summarized he felt it was a quote ??a bunch of coincidences? that unfortunately led to a ??bad situation?? rather than taking responsibility and apologizing for the unprofessional behavior of his staff. Using a fight in his kitchen as justification for a manager using vulgar language and violent behavior is not only absurd, but unacceptable. If you value dining where your family will be treated with respect, this is definitely not the restaurant for you.

? Pros: On the water
? Cons: Overpriced, Vulgar, Violent, Disrespectful, and Lacking Integrity
? Overall user rating: Not Recommended

1
★☆☆☆☆

Bad Attitudes, Violence, and Vulgarity Served with Zero Accountability

BEWARE ?? inattentive, belligerent & bad mannered staff! We frequently dine at restaurants and on this occasion, we accidentally used a coupon/gift certificate we had previously redeemed. After being made aware of our mistake, we apologized and presented the previously intended and valid coupon. Upon bringing us our corrected bill with the price adjustment from our gift certificate, they accused us of quote ??trying to rip them off with a ??phony?? coupon,? and said word-for-word, in a very confrontational and angry way and ??He said to tell you to pay your &#$'n bill & get the &#@% out of the restaurant,? as she thrust a new copy of our bill into my chest violently. I stepped to my left to get around the lady so I could find the owner. Like a mad-woman she grabbed my arms and jerked me yelling and spitting in my face (as a result of screaming and ranting so close to my face). My husband was furious & he yelled for her to get off & demanded the owner ?? I was in tears!

She swore & kept yelling, ??He said to tell you...!? It was absolutely bizarre!!! When we finally spoke with the owner, he was very short and unwilling to listen to us as he spewed excuse after excuse (such as him having to let a guy go in the back moments before after a fight in the kitchen). When given the chance to finally explain, we clarified we wanted to & HAD paid - we just wanted to complain about the staff (having to wait 20+ minutes for service after having ordered simple wings) & the management (the woman). Disappointingly, we were mistaken in our assumption he would apologize and attempt to rectify the situation through hard-earned customer service and later dealing with his employee in private. He called the manager over to 'join us & defend herself.' In front of the owner, she raised her voice, swore, & called us 'liars,' after which she continued to talk in circles (and didn??t apologize until we demanded).

The situation was never rectified, the owner summarized he felt it was a quote ??a bunch of coincidences? that unfortunately led to a ??bad situation?? rather than taking responsibility and apologizing for the unprofessional behavior of his staff. Using a fight in his kitchen as justification for a manager using vulgar language and violent behavior is not only absurd, but unacceptable. If you value dining where your family will be treated with respect, this is definitely not the restaurant for you.

? Pros: On the water
? Cons: Overpriced, Vulgar, Violent, Disrespectful, and Lacking Integrity
? Overall user rating: Not Recommended

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0 out of 1 people found this review helpful.

.

If you like wings you'd better go to Midtown Sundries.On Tuesdays they serve wings Half Off. That's a great deal. No the servie is not bad it's actually Great!!!

3
★★★☆☆

If you like wings you'd better go to Midtown Sundries.On Tuesdays they serve wings Half Off. That's a great deal. No the servie is not bad it's actually Great!!!

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1 out of 1 people found this review helpful.

.

Great place to get a club sandwich, chips and a pickle. Sandwiches, soups, fried foods, you will find it here. Comfortable setting and they have great staff.

4
★★★★☆

Great place to get a club sandwich, chips and a pickle. Sandwiches, soups, fried foods, you will find it here. Comfortable setting and they have great staff.

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1 out of 1 people found this review helpful.

 

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