Wide Shoe Warehouse

You know what? The store in Raliegh was fantastic. I just so happened to visit NC from New York. I ended up purchasing 6 pairs of shoes. The service was extremely courteous and not intrusive. I stayed as long as I liked with little pressure and superb help. The workers were knowledgable and lovely. The only drawback is that there is no way to order on-line and now that I am in New York, I am not able to make purchases.

Pros: great spacious environment

Cons: lack on-line ordering services

Posted 09/20/08

I had a totally different experience today (9-3-08) from the lady who complained about this store. The store was well organized and neat. Both employees were quite polite, friendly, knowledgeable, and helpful. They have A LOT of shoes, plenty good name brands! While it's true that they have lots in the small (6-7) and very large (10-13) sizes, I had no trouble finding plenty in my size 9 1/2WW in every type. I bought 2 pair of Trotters ($74.99 and $69.99), and when I looked online after getting home, every other place had them for at least $10 MORE than I paid. There were inexpensive shoes and sale shoes ($15 and up) and quality shoes. I am elderly and have to buy good quality shoes now and pay for it. If you can wear cheap shoes, you can save at Payless or some place like that. If you are like me and must wear better shoes or just prefer better shoes, this is a great place to find them and find a large selection. I had just about decided Cary wasn't zoned for wide feet when I found this store. Not every shoe was available in every size, but they offered to try to order anything I wanted from their other stores. It was a little tricky for me to find because it's behind trees in a little strip mall on the right side when you are going NE on Westgate. I passed it the first time. They could use a larger sign. I will definitely shop here again and tell my fellow wide-footed friends and family about it.

Pros: variety, price, service, quantity, quality

Cons: location

Posted 09/02/08

I went in expecting to walk in to find a great variety of wide shoes, but was underwhelmed to say the least. The appearance of the store is ugly and considering the high prices, they could stand to invest in how the store looks. The layout of the store needs improving as well. They have all different kinds of shoes blended together, you cannot just come in and go straight to a certain section and find what you are looking for. You have to go up and down the aisles, which I did and found only one pair of shoes, which were not even wide. I only bought them b/c I absolutely had to have a new pair since my olds ones could not be worn again. I did not even like them. Most of the shoes are not remarkable and not well made from my observation. Not all are wide, either. I did not see any cute heels with great design patterns and not a great variety either. I went up and down each aisle and found nothing I liked....and I am not picky. I was disappointed and will not be returning.

Pros: Lots of shoes

Cons: Nothing remarkable and most shoes over-priced and not well-made

Posted 06/26/08

That lady was a grumpy old lady and she came in the store mad. Talking loud, and I stayed and watched her because I knew she was going to be he**. She didn't like anything in the store and she had the same shoe the guy had in his hand. She had the same shoe she called ugly. I felt sorry for the managers that tried to help her. She could not be helped and she came in with a set mind to argue. She need to go home and Woooo Saaaaa!

Pros: Good service to customers, selection

Cons: was not set up, but is now

Posted 05/25/08