Action Cycle

★★★★☆

Automotive

Automotive
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Full Throttle Cycle Repair

2902 Point Mallard Pkwy Se Decatur, AL

3.6667 3
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I dont normally review places but this place is BY FAR the best dealership Ive ever been to. Hands down. The other review below about how they treat their customers is spot on: They really do treat you like an actual human being. I used to go here when Jay was the owner but moved to VA, I just went back for a clutch and the new owner (I think his name is Tim) is a really nice guy and saved me a LOT of money. Im literally going to be driving down from virginia now just to go here. The new owner (I think his name is Tim) is a really nice guy. I wasnt a fan of the owners that took over after Jay but this guys awesome. I havent had any service done by them, but if its as good as his customer service was this afternoon Id do it in a heartbeat. The only downside to this place is I dont think you can get brand new bikes (I could be wrong though)

To the review by Judd: customers arent that dumb, its obvious that youre from one of those dealerships. Putting down someone else doesnt boost your reviews or make up for how you treat people like mindless money pits.

5
★★★★★

I dont normally review places but this place is BY FAR the best dealership Ive ever been to. Hands down. The other review below about how they treat their customers is spot on: They really do treat you like an actual human being. I used to go here when Jay was the owner but moved to VA, I just went back for a clutch and the new owner (I think his name is Tim) is a really nice guy and saved me a LOT of money. Im literally going to be driving down from virginia now just to go here. The new owner (I think his name is Tim) is a really nice guy. I wasnt a fan of the owners that took over after Jay but this guys awesome. I havent had any service done by them, but if its as good as his customer service was this afternoon Id do it in a heartbeat. The only downside to this place is I dont think you can get brand new bikes (I could be wrong though)

To the review by Judd: customers arent that dumb, its obvious that youre from one of those dealerships. Putting down someone else doesnt boost your reviews or make up for how you treat people like mindless money pits.

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What a joke! The review above is clearly written by the owner. The reviewer clearly doesn't understand what it takes to be a dealer. Whether a car dealer or Motorcycle dealer. It is a multi-million dollar investment and not just a hobby. Through up a sign and work under a shade tree. Franchised dealerships are required to buy tens of thousands in specialty tools to insure your machine is fixed right, and dealerships like Matthews Fun Machines, Ride Now and Interstate Cycle all pay to have their technicians certified. You get what you pay for!

1
★☆☆☆☆

What a joke! The review above is clearly written by the owner. The reviewer clearly doesn't understand what it takes to be a dealer. Whether a car dealer or Motorcycle dealer. It is a multi-million dollar investment and not just a hobby. Through up a sign and work under a shade tree. Franchised dealerships are required to buy tens of thousands in specialty tools to insure your machine is fixed right, and dealerships like Matthews Fun Machines, Ride Now and Interstate Cycle all pay to have their technicians certified. You get what you pay for!

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If you want a cycle shop that doesn't treat you like car salesman do (like stupid cattle with money to waste) Then this is the place to go. These people really get to know you and treat you like a real person. They dont give off that whole overeager salesperson attitude. They have the Best service of anywhere I have ever been.
They have really good prices and when it comes to service, they charge you more of what it would actually cost you to fix yourself not hugely overblown service rates like interstate cycle.
They are a business that operates off the idea that if they provide amazing reliable service, they will keep their customers satisfied and not their wallets sore.

I cant say enough about how good these people are, If you're tire of feeling like a namless money bag to a business then this is the place to go!

2
★★★★★

If you want a cycle shop that doesn't treat you like car salesman do (like stupid cattle with money to waste) Then this is the place to go. These people really get to know you and treat you like a real person. They dont give off that whole overeager salesperson attitude. They have the Best service of anywhere I have ever been.
They have really good prices and when it comes to service, they charge you more of what it would actually cost you to fix yourself not hugely overblown service rates like interstate cycle.
They are a business that operates off the idea that if they provide amazing reliable service, they will keep their customers satisfied and not their wallets sore.

I cant say enough about how good these people are, If you're tire of feeling like a namless money bag to a business then this is the place to go!

Pros: Best Service Ever!!! Best deals around! Wont rip you off!

Cons: somewhat small

 

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