University Ford Inc

★★★★☆
  • 600 Julian Carr St

    Durham, NC 27701

    Map & Directions
  • 919-629-9560

4.0 3
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Don't ever be talked into buying a service maintenance warranty, GAP insurance, or extended warranty from this dealer. They are rip-off artists, and these warranties are no good and when you cancel them, the dealer won't cancel them and

3
★★★★★

Don't ever be talked into buying a service maintenance warranty, GAP insurance, or extended warranty from this dealer. They are rip-off artists, and these warranties are no good and when you cancel them, the dealer won't cancel them and

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University Ford, in downtown Durham, NC, has been servicing my 1991 Taurus SHO for over 4 years. Ms Elaine Goss(service advisor) and Mr Neal McKinney(the SHO Specialist) have worked very closely with me in the care and upkeep for this unusual vehicle. Neal has gone out of his way to work with me in keeping the SHO in top running conditions. My car has over 215,000 miles on it and, with University Ford's help, she could well see another 150,000 or more. Thanks again for the outstanding service.

2
★★★★★

University Ford, in downtown Durham, NC, has been servicing my 1991 Taurus SHO for over 4 years. Ms Elaine Goss(service advisor) and Mr Neal McKinney(the SHO Specialist) have worked very closely with me in the care and upkeep for this unusual vehicle. Neal has gone out of his way to work with me in keeping the SHO in top running conditions. My car has over 215,000 miles on it and, with University Ford's help, she could well see another 150,000 or more. Thanks again for the outstanding service.

Pros: Well informed, customer driven staff.

Cons: none

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I would not reccomend this delership to my worst enemy. When the salesman and finance manager saw that I was a first time car buyer they thought they could make a complete idiot out of me. When I asked for details about my loan approval and financing they would never give me any information. They would never show me anything on paper. I had to ask over and over again. When they saw that I would not purchase the vehicle until someone gave me some details then the horrible truth came out. These folks are liars plain and simple.

1
★☆☆☆☆

I would not reccomend this delership to my worst enemy. When the salesman and finance manager saw that I was a first time car buyer they thought they could make a complete idiot out of me. When I asked for details about my loan approval and financing they would never give me any information. They would never show me anything on paper. I had to ask over and over again. When they saw that I would not purchase the vehicle until someone gave me some details then the horrible truth came out. These folks are liars plain and simple.

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