Carolina Grooming & Boarding

★★★☆☆
  • 402 Santa Fe Dr

    Fayetteville, NC 28303

    Map & Directions
  • 910-484-3656

About Carolina Grooming & Boarding

Categories
Hours
Mon - Sat, 7:30am - 6pm; Sun, closed

Unclassified

Unclassified
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3.0 2
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I took my yorkie to this place a few times to get groomed. Before we went on vacation I saw that they were advertising a spray that they would put on the pets that would repel ticks, fleas, and mosquitoes. So I had him sprayed with it before we went on vacation. We get to our destination and not more than 2 days later he is covered in fleas and is having an allergic reaction to them and I end up having to take him to the vet. I call them and talk to a man on the phone and tell them I am very upset because this spray was supposed to repel them, and it looked like it attracted them instead. He proceeded to have a conversation with a woman in the room and she told him to tell me that "the spray only works if the yard is treated too!" I was outraged. Nowhere on the sign for the advertisement for the spray did it say that the yard also needed to be treated. So I paid an extra $10 for him to be sprayed with something that did not work. Plus, their handling of the situation was just rude. They refused to give me my money back and when I told them they had just lost a good customer they said "oh well" and hung up the phone. DO NOT TAKE YOUR PETS HERE.

1
★☆☆☆☆

I took my yorkie to this place a few times to get groomed. Before we went on vacation I saw that they were advertising a spray that they would put on the pets that would repel ticks, fleas, and mosquitoes. So I had him sprayed with it before we went on vacation. We get to our destination and not more than 2 days later he is covered in fleas and is having an allergic reaction to them and I end up having to take him to the vet. I call them and talk to a man on the phone and tell them I am very upset because this spray was supposed to repel them, and it looked like it attracted them instead. He proceeded to have a conversation with a woman in the room and she told him to tell me that "the spray only works if the yard is treated too!" I was outraged. Nowhere on the sign for the advertisement for the spray did it say that the yard also needed to be treated. So I paid an extra $10 for him to be sprayed with something that did not work. Plus, their handling of the situation was just rude. They refused to give me my money back and when I told them they had just lost a good customer they said "oh well" and hung up the phone. DO NOT TAKE YOUR PETS HERE.

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I HAVE BEEN GOING TO CAROLINA GROOMING FOR OVER 13 YEARS. THEY ARE THE MOST WONDERFUL EXPERIENCED GROOMERS I HAVE HAD THE PLEASURE TO KNOW. TAKE YOUR PET, THEY ARE IN GOOD HANDS HERE. tHE GROOMERS ACTUALLY KNOW WHAT THEY ARE DOING AND WILL BE HAPPY TO SUGGEST SHAMPOO OR HEALTH PRODUCTS THAT YOUR PET MAY NEED. THE BEST GROOMERS IN FAYETTEVILLE HAVE WORKED HERE. VICKI IS THE ONE I ASK FOR. SHE IS SO SWEET AND SO PROFESSIONAL

5
★★★★★

I HAVE BEEN GOING TO CAROLINA GROOMING FOR OVER 13 YEARS. THEY ARE THE MOST WONDERFUL EXPERIENCED GROOMERS I HAVE HAD THE PLEASURE TO KNOW. TAKE YOUR PET, THEY ARE IN GOOD HANDS HERE. tHE GROOMERS ACTUALLY KNOW WHAT THEY ARE DOING AND WILL BE HAPPY TO SUGGEST SHAMPOO OR HEALTH PRODUCTS THAT YOUR PET MAY NEED. THE BEST GROOMERS IN FAYETTEVILLE HAVE WORKED HERE. VICKI IS THE ONE I ASK FOR. SHE IS SO SWEET AND SO PROFESSIONAL

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