Sweet Memories

★★★★☆
  • 800 West Williams Street Suite 112

    Apex, NC 27502

    Map & Directions
  • 919-363-1889

About Sweet Memories

Categories
Hours
Sat 9am-2pm

Food

Food
More choices in Apex:
Resultset_next

Manhattan Cafe - Bagels, Bakery and Deli

970 High House Rd Cary, IL

Resultset_next

Buttercream's Bakeshop

101 N Salem St Apex, NC

4.4423 52
Hi! Sign in to let us know how Sweet Memories was?
Write a Review
  « Previous 1
.

I read the other reviews on here and can only think that maybe they had a bad batch of cake designers for a while but my experience here which has been often for the past 2 years has been phenomenal! The girls are so easy to work with, their desserts are always delicious and they have so many desserts to offer! It is more of a custom designer bakery vs a bakery you can walk in and sit down at but I have heard there is talk about changing that to becoming more of a shop that the public can come to and have dessert available to them. I hope so because I absolutely love coming here!

5
★★★★★

I read the other reviews on here and can only think that maybe they had a bad batch of cake designers for a while but my experience here which has been often for the past 2 years has been phenomenal! The girls are so easy to work with, their desserts are always delicious and they have so many desserts to offer! It is more of a custom designer bakery vs a bakery you can walk in and sit down at but I have heard there is talk about changing that to becoming more of a shop that the public can come to and have dessert available to them. I hope so because I absolutely love coming here!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I noticed all the reviews on here were from over a year ago so either they have changed drastically or they were just having a bad week because the cakes here are the best I've tasted! I would highly recommend Sweet Memories Bakery for

3
★★★★★

I noticed all the reviews on here were from over a year ago so either they have changed drastically or they were just having a bad week because the cakes here are the best I've tasted! I would highly recommend Sweet Memories Bakery for

.

We had such a great experience with Sweet Memories Bakery. From a last minute cake tasting- to the most beautiful, most delicious wedding cake we could have ever asked for. Danielle was very helpful and our cake turned out perfectly. We

3
★★★★★

We had such a great experience with Sweet Memories Bakery. From a last minute cake tasting- to the most beautiful, most delicious wedding cake we could have ever asked for. Danielle was very helpful and our cake turned out perfectly. We

.

Horrible customer service!!! Ordered a baptism cake. Gave them a picture of a basic design to match my baptism cake. They didn't match it at all, then waited 40 minutes for them to fix and it was still wrong. I was told they would email me

3
★★★★★

Horrible customer service!!! Ordered a baptism cake. Gave them a picture of a basic design to match my baptism cake. They didn't match it at all, then waited 40 minutes for them to fix and it was still wrong. I was told they would email me

.

The girls who take the orders are very rude. They need basic customer service skills. Any time you try to order a cake from thier list, they always have an excuse. Either they are out of ingredients or they have a large order for that day.

3
★★★★★

The girls who take the orders are very rude. They need basic customer service skills. Any time you try to order a cake from thier list, they always have an excuse. Either they are out of ingredients or they have a large order for that day.

.

First I would like to say that I gave Sweet Memories 1 star because there was not an option for zero. Don't be fooled by the decent reviews on this page, the owner Donna writes them herself. All the cakes/cupcakes are made from a box!

3
★★★★★

First I would like to say that I gave Sweet Memories 1 star because there was not an option for zero. Don't be fooled by the decent reviews on this page, the owner Donna writes them herself. All the cakes/cupcakes are made from a box!

.

Overpriced product, rude staff... there was nothing to like about this place other than the way the products looked. There were no premade cakes or cheesecakes available so I opted for cupcakes--they were dry and crumbly while the

3
★★★★★

Overpriced product, rude staff... there was nothing to like about this place other than the way the products looked. There were no premade cakes or cheesecakes available so I opted for cupcakes--they were dry and crumbly while the

.

It has been months since my wedding day and people are still gushing over how amazing the cake was. Thank you Sweet Memories for doing such an amazing job! The cake was delicious! My husband's only complaint was that people wouldn't leave

3
★★★★★

It has been months since my wedding day and people are still gushing over how amazing the cake was. Thank you Sweet Memories for doing such an amazing job! The cake was delicious! My husband's only complaint was that people wouldn't leave

.

Seriously, when my now husband and I visited Sweet Memories for the first time for a consultation we just about died at all of the delicious samples. We ended up choosing the Simple Elegance with fresh strawberries and we could not have

3
★★★★★

Seriously, when my now husband and I visited Sweet Memories for the first time for a consultation we just about died at all of the delicious samples. We ended up choosing the Simple Elegance with fresh strawberries and we could not have

.

Our daughter had the wedding cake of her dreams thanks to Sweet Memories. The staff was very helpful from our first meeting to the cake tasting to the beautiful, delicious chocolate khalu/red velvet cake that was delivered. They handled

3
★★★★★

Our daughter had the wedding cake of her dreams thanks to Sweet Memories. The staff was very helpful from our first meeting to the cake tasting to the beautiful, delicious chocolate khalu/red velvet cake that was delivered. They handled

.

I bought a simple plain dessert cake out of the case and a few cupcakes one day because I walked by the bakery and was curious. Wow was this cake expensive! AND it tasted like cheap chemical ingredients. It was also mostly frozen but mushy

3
★★★★★

I bought a simple plain dessert cake out of the case and a few cupcakes one day because I walked by the bakery and was curious. Wow was this cake expensive! AND it tasted like cheap chemical ingredients. It was also mostly frozen but mushy

.

I have enjoyed cakes from this bakery for years. They are some of the most talented I have ever known. Being in the business I am in, there is always a need for bakery items and Sweet Memories always goes above and beyond in every aspect.

3
★★★★★

I have enjoyed cakes from this bakery for years. They are some of the most talented I have ever known. Being in the business I am in, there is always a need for bakery items and Sweet Memories always goes above and beyond in every aspect.

.

The birthday cake you made for my daughter was beautiful. She loved it. The butterflies looked like they were going to fly off the cake...perfect for my daughter!!! The cake was moist and we enjoyed every slice.

3
★★★★★

The birthday cake you made for my daughter was beautiful. She loved it. The butterflies looked like they were going to fly off the cake...perfect for my daughter!!! The cake was moist and we enjoyed every slice.

.

I have been getting cakes from Sweet Memories for years and every single one of them has been top-notch. Absolutely gourmet, moist, delicious cake with beautiful decorations. I would not hesitate to recommend them for any event.

3
★★★★★

I have been getting cakes from Sweet Memories for years and every single one of them has been top-notch. Absolutely gourmet, moist, delicious cake with beautiful decorations. I would not hesitate to recommend them for any event.

.

I loooove these cakes! Ive never had one that wasnt amazing. \r
Their website makes choosing so easy. All the information and even the prices are there. Would highly recommend them for any occasion

3
★★★★★

I loooove these cakes! Ive never had one that wasnt amazing. \r
Their website makes choosing so easy. All the information and even the prices are there. Would highly recommend them for any occasion

.

I have used Sweet Memories for several years now, and have never had a bad expereince. They have done a number of birthday, bridal and baby shower cakes for me and every cake has been exceptional! My fave may be the cake with the cannoli

3
★★★★★

I have used Sweet Memories for several years now, and have never had a bad expereince. They have done a number of birthday, bridal and baby shower cakes for me and every cake has been exceptional! My fave may be the cake with the cannoli

.

After hearing all of this hype regarding Sweet Memories and Food Network, I had to see what's up. SO DISAPPOINTING. Staff was cold. Cupcake came from refrigerated case, was obviously not fresh, and definitely didn't taste great. When I

3
★★★★★

After hearing all of this hype regarding Sweet Memories and Food Network, I had to see what's up. SO DISAPPOINTING. Staff was cold. Cupcake came from refrigerated case, was obviously not fresh, and definitely didn't taste great. When I

.

DO NOT SPEND YOUR MONEY ON A CAKE FROM SWEET MEMORIES! I ordered a wedding cake with an intricate design from Sweet Memories showroom in Apex. I specifically asked during the consultation if the design could be done in a color other than white. The consultant informed me that there would be no problem creating the desing in another color. Approximately 3 weeks before my wedding, Sweet Memories contacted me asking me what lace design I would like. I was totally bewildered because I had already chosen a design from their showroom. Why didn??t they write it down? After spending quite a bit of time looking through the photos on their website, my fianc and I found the cake that we had requested. We took a screenshot of the design to be sure that it wasn??t mixed up with any other design. When we arrived at the reception after the ceremony, the cake was setup beautifully with fresh flowers and candles surrounding the display. Unfortunately, the lace design was NOT at all what we requested. Instead of intricate lace, it looked like a kindergartener had drawn starfish all over the cake. Luckily, the cake was not the most important detail to me as a bride, so I was not upset at the wedding. When we returned from our honeymoon we were able to compare photos of our cake to the cake we requested. Not even close! Sweet Memories did not take ownership of their poor quality. Instead they blamed us! They said we shouldn??t have chosen an icing color other than white for the lace. Poor customer service, poor quality. Don??t be fooled.

1
★☆☆☆☆

DO NOT SPEND YOUR MONEY ON A CAKE FROM SWEET MEMORIES! I ordered a wedding cake with an intricate design from Sweet Memories showroom in Apex. I specifically asked during the consultation if the design could be done in a color other than white. The consultant informed me that there would be no problem creating the desing in another color. Approximately 3 weeks before my wedding, Sweet Memories contacted me asking me what lace design I would like. I was totally bewildered because I had already chosen a design from their showroom. Why didn??t they write it down? After spending quite a bit of time looking through the photos on their website, my fianc and I found the cake that we had requested. We took a screenshot of the design to be sure that it wasn??t mixed up with any other design. When we arrived at the reception after the ceremony, the cake was setup beautifully with fresh flowers and candles surrounding the display. Unfortunately, the lace design was NOT at all what we requested. Instead of intricate lace, it looked like a kindergartener had drawn starfish all over the cake. Luckily, the cake was not the most important detail to me as a bride, so I was not upset at the wedding. When we returned from our honeymoon we were able to compare photos of our cake to the cake we requested. Not even close! Sweet Memories did not take ownership of their poor quality. Instead they blamed us! They said we shouldn??t have chosen an icing color other than white for the lace. Poor customer service, poor quality. Don??t be fooled.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

DO NOT SPEND YOUR MONEY ON A CAKE FROM SWEET MEMORIES! I ordered a wedding cake with an intricate design from Sweet Memories showroom in Apex. I specifically asked during the consultation if the design could be done in a color other than

3
★★★★★

DO NOT SPEND YOUR MONEY ON A CAKE FROM SWEET MEMORIES! I ordered a wedding cake with an intricate design from Sweet Memories showroom in Apex. I specifically asked during the consultation if the design could be done in a color other than

.

I bought cupcakes for Valentine's day. I was very disappointed. While they looked pretty good, the icing was very fake. I asked if they used real ingredients when I bought them. I was told yes, but all the icing, tasted the same chemical

3
★★★★★

I bought cupcakes for Valentine's day. I was very disappointed. While they looked pretty good, the icing was very fake. I asked if they used real ingredients when I bought them. I was told yes, but all the icing, tasted the same chemical

.

I did NOT have a great experience with Sweet Memories. I found them through an online search and decided to give them a try. The cake was for my birthday. I recognized the women that worked there for tv and their pictures. Not once did

3
★★★★★

I did NOT have a great experience with Sweet Memories. I found them through an online search and decided to give them a try. The cake was for my birthday. I recognized the women that worked there for tv and their pictures. Not once did

.

Sweet Memories did my wedding cake for our May wedding and we LOVED them. I changed my mind about 5 times about the cake I wanted and the look for it. They were patient with me the entire time. Not only are they great to work with, but the cake itself tasted AMAZING! The icing is wonderful and the cake is incredibly moist. Our cake was definitely the centerpiece of the evening. All of our guests told us that it was the most delicious cake they had ever had. You will NOT regret choosing Sweet Memories as one of your wedding vendors.

2
★★★★★

Sweet Memories did my wedding cake for our May wedding and we LOVED them. I changed my mind about 5 times about the cake I wanted and the look for it. They were patient with me the entire time. Not only are they great to work with, but the cake itself tasted AMAZING! The icing is wonderful and the cake is incredibly moist. Our cake was definitely the centerpiece of the evening. All of our guests told us that it was the most delicious cake they had ever had. You will NOT regret choosing Sweet Memories as one of your wedding vendors.

.

We used Sweet Memories to do our wedding cake last year, and all our guests said it was the best cake they'd ever had. Flavorful icing, moist cake, elegant and simple design. They were willing to work with us on the design, even when we weren't sure what we wanted. We froze the top layer, and it was still extremely tasty when we thawed it out for our first anniversary. When we wrote the bakery to thank them, they reminded us that they do a complimentary anniversary cake as part of the wedding package (we'd completely forgotten!) and asked when we wanted to pick it up. They do a small cake with the flavors of the original wedding cake, and it's just as good as we remembered from the wedding!

2
★★★★★

We used Sweet Memories to do our wedding cake last year, and all our guests said it was the best cake they'd ever had. Flavorful icing, moist cake, elegant and simple design. They were willing to work with us on the design, even when we weren't sure what we wanted. We froze the top layer, and it was still extremely tasty when we thawed it out for our first anniversary. When we wrote the bakery to thank them, they reminded us that they do a complimentary anniversary cake as part of the wedding package (we'd completely forgotten!) and asked when we wanted to pick it up. They do a small cake with the flavors of the original wedding cake, and it's just as good as we remembered from the wedding!

Pros: Quick responses, great flavors

Cons: None identified

.

I am a wedding coordinator so when I saw a new bakery opening in the Apex area, I decided to check them out as a potential vendor for my brides. On two separate occasions, months apart, I went into the bakery and requested information on cake flavors, ordering info, and contact info.

I introduced myself to Donna Ford at the first scouting trip to Sweet Memories and you would think that a business owner would go out of their way to schmooze up potential business with a wedding coordinator but nope, she left me unimpressed. I had already taken the effort to visit her bakery, I wasn't about to play the game of begging her to give me information on her business that I could share with my brides.

The second try I made months later, I interfaced with a young woman who appeared to absolutely hate her job. If this was the "face" of Sweet Memories Bakery being presented to customers, it raised a BIG red flag for me because what if there was a problem with a cake in the future? Is this the level of professionalism we could expect?

This female employee was incapable of giving me any information. At the time Sweet Memories offered appetizers for sale yet I could not get a list of what those appetizers were or pricing. I was invited to leave my email address and told I would get that info emailed to me. It never arrived. Leaving my phone number never resulted in any return calls either.

To me, these are red flags that signal potential problems. A customer should never have to chase after a wedding vendor to get basic information. Based on my interactions with this business, I do not refer Sweet Memories Bakery to brides and steer them away should they inquire about it.

0
★☆☆☆☆

I am a wedding coordinator so when I saw a new bakery opening in the Apex area, I decided to check them out as a potential vendor for my brides. On two separate occasions, months apart, I went into the bakery and requested information on cake flavors, ordering info, and contact info.

I introduced myself to Donna Ford at the first scouting trip to Sweet Memories and you would think that a business owner would go out of their way to schmooze up potential business with a wedding coordinator but nope, she left me unimpressed. I had already taken the effort to visit her bakery, I wasn't about to play the game of begging her to give me information on her business that I could share with my brides.

The second try I made months later, I interfaced with a young woman who appeared to absolutely hate her job. If this was the "face" of Sweet Memories Bakery being presented to customers, it raised a BIG red flag for me because what if there was a problem with a cake in the future? Is this the level of professionalism we could expect?

This female employee was incapable of giving me any information. At the time Sweet Memories offered appetizers for sale yet I could not get a list of what those appetizers were or pricing. I was invited to leave my email address and told I would get that info emailed to me. It never arrived. Leaving my phone number never resulted in any return calls either.

To me, these are red flags that signal potential problems. A customer should never have to chase after a wedding vendor to get basic information. Based on my interactions with this business, I do not refer Sweet Memories Bakery to brides and steer them away should they inquire about it.

.

Great Bakery!

2
★★★★★

Great Bakery!

Pros: Delish

Cons: Nice People

.

I eat wedding cakes all the time.... (I'm a wedding photographer) and Sweet Memories cakes are simply the best. They are fresh, moist, creative and many great flavors.

Additionally, they have made numerous cakes for our kids' birthday parties and they are awesome. They have come in the form of mountains, pirate ships, space shuttles, puppy, and fancy Nancy... to name a few. When the guests arrive, there is always a little shock and awe followed by "WOW, Who made that amazing cake?" Then later when they get to have a piece... "WOW, this is realllly good!"

2
★★★★★

I eat wedding cakes all the time.... (I'm a wedding photographer) and Sweet Memories cakes are simply the best. They are fresh, moist, creative and many great flavors.

Additionally, they have made numerous cakes for our kids' birthday parties and they are awesome. They have come in the form of mountains, pirate ships, space shuttles, puppy, and fancy Nancy... to name a few. When the guests arrive, there is always a little shock and awe followed by "WOW, Who made that amazing cake?" Then later when they get to have a piece... "WOW, this is realllly good!"

Pros: Great Cakes, Always "Yummmmmy" & Very Creative.

Cons: My Birthday (cake) only comes around once a year.

.

I love Sweet Memories! We bought a special "Harley" cake for my Dad's birthday - it was perfect to look at, but absolutely heavenly to eat! Everytime I go there I end up getting a cupcake or cookie - they are all scrumptious!

2
★★★★★

I love Sweet Memories! We bought a special "Harley" cake for my Dad's birthday - it was perfect to look at, but absolutely heavenly to eat! Everytime I go there I end up getting a cupcake or cookie - they are all scrumptious!

Pros: Cakes and desserts taste as good as they look!

Cons: I'll get fat if I keep going there

.

Last weekend I ordered a custom birthday cake from Sweet Memories. I was a little nervous about it, only because I hadn't ever used them before but I had heard great things from a lot of my close friends. So I thought I would give it a shot. They made a great cake for my son's first birthday. I took them our invite and some swatches from our linens and they did the rest. The design was perfect and it tasted AMAZING!! They have a such a talent for making their cakes look modern and fun plus everyone was so friendly and helpful! I can't wait to go back for my next special occasion! I would absolutely recommend this bakery to someone who wanted something really special for any event.

2
★★★★★

Last weekend I ordered a custom birthday cake from Sweet Memories. I was a little nervous about it, only because I hadn't ever used them before but I had heard great things from a lot of my close friends. So I thought I would give it a shot. They made a great cake for my son's first birthday. I took them our invite and some swatches from our linens and they did the rest. The design was perfect and it tasted AMAZING!! They have a such a talent for making their cakes look modern and fun plus everyone was so friendly and helpful! I can't wait to go back for my next special occasion! I would absolutely recommend this bakery to someone who wanted something really special for any event.

Pros: great custom cakes!

Cons: a little too far from my house but worth the trip!

.

I just had my wedding cake made from Sweet Memories Bakery and had the best experience possible! I went into their shop several months before for my initial bridal consultation and they made me feel so comfortable and special. Throughout my process they were so accomodating to my constant changes that I made. I was one of those brides that couldn't make a decision! :) Then when I saw my cake for the first time it was absolutely perfect and just like what we had discussed! The team at Sweet Memories added such a special touch to my wedding! I can't wait to go back for birthday and anniversary cakes in the very near future! Thank you Sweet Memories team!!

2
★★★★★

I just had my wedding cake made from Sweet Memories Bakery and had the best experience possible! I went into their shop several months before for my initial bridal consultation and they made me feel so comfortable and special. Throughout my process they were so accomodating to my constant changes that I made. I was one of those brides that couldn't make a decision! :) Then when I saw my cake for the first time it was absolutely perfect and just like what we had discussed! The team at Sweet Memories added such a special touch to my wedding! I can't wait to go back for birthday and anniversary cakes in the very near future! Thank you Sweet Memories team!!

Pros: Great customer service and amazing wedding cakes!

Cons: Honestly I didn't find any!

.

found out about Sweet Memories from the Raleigh Wedding Show and I thought their cake was by far the best in the show. I made an appointment to meet with them and there was bad weather on my appointment day. I showed up despite the weather and they were closed that day and the next. I also left several messages but no response. I waited for a call that Monday and when I didn't get one, I called them back. When I called them it seemed they could care less that they weren't there and basically had an "oh well" attitude. They couldn't even reschedule me for another two weeks. That was my last straw. I was still willing to work with them based on the cake I tasted however, after I talked to them on the phone and they didn't seem to care I just got annoyed. I only want to work with vendors who will give me 100% on my special day and who actually care about having my business. So, If you want good cake with no customer service, this is the bakery for you.

0
★☆☆☆☆

found out about Sweet Memories from the Raleigh Wedding Show and I thought their cake was by far the best in the show. I made an appointment to meet with them and there was bad weather on my appointment day. I showed up despite the weather and they were closed that day and the next. I also left several messages but no response. I waited for a call that Monday and when I didn't get one, I called them back. When I called them it seemed they could care less that they weren't there and basically had an "oh well" attitude. They couldn't even reschedule me for another two weeks. That was my last straw. I was still willing to work with them based on the cake I tasted however, after I talked to them on the phone and they didn't seem to care I just got annoyed. I only want to work with vendors who will give me 100% on my special day and who actually care about having my business. So, If you want good cake with no customer service, this is the bakery for you.

Pros: Awesome Cake

Cons: Poor Customer Service

.

I ordered a small specialty cake for my wife's birthday from here. My mistake !! Our usual bakery, Victorias Sweets, was closed due to a relocation so we decided to give Sweet Memories a try despite the mixed reviews. I do not want someone else to blindly make our mistake. I didn't ask for anything special other than what they advertised on their website and got the smallest available one. This looked fine on the outside but inside it was not what we ordered. SM agreed to make another one. Unfortunately, the second one was similar to what we ordered (we chose a different kind) for a replacement (also plainly stated on website) and then confirmed in person what it would have as ingredients. Couldn't tell until we cut into the second cake that it was not what was ordered again. They charge in advance of your order so you're pretty much stuck. Maybe they can save money that way by not giving all the special "insides" advertised and make a decent looking cake on the surface. Only after you've cut into them will you know the mistake ! Make no mistake yourself and look elsewhere or suffer disappointment. See above for a possible alternate recommendation (VS). They did our wedding and all birthday cakes prior to this year. We won't be back here.

0
★☆☆☆☆

I ordered a small specialty cake for my wife's birthday from here. My mistake !! Our usual bakery, Victorias Sweets, was closed due to a relocation so we decided to give Sweet Memories a try despite the mixed reviews. I do not want someone else to blindly make our mistake. I didn't ask for anything special other than what they advertised on their website and got the smallest available one. This looked fine on the outside but inside it was not what we ordered. SM agreed to make another one. Unfortunately, the second one was similar to what we ordered (we chose a different kind) for a replacement (also plainly stated on website) and then confirmed in person what it would have as ingredients. Couldn't tell until we cut into the second cake that it was not what was ordered again. They charge in advance of your order so you're pretty much stuck. Maybe they can save money that way by not giving all the special "insides" advertised and make a decent looking cake on the surface. Only after you've cut into them will you know the mistake ! Make no mistake yourself and look elsewhere or suffer disappointment. See above for a possible alternate recommendation (VS). They did our wedding and all birthday cakes prior to this year. We won't be back here.

Pros: A decent cake but not special

Cons: Will not get what you order

.

After spending a lot of time designing my perfect cake, I needed to find the perfect bakery to make my dream come true. Sweet Memories did just that!
My cake was beautiful and delicious - and, even though my wedding was almost 6 months ago - guests are still bragging! If you're looking for a delicious, well-designed cake - I would definitely suggest contact the folks at Sweet Memories!

2
★★★★★

After spending a lot of time designing my perfect cake, I needed to find the perfect bakery to make my dream come true. Sweet Memories did just that!
My cake was beautiful and delicious - and, even though my wedding was almost 6 months ago - guests are still bragging! If you're looking for a delicious, well-designed cake - I would definitely suggest contact the folks at Sweet Memories!

Pros: Beautiful cakes! Delicious!

.

When I went to Sweet Memories, everyone was really nice and attentive. They make sure that you get to meet with them, taste the different cake flavors, and design the cake that you want.
The staff is extremely busy - as they are a wonderful bakery and are constantly creating beautiful cakes - and it is important to remember this during the process. While I was busy worrying about other details, They took care of my cake. We had so many compliments and everyone thought that the cake was delicious!

2
★★★★★

When I went to Sweet Memories, everyone was really nice and attentive. They make sure that you get to meet with them, taste the different cake flavors, and design the cake that you want.
The staff is extremely busy - as they are a wonderful bakery and are constantly creating beautiful cakes - and it is important to remember this during the process. While I was busy worrying about other details, They took care of my cake. We had so many compliments and everyone thought that the cake was delicious!

Pros: Beautiful design, delicious cakes

.

The one nice thing I can say was that my wedding cake tasted very good. But, that is where it ends. The cake looked nothing like what was discussed with Donna. The colors were wrong, the sugar flowers underwhelming, and several other details just completely omitted. Honestly I think they accidently dropped my cake and I got the quicky redo. The thing about a wedding cake is that by the time you get it, if it's wrong there is not much you can do. When my mom discussed with rude staff and ultimately Donna the discrepancies with the cake, we got nothing but denial. I would go elsewhere for your special day.

1
★★☆☆☆

The one nice thing I can say was that my wedding cake tasted very good. But, that is where it ends. The cake looked nothing like what was discussed with Donna. The colors were wrong, the sugar flowers underwhelming, and several other details just completely omitted. Honestly I think they accidently dropped my cake and I got the quicky redo. The thing about a wedding cake is that by the time you get it, if it's wrong there is not much you can do. When my mom discussed with rude staff and ultimately Donna the discrepancies with the cake, we got nothing but denial. I would go elsewhere for your special day.

Pros: Tasted Good

Cons: Everything else

.

I once got a cake from here... but I thought it was bit expensive since is was just a reasonably good cake. Also they did not have much choice in other desserts

3
★★★☆☆

I once got a cake from here... but I thought it was bit expensive since is was just a reasonably good cake. Also they did not have much choice in other desserts

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They did our wedding cake for us. It was beautiful, delicious and exactly what we wanted. The staff was very friendly and easy to deal with. I would highly recommend Sweet Memories for any special occasion.

2
★★★★★

They did our wedding cake for us. It was beautiful, delicious and exactly what we wanted. The staff was very friendly and easy to deal with. I would highly recommend Sweet Memories for any special occasion.

Pros: DELICIOUS cakes, very unique flavor options

Cons: none that we experienced

.

Sweet Memories made a beautiful and delicious cake for my daughter's first communion. It was absolutely breathtaking. Guests were actually swiping the icing and crumbs of the cake plate after the cake was devoured!
We also ordered cookie platters and cheesecakes for a family party for the next day. The cheesecake was very creamy and one of the best desserts that I have ever eaten.
The cookies were very fresh and melted in my mouth. I will use Sweet Memories for all my parties and it is worth the drive from Raleigh.

2
★★★★★

Sweet Memories made a beautiful and delicious cake for my daughter's first communion. It was absolutely breathtaking. Guests were actually swiping the icing and crumbs of the cake plate after the cake was devoured!
We also ordered cookie platters and cheesecakes for a family party for the next day. The cheesecake was very creamy and one of the best desserts that I have ever eaten.
The cookies were very fresh and melted in my mouth. I will use Sweet Memories for all my parties and it is worth the drive from Raleigh.

Pros: Melt in your Mouth Desserts

Cons: a bit of a drive for me

.

Sweet Memories made us the most wonderful and delicious wedding cake. We had the simple elegance cake with almond buttercream frosting. Our guests commented that the cake was "the best wedding cake" they had ever tasted,and I have to agree. They decorated the cake exactly as we had wanted and coordinated so well with the florist and the Barclay staff. Many thanks to Sweet Memories and the staff. I can't wait for my anniversary.

2
★★★★★

Sweet Memories made us the most wonderful and delicious wedding cake. We had the simple elegance cake with almond buttercream frosting. Our guests commented that the cake was "the best wedding cake" they had ever tasted,and I have to agree. They decorated the cake exactly as we had wanted and coordinated so well with the florist and the Barclay staff. Many thanks to Sweet Memories and the staff. I can't wait for my anniversary.

Pros: great staff, great cake, great style

Cons: the cakes are not calorie free!!

.

I would not recommend this bakery to anyone. Make no mistake, their cakes taste great and are beautiful. But, that doesnt even begin to make up for their horrendous customer service.

0
★☆☆☆☆

I would not recommend this bakery to anyone. Make no mistake, their cakes taste great and are beautiful. But, that doesnt even begin to make up for their horrendous customer service.

Cons: horrible customer service

.

This bakery made the most amazing wedding cake for us! Everyone was talking about how delicious the cake was and this was the first wedding I have ever been to that didn?t have any leftovers and people went back for seconds (even thirds). I really enjoyed working with their staff! They were very helpful and really cared about making us the perfect cake!

2
★★★★★

This bakery made the most amazing wedding cake for us! Everyone was talking about how delicious the cake was and this was the first wedding I have ever been to that didn?t have any leftovers and people went back for seconds (even thirds). I really enjoyed working with their staff! They were very helpful and really cared about making us the perfect cake!

Pros: modern design, friendly staff, and amazing tasting cake!

Cons: no complaints here!

.

We are from New York and missed the bakeries there.
Then we found Sweet Memories Bakery. The cheesecake is the best I have ever eaten and the cakes are delicious. We love Sweet Memories.

2
★★★★★

We are from New York and missed the bakeries there.
Then we found Sweet Memories Bakery. The cheesecake is the best I have ever eaten and the cakes are delicious. We love Sweet Memories.

Pros: everthing taste great

Cons: open more

.

I had planned on using this bakery to make my wedding cake. We saw them at a bridal event and questioned them about one of the cakes they had on display. The girl was very rude to me and wrote me off telling me that the cake was very expensive and that I would not want it. I'm not sure why they would turn someone away perfectly willing to pay for an "expensive cake" but I plan on getting the same "expensive cake" at another bakery with less attitude.

0
★☆☆☆☆

I had planned on using this bakery to make my wedding cake. We saw them at a bridal event and questioned them about one of the cakes they had on display. The girl was very rude to me and wrote me off telling me that the cake was very expensive and that I would not want it. I'm not sure why they would turn someone away perfectly willing to pay for an "expensive cake" but I plan on getting the same "expensive cake" at another bakery with less attitude.

Pros: Beautiful and tasty cake

Cons: Staff is beyond rude

.

Best cakes hands down! Tried every place at the Triangle Bridal show and no other bakery compared. Sweet memories was the most delicious and highly recommended by my caterer. 100% satisfied!

2
★★★★★

Best cakes hands down! Tried every place at the Triangle Bridal show and no other bakery compared. Sweet memories was the most delicious and highly recommended by my caterer. 100% satisfied!

Pros: DELICIOUS beyond any other baker!

Cons: Pricey

.

This place is a little over priced. I bought a cake for my daughter here and they did a great job. They now focus on wedding cakes which is disappointing. They used to have cupcakes, brownies and cakes on display for purchase, but they don't now. I hope they go back to doing that in the near future.

It is clean and the staff is friendly, but it is a little over priced.

4
★★★★☆

This place is a little over priced. I bought a cake for my daughter here and they did a great job. They now focus on wedding cakes which is disappointing. They used to have cupcakes, brownies and cakes on display for purchase, but they don't now. I hope they go back to doing that in the near future.

It is clean and the staff is friendly, but it is a little over priced.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently had my wedding cake made by Sweet Memories. It was absolutely wonderful. The design was beautiful and was done so elegantly. I can't wait to order my one year anniversary cake. All of my guests raved about the cake, the look and the taste. I will order all my cakes and desserts from Sweet Memories.

2
★★★★★

I recently had my wedding cake made by Sweet Memories. It was absolutely wonderful. The design was beautiful and was done so elegantly. I can't wait to order my one year anniversary cake. All of my guests raved about the cake, the look and the taste. I will order all my cakes and desserts from Sweet Memories.

Pros: Wonderful Cakes and Staff

Cons: Can't eat the cake everyday

.

I have had nothing but aggravation from this bakery. The person that I spoke to (I think she's new) on the phone was extremely rude and juvenile and didn't know how to answer any of my questions. The cakes that I saw in the front of the bakery were pretty, but nothing exciting. I tasted some of their cake at the Bridal Show at the State Fairgrounds, and it was dry and unappealing. It tasted like cake mix. A friend of mine got her wedding cake from this bakery, and she mentioned that the owner, Ford, was very short with her and seemed like she just wanted her money and didn't care about her as a person. I won't be getting my wedding cake from this bakery. It seems that the bakery could step it up quite a bit in organization and customer service.

0
★☆☆☆☆

I have had nothing but aggravation from this bakery. The person that I spoke to (I think she's new) on the phone was extremely rude and juvenile and didn't know how to answer any of my questions. The cakes that I saw in the front of the bakery were pretty, but nothing exciting. I tasted some of their cake at the Bridal Show at the State Fairgrounds, and it was dry and unappealing. It tasted like cake mix. A friend of mine got her wedding cake from this bakery, and she mentioned that the owner, Ford, was very short with her and seemed like she just wanted her money and didn't care about her as a person. I won't be getting my wedding cake from this bakery. It seems that the bakery could step it up quite a bit in organization and customer service.

Pros: good location

Cons: pricey, rude, unorganized, messy

.

This is my fist time writing a review for a business, however, after reading the negative reviews below, I felt compelled to do so in defense of the wonderful service I personally received from Sweet Memories Bakery. We worked with the owner, Donna Ford and her staff who created a wonderful cake exactly like I described to them at the time of my appointment. I felt confident when I left that Sweet Memories knew exactly what I wanted and did not feel another meeting was necessary. Donna delivered exactly what she told me she would . My guests are still raving about how unique and tasty the cake was for my husband's 60th birthday party. I would definitely use this bakery again!

2
★★★★★

This is my fist time writing a review for a business, however, after reading the negative reviews below, I felt compelled to do so in defense of the wonderful service I personally received from Sweet Memories Bakery. We worked with the owner, Donna Ford and her staff who created a wonderful cake exactly like I described to them at the time of my appointment. I felt confident when I left that Sweet Memories knew exactly what I wanted and did not feel another meeting was necessary. Donna delivered exactly what she told me she would . My guests are still raving about how unique and tasty the cake was for my husband's 60th birthday party. I would definitely use this bakery again!

.

I went to a cake taste testing they had in Raleigh. Ordered the cake a put a deposit on it that day. Spoke with the owner and she had drawn up exactly what we wanted, wrote down the colors and everything. I e-mailed and called several times to confirm the date. Finally after several calls the owner answered and said she had some e-mail problems but not to worry the cake would be ready Friday afternoon for pick up and I went back over it with her everything we asked for. When I went to pick it up on friday (the day before the wedding) I went in and spoke to an assistant that was there and she said she called me that morning and left a message on my machine that they didn't know what colors i wanted and therefore the cake was not ready. I demanded to speak to the owner and I also want to point out that they had my cell phone number and never once tried to call that AND when I got back home I have caller ID and there was no calls from them and NO MESSAGE!!! The owner told me that she didn't know what colors I wanted and therefore didn't even decorate the cake. She told me she would have it exactly as I ordered it to give them 30 mins to do it. I gave them the 30 mins as I had no other choice. When I came back the cake was not as I had ordered it. I had ordered flowers cascading down from the middle down and around the cake... what I got was 3 flowers under the top layer and a flower here and there. Of course she would not take any money off and so here I was the desperate bride that could not get a cake made that night before the wedding and she already had a deposit of 100.00 so I had to pay the full amount for a cake that was nothing like I ordered!!! There were no apologies and they were very rude and did not want to help. The cake tasted pretty good but that doesn't help that when I look at my wedding pictures you see this plain cake that anyone could have made. I hope this review helps as I know the owner will never be able to fix what she did.

0
★☆☆☆☆

I went to a cake taste testing they had in Raleigh. Ordered the cake a put a deposit on it that day. Spoke with the owner and she had drawn up exactly what we wanted, wrote down the colors and everything. I e-mailed and called several times to confirm the date. Finally after several calls the owner answered and said she had some e-mail problems but not to worry the cake would be ready Friday afternoon for pick up and I went back over it with her everything we asked for. When I went to pick it up on friday (the day before the wedding) I went in and spoke to an assistant that was there and she said she called me that morning and left a message on my machine that they didn't know what colors i wanted and therefore the cake was not ready. I demanded to speak to the owner and I also want to point out that they had my cell phone number and never once tried to call that AND when I got back home I have caller ID and there was no calls from them and NO MESSAGE!!! The owner told me that she didn't know what colors I wanted and therefore didn't even decorate the cake. She told me she would have it exactly as I ordered it to give them 30 mins to do it. I gave them the 30 mins as I had no other choice. When I came back the cake was not as I had ordered it. I had ordered flowers cascading down from the middle down and around the cake... what I got was 3 flowers under the top layer and a flower here and there. Of course she would not take any money off and so here I was the desperate bride that could not get a cake made that night before the wedding and she already had a deposit of 100.00 so I had to pay the full amount for a cake that was nothing like I ordered!!! There were no apologies and they were very rude and did not want to help. The cake tasted pretty good but that doesn't help that when I look at my wedding pictures you see this plain cake that anyone could have made. I hope this review helps as I know the owner will never be able to fix what she did.

Pros: Cakes on display were beautiful

Cons: Cakes they actually sell to people for their wedding not so great!

.

The last three reviews complain that Sweet Memories Bakery had horrible customer service. I can agree with that to some extent; however, Donna Ford is great. She did our wedding cake and our groom's cake for our wedding this month. We tasted cake at many bakeries but the cake here tasted the best so we choose to use them. We set up a meeting with her and discussed colors, themes, flowers, and my wedding dress. She then emailed me a drawing of what the cake would look like.
Also, I told Donna that I wanted the grooms cake to have a tropical UNC Tarheels theme, and that is all I gave her to go on.
Both of the cakes turned out gorgeous and delicious. I will use them for any other special occasion and I highly recommend any bride to use them. Two of my friends are getting married next year and they are going to have Sweet Memories make their cakes also.

2
★★★★★

The last three reviews complain that Sweet Memories Bakery had horrible customer service. I can agree with that to some extent; however, Donna Ford is great. She did our wedding cake and our groom's cake for our wedding this month. We tasted cake at many bakeries but the cake here tasted the best so we choose to use them. We set up a meeting with her and discussed colors, themes, flowers, and my wedding dress. She then emailed me a drawing of what the cake would look like.
Also, I told Donna that I wanted the grooms cake to have a tropical UNC Tarheels theme, and that is all I gave her to go on.
Both of the cakes turned out gorgeous and delicious. I will use them for any other special occasion and I highly recommend any bride to use them. Two of my friends are getting married next year and they are going to have Sweet Memories make their cakes also.

Pros: Beautiful and delicious cakes

.

One of the reasons we decided to use Sweet Memories Bakery for our wedding was because they offered to mail us a fresh cake topper for free for our 1st year anniversary. Since we would be moving some during our first year of marriage, and not too keen on moving a frozen cake topper, this was a key selling point for us. Well, it would have been great if they were able to plan properly.

First of all, we called three weeks prior to our 1st year anniversary to place the order. At that time, Sweet Memories did confirm that the cake topper was free, but also told us that it would cost us $50.00-$60.00 to ship it. That was something that was not mentioned before.

We decided to go ahead and have it shipped, explaining that our anniversary was on a holiday and they might need to ship it earlier. We then called one week before our anniversary to confirm the order and to make sure that the cake would arrive either on time or earlier. We were told that everything was alright. Then we called three days before our anniversary to check on the order and were told that it was going to be delivered two days late due to the Memorial Day weekend.

While we understand shipping requirements, we had told them that we would be happy to receive it early so that we would have it by our anniversary if the holiday weekend would cause a problem. What makes this whole situation worse is that they must have known that it would have been late, yet they never called us to tell us that. We had to call them to find out the bad news.

In the end, by the time we found out, nothing could be done. We decided to cancel our order since it wouldn't arrive by our anniversary. Not exactly what we had in mind. Overall, a good wedding cake on the day but poor service for following up on other commitments. A long story short: poor planning, failed promises, and lack of courage to face their customers.

1
★★☆☆☆

One of the reasons we decided to use Sweet Memories Bakery for our wedding was because they offered to mail us a fresh cake topper for free for our 1st year anniversary. Since we would be moving some during our first year of marriage, and not too keen on moving a frozen cake topper, this was a key selling point for us. Well, it would have been great if they were able to plan properly.

First of all, we called three weeks prior to our 1st year anniversary to place the order. At that time, Sweet Memories did confirm that the cake topper was free, but also told us that it would cost us $50.00-$60.00 to ship it. That was something that was not mentioned before.

We decided to go ahead and have it shipped, explaining that our anniversary was on a holiday and they might need to ship it earlier. We then called one week before our anniversary to confirm the order and to make sure that the cake would arrive either on time or earlier. We were told that everything was alright. Then we called three days before our anniversary to check on the order and were told that it was going to be delivered two days late due to the Memorial Day weekend.

While we understand shipping requirements, we had told them that we would be happy to receive it early so that we would have it by our anniversary if the holiday weekend would cause a problem. What makes this whole situation worse is that they must have known that it would have been late, yet they never called us to tell us that. We had to call them to find out the bad news.

In the end, by the time we found out, nothing could be done. We decided to cancel our order since it wouldn't arrive by our anniversary. Not exactly what we had in mind. Overall, a good wedding cake on the day but poor service for following up on other commitments. A long story short: poor planning, failed promises, and lack of courage to face their customers.

 

Wait, you're the expert.

If you've been to or used Sweet Memories, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review