Sam's Club

★☆☆☆☆
  • 11425 Carolina Place Pkwy

    Pineville, NC 28134

    Map & Directions
  • 704-541-1234

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In December of 2009 we joined Sam's Club because we needed 4 new tires for our mini van. They seemed to have good prices, well-known brands, and they offered a one-year warranty on the tires. The entire time the tires were being installed we were treated poorly. The young men who run the show back in the tire department do not a.) entirely know what they are doing, especially when using the computer systems, b.) have any sort of customer service skills...they are plain rude, and c.) spend more time standing around inside, hidden within the tire shelves, chatting with one another than taking care of their work in the garage.
To top off the poor customer service and nasty attitudes, we have had FIVE tires blow-outs in the past year. Thank God we bought the warranty, but we can't help but question the quality of the product and the quality of the work being done. Since our warranty is up this month, we will be searching for a new store to purchase all our tires in the future. With the track record with our current tires, finding a new, better, store won't be in the distant future.

1
★☆☆☆☆

In December of 2009 we joined Sam's Club because we needed 4 new tires for our mini van. They seemed to have good prices, well-known brands, and they offered a one-year warranty on the tires. The entire time the tires were being installed we were treated poorly. The young men who run the show back in the tire department do not a.) entirely know what they are doing, especially when using the computer systems, b.) have any sort of customer service skills...they are plain rude, and c.) spend more time standing around inside, hidden within the tire shelves, chatting with one another than taking care of their work in the garage.
To top off the poor customer service and nasty attitudes, we have had FIVE tires blow-outs in the past year. Thank God we bought the warranty, but we can't help but question the quality of the product and the quality of the work being done. Since our warranty is up this month, we will be searching for a new store to purchase all our tires in the future. With the track record with our current tires, finding a new, better, store won't be in the distant future.

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Could start by providing accurate phone number
This field requires more characters...so what else
can I say...fix your phones

0
★☆☆☆☆

Could start by providing accurate phone number
This field requires more characters...so what else
can I say...fix your phones

Pros: None

Cons: non operatable phone lines...

 

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