Jake's Transmissions

★★★★★
  • 4533 Hillsborough Rd

    Durham, NC 27705

    Map & Directions
  • 919-383-2183

Automotive

Automotive
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4.5 4
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I took my old Accord in to Jake's at the suggestion of the great folks at Wasp Automotive. I was having hard-to-diagnose issues with my automatic transmission.

Jake's was clean and the people friendly. They diagnosed it with internal transmission trouble, which would cost more to fix that the car would be worth with a good transmission.

What really surprised me was they let me leave it there two days while I arranged a ride to come get it, and they didn't charge me at all for the diagnosis.

If I ever have transmission trouble again, I know where I'll be going.

Note: I did not have any actual work done beyond the diagnosis.

5
★★★★★

I took my old Accord in to Jake's at the suggestion of the great folks at Wasp Automotive. I was having hard-to-diagnose issues with my automatic transmission.

Jake's was clean and the people friendly. They diagnosed it with internal transmission trouble, which would cost more to fix that the car would be worth with a good transmission.

What really surprised me was they let me leave it there two days while I arranged a ride to come get it, and they didn't charge me at all for the diagnosis.

If I ever have transmission trouble again, I know where I'll be going.

Note: I did not have any actual work done beyond the diagnosis.

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bobby hall is the best!!!!!! he is the most honest guy that i have ever met and i can almost guareentee that he is the most perfect person that i would ever want to know!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!II LOVE YOU SO MUCH!!!!!!!!!!!!!LOVE TINA i have tried so many ways there is no way to tell u ""ILOVEYOUSOMUCH THERE IS NO OTHER WAY TO TELL U!!!!!!!!!!!!!!!!!!!!!

2
★★★★★

bobby hall is the best!!!!!! he is the most honest guy that i have ever met and i can almost guareentee that he is the most perfect person that i would ever want to know!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!II LOVE YOU SO MUCH!!!!!!!!!!!!!LOVE TINA i have tried so many ways there is no way to tell u ""ILOVEYOUSOMUCH THERE IS NO OTHER WAY TO TELL U!!!!!!!!!!!!!!!!!!!!!

Pros: perfect

Cons: cant get no better

.

My 1999 Ford Explorer had 125,000 miles when it decided that it would not work in reverse anymore. I saw Jake's sign and stopped in to discuss my problem. Jake knew right away and quoted me a price to repair it. I am back on the road and my Eddie Bauer is working fine again. I also enjoyed talking with Jake about NASCAR racing.

5
★★★★★

My 1999 Ford Explorer had 125,000 miles when it decided that it would not work in reverse anymore. I saw Jake's sign and stopped in to discuss my problem. Jake knew right away and quoted me a price to repair it. I am back on the road and my Eddie Bauer is working fine again. I also enjoyed talking with Jake about NASCAR racing.

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My mistake apparently was buying a Chrysler Cirrus. Almost guaranteed transmission problems and yet no one seems to know how to fix it. I took my car to Jake's one summer after glowing reviews from fellow mechanics. They rebuilt the transmission to a tune of about $2,000 (typical in this area). Yet I had the same problems over and over, with my car leaving me stranded. I had their waiting room decor memorized! Finally, a mechanic there even drove my car home with him while I got a loaner car (that died on me too, yikes!) Ultimately, a computer error was found and I was left with doubts that my transmission ever needed to be rebuilt. But, that's not the end of the story. About 15 months later I had problems again, and it was rebuilt again. Out-of-warranty, but I had less than 12,000 miles on the transmission, and Jake's cut me a deal, knocking off about $1,000 of the rebuild. That showed decent customer service, but I'd rather the work was done to last to begin with. No one else in Durham is recommended like Jake's, though. I may have had it worse somewhere else.

3
★★★☆☆

My mistake apparently was buying a Chrysler Cirrus. Almost guaranteed transmission problems and yet no one seems to know how to fix it. I took my car to Jake's one summer after glowing reviews from fellow mechanics. They rebuilt the transmission to a tune of about $2,000 (typical in this area). Yet I had the same problems over and over, with my car leaving me stranded. I had their waiting room decor memorized! Finally, a mechanic there even drove my car home with him while I got a loaner car (that died on me too, yikes!) Ultimately, a computer error was found and I was left with doubts that my transmission ever needed to be rebuilt. But, that's not the end of the story. About 15 months later I had problems again, and it was rebuilt again. Out-of-warranty, but I had less than 12,000 miles on the transmission, and Jake's cut me a deal, knocking off about $1,000 of the rebuild. That showed decent customer service, but I'd rather the work was done to last to begin with. No one else in Durham is recommended like Jake's, though. I may have had it worse somewhere else.

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