4511 Randolph Road
Charlotte, NC 28211
704-364-5350
I read the "great reviews," and went to Valvoline on Randolph Rd. in Charlotte. The girl told me she's not allowed to put conventional oil in my car (BS!), then another girl asked me if I had a warranty on my car, etc... They started
3I read the "great reviews," and went to Valvoline on Randolph Rd. in Charlotte. The girl told me she's not allowed to put conventional oil in my car (BS!), then another girl asked me if I had a warranty on my car, etc... They started
Went there for an oil change with a perfectly good battery. After the oil change I was told my battery was dead and I needed a new one. Bad luck on my part? You decide! I sure didn't have any trouble getting the car to the place - just out of the place. I now am the proud owner of a new battery - it was 4 year old but was supposed to last for 75 months per the warranty. I paid full price.
Used to be a trusted and fast place - service was slow and I sure don't feel good about what happened.
0Went there for an oil change with a perfectly good battery. After the oil change I was told my battery was dead and I needed a new one. Bad luck on my part? You decide! I sure didn't have any trouble getting the car to the place - just out of the place. I now am the proud owner of a new battery - it was 4 year old but was supposed to last for 75 months per the warranty. I paid full price.
Used to be a trusted and fast place - service was slow and I sure don't feel good about what happened.
Quick, professional, courteous. Robert, Sherry, William & Roger were all over my car like fleas on a dog and had me out of there in a tick. No appointment and no waiting. They clearly appreciate the value of my time. There's no question that I'll return with my other vehicles. Thank you guys. Yo're tops.
2Quick, professional, courteous. Robert, Sherry, William & Roger were all over my car like fleas on a dog and had me out of there in a tick. No appointment and no waiting. They clearly appreciate the value of my time. There's no question that I'll return with my other vehicles. Thank you guys. Yo're tops.
Pros: Professional, economical, friendly, courteous, quick turn-around time
Cons: None
Best service for oil change, lube, state inspections, etc....hands down. Bobby & staff always welcoming and knows who I am.
2Best service for oil change, lube, state inspections, etc....hands down. Bobby & staff always welcoming and knows who I am.
Pros: friendly knowledgeable staff, quick service