Olde Raleigh Shoe Repair

★★★★★

About Olde Raleigh Shoe Repair

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5.0 12
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The shop owner is RUDE! I went by there to see if a pair of heels could be saved and as I explained to him what happened he throw my shoe down and said "I don't want to fix" instead of just saying that he couldn't fix my shoe. He then

3
★★★★★

The shop owner is RUDE! I went by there to see if a pair of heels could be saved and as I explained to him what happened he throw my shoe down and said "I don't want to fix" instead of just saying that he couldn't fix my shoe. He then

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Terrible experience. Proprietor was rude and dismissive. Would not even try to make the requested repair (resole shoes). I took them to Ashton Shoe Repair and they did a fine job. Unless you enjoy being treated poorly, I recommend

3
★★★★★

Terrible experience. Proprietor was rude and dismissive. Would not even try to make the requested repair (resole shoes). I took them to Ashton Shoe Repair and they did a fine job. Unless you enjoy being treated poorly, I recommend

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Seriously??? I have never in my life met a small business owner who would talk to a customer like that. Convenient Olde Raleigh Village location, but worth the drive to patronize a different shop. Days could be numbered.

3
★★★★★

Seriously??? I have never in my life met a small business owner who would talk to a customer like that. Convenient Olde Raleigh Village location, but worth the drive to patronize a different shop. Days could be numbered.

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The workmanship was fine, but the man who now runs the shop was RUDE! I will never go back. I used to like the man who brought his dogs, but the new owner is NASTY and his customer service is terrible.

3
★★★★★

The workmanship was fine, but the man who now runs the shop was RUDE! I will never go back. I used to like the man who brought his dogs, but the new owner is NASTY and his customer service is terrible.

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Dropped shoes off last week. Was told I could pick up on Friday. Since I was not going to be in the area Friday, decided to wait until Monday. I get there Monday and shop was closed during the business hours with no note as to why or

3
★★★★★

Dropped shoes off last week. Was told I could pick up on Friday. Since I was not going to be in the area Friday, decided to wait until Monday. I get there Monday and shop was closed during the business hours with no note as to why or

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I caused what I feared to be major damage to a $400 pair of new shoes (carved out a noticeable, deep, cringe-inducing divot right in the top of the front toe).

A couple of cobblers suggested the damage was irreparable. We took it in to

3
★★★★★

I caused what I feared to be major damage to a $400 pair of new shoes (carved out a noticeable, deep, cringe-inducing divot right in the top of the front toe).

A couple of cobblers suggested the damage was irreparable. We took it in to

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I have a pair of Johnston Murphy shoes that would just not quit squeaking. I have tried everything to get them to stop. This past weekend, as I was headed to the Harris Teeter, I noticed a sign for shoe repair behind Rudinos. I went

3
★★★★★

I have a pair of Johnston Murphy shoes that would just not quit squeaking. I have tried everything to get them to stop. This past weekend, as I was headed to the Harris Teeter, I noticed a sign for shoe repair behind Rudinos. I went

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I have tried this old raleigh shoe myself. and I found out that service is excellent and fast. The price was also very reasonable. and He is so nice that he let neighbor's business to use his space to advertise. ( ex: allow business

3
★★★★★

I have tried this old raleigh shoe myself. and I found out that service is excellent and fast. The price was also very reasonable. and He is so nice that he let neighbor's business to use his space to advertise. ( ex: allow business

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For years I've been going to the dame cobbler in downtown Raleigh. Well, there was a change in management and I became a dissatisfied customer. Service was fair and the prices tripled. So I decided to try Olde Raleigh Shoe Repair. I took a pair of loafers in to be resoled. The gentleman wasn't all that warm and friendly. He didn't seem all that excited to be there, but he did his thing and 3 days later I went back to pick up my shoes. While picking up my shoes he informed me that he had, "tried something new". He stated the he put a thicker sole on the shoe for me so it would last longer. Then asked, "Ok?"... Sure! Total cost was $38.00. They are holding up great and look brand new. I'll definitely go back.

2
★★★★☆

For years I've been going to the dame cobbler in downtown Raleigh. Well, there was a change in management and I became a dissatisfied customer. Service was fair and the prices tripled. So I decided to try Olde Raleigh Shoe Repair. I took a pair of loafers in to be resoled. The gentleman wasn't all that warm and friendly. He didn't seem all that excited to be there, but he did his thing and 3 days later I went back to pick up my shoes. While picking up my shoes he informed me that he had, "tried something new". He stated the he put a thicker sole on the shoe for me so it would last longer. Then asked, "Ok?"... Sure! Total cost was $38.00. They are holding up great and look brand new. I'll definitely go back.

Pros: Excellent workmanship; Very good pricepoint

Cons: Cool reception; Flat affected; Doing my job

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Took sneakers in b/c bottom of rubber soles coming unglued. All the guy said was he'd have to take it all off and glue it back (I said OK) and that it would be $20. I thought that was high for gluing a rubber sole to a sneaker, but whatever. Paid and picked up my shoes a few days later. Wore the shoes for 1 hr and the soles started coming off again. Returned the shoes that day and got attitude as soon as I walked in. I was very nice but the guy was instantly defensive. First he said the part that came off was not the part he glued and when I reminded him that he said he would reglue the entire bottom, he then said that he told me there was no guarantee on the work. I told him he didn't say that but he insisted he did (he did not). He took the shoes back and shouted at me "this is the last time!" Like I've been bringing the shoes in every day or something. I pick them up again today - can't wait to see how rude he will be this time. I do not expect the shoes to be fixed, I expect to have just paid $20 to be treated like cr@p. No surprise, but I never intend to go back there.

0
★☆☆☆☆

Took sneakers in b/c bottom of rubber soles coming unglued. All the guy said was he'd have to take it all off and glue it back (I said OK) and that it would be $20. I thought that was high for gluing a rubber sole to a sneaker, but whatever. Paid and picked up my shoes a few days later. Wore the shoes for 1 hr and the soles started coming off again. Returned the shoes that day and got attitude as soon as I walked in. I was very nice but the guy was instantly defensive. First he said the part that came off was not the part he glued and when I reminded him that he said he would reglue the entire bottom, he then said that he told me there was no guarantee on the work. I told him he didn't say that but he insisted he did (he did not). He took the shoes back and shouted at me "this is the last time!" Like I've been bringing the shoes in every day or something. I pick them up again today - can't wait to see how rude he will be this time. I do not expect the shoes to be fixed, I expect to have just paid $20 to be treated like cr@p. No surprise, but I never intend to go back there.

Pros: convenient to my house

Cons: poor craftsmanship, didn't stand by their work, RUDE

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Price was reasonable. I had heel & half sole replacements. One of the heels made a weird soudn afterwards. They didn't color match the sole so it looked much lighter than the originals. They didn't put new feet pads inside, or even put the old ones back in. I just expected more for $40.

1
★★☆☆☆

Price was reasonable. I had heel & half sole replacements. One of the heels made a weird soudn afterwards. They didn't color match the sole so it looked much lighter than the originals. They didn't put new feet pads inside, or even put the old ones back in. I just expected more for $40.

Pros: Convenient to my home, Friendly enough

Cons: Quality, Value

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Olde Raleigh Shoe Repair is the cutest shoe repair place ever. I was going to throw my high heels away because the soles wore down so much, but they repaired my shoes to look like they were brand new. Now I have many more miles to go on them instead of buying a new pair of shoes. Excellent customer service and a lovely personal touch. Highly recommneded!

2
★★★★★

Olde Raleigh Shoe Repair is the cutest shoe repair place ever. I was going to throw my high heels away because the soles wore down so much, but they repaired my shoes to look like they were brand new. Now I have many more miles to go on them instead of buying a new pair of shoes. Excellent customer service and a lovely personal touch. Highly recommneded!

Pros: Excellent customer service, fabulous price!

 

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