Once Upon A Child

For buying I think they are high compared to what they give you on consignment. I have stopped bringing things there all together, they have not taken brand new things before.

Posted 01/04/09 | Report Abuse

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I have been a customer here for years and have seen good times and bad. It seems that there is a great improvement lately. Things seem to be looking better and the staff is much more friendly. I have noticed some staff changes and it seems like the turn around rate has gotten better. I love the fact that they are so pickey when they take items because that means as a "shopper" you are getting really good items. I took items there to sell last week and it was done within 35-45 mins and was ready to go before I was done shopping. It was a wonderful experience and I hope it continues!!!

Posted 02/03/08 | Report Abuse

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I had thought the reason we generally received less than stellar service was our habit of showing up near the end of the day (we like the next door Amigo's for dinner). However, after reading other comments, I have to agree with them... high prices, poor customer service and lack of follow through. I've not shopped very many of the other consignment shops, so I have no comparison on quality or quantity. They do seem to have a fair amount of items in all sizes and they make an effort to keep the merchandise appropriate to the season. I have had some bad luck with purchases of defective DVD/videos and clothing with non-working fasteners, particularly overalls with snaps. I finally learned to stress-test them first.

Posted 01/26/08 | Report Abuse

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I like to SHOP at OUAC. I get good deals on good clothing. But I hate going in the store! When it comes to consigning, it's a different story. I have never encountered such rude tactless employees anywhere.And one ring leader seems to be the cause of it all. I don't know how she got employed unless she owns the place or is related to the owner. I watched her pilfer through items that were brought in like she's going through garbage and the comments she made were less than customer friendly. I left some items there and this same employee told me that someone would call if they were not ready to make a deal within 4 hrs. I called 5 hrs later and was told it would be 45 mins. I went to the store and no one had started going through my items! I returned the following afternoon and was told to wait 20 mins. I waited 1 hour AND 20 mins. Then I was told that a pair of patent leather shoes were "too dirty!" No one ever apologized for my incovenience. I stood there long enought to hear the same employee tell customers whatever they wanted to hear and retract it as soon as they were out of hearing range. I also heard her tell one lady that if she was not back by 7pm the next day her items would be donated-controversal to whatever the ladysaid she was told over the phone.This employee never said thank you for the items. She acted as if this lady was dropping off her laundry!!! I wonder what would have happened to mine had I not gone back when I did??!! Get rid of her OUAC! She will soon sink your ship!!

Posted 08/23/07 | Report Abuse

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If you're looking for children's and/or maternity clothing - you'll have fun looking through the large selection of consigned items at OUAC. The problem?? You must have a lot of time to look. The place is NOT well organized at all. If you bring a stroller in - look out! You'll have a hard time maneuvering around large toys, large pieces of furniture, and the piles of items that employees are working on getting consigned. The employees are, for the most part, not overly friendly nor do they seem happy to be employed there. I consigned once with Once Upon a Child and will never do so again. They took a large basket of my items - many new, with tags and many name brands - and offered me a mere $20-some dollars for it all. I declined their measley offer. I could make more than that at a yard sale - and did!!

Posted 11/11/05 | Report Abuse

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Once Upon A Child is a great place to look for used children's clothing & toys. They also have a rotating selection of children's furniture. It's a great place to stop while shopping for baby.

Posted 09/16/05 | Report Abuse

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I found this store to be over priced for a children's consignment store. Used tshirts for $5 and some higher than that, some of the toys had prices on them that I know are higher than buying them new. They do have a large selection of stuff but again very over priced. As far as taking your items there good luck they are very picky as to what they take. I went with a friend who was dropping stuff of for them to look at and I couldn't believe how they acted when looking at her stuff ( I won't go into that) I will just say had it of been me I would of grabbed my stuff and left the store. Don't worry if you never get to shop here you won't be missing much.

Posted 05/01/05 | Report Abuse

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