Tuffy Tire & Auto Service Center

★★★★☆
  • 8516 S Tryon St 101

    Charlotte, NC 28273

    Map & Directions
  • 704-588-1929

About Tuffy Tire & Auto Service Center

Hours
Mon-Fri 7:30am-7pm, Sat 7:30am-5pm

Automotive

Automotive
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BEWARE - BEWARE - BEWARE - REALLY

I brought my Land Rover to Tuffy because I had a break light on. The car was running fine when I brought it in. When I picked it up it did NOT drive at all.

Originally the car was running fine, I actually drove it to Charlotte from Charleston the morning I dropped it off, no issue except the brake light which was on before I left Charleston. Tuffy had the car all day, I spoke to them, they said they looked and the light was related to a rear break sensor and it wouldn't be an issue if I didn't fix it. So, I didn't.

When I went to pick the car up that afternoon it wouldn't drive. The whole front end was locking up, all sorts of warning lights were on in the dashboard and the suspension was sitting very low at the "access" height and would not raise. So, when I dropped the car off it had a brake light on and no driving issue. After Tuffy had it for a few hours it had a ton of issues and wouldnt drive.

This was after they told me that they took all of the wheels off the vehicle to check the brake light. This was at the end of the day so I insisted they keep the car overnight and fix it (I didnt want responsibility for the car after they damaged it). They kept the car, they didn't fix anything though. The next day I called at 1pm, they said they were working on it and it "looked good". At 4:45 I called back and they said they didn't fix anything and the car was sitting out front, I could come get it.

So, not only did they destroy the car, but, they didn't even call me to tell me it didn't work. I have posted the document they gave me.

Bottom line, Tuffy will ruin your car, they will deny it, they won't help you...they will screw you every which way. There are other similar reviews here too so really, beware, this is true.

Avoid these guys, seriously.

1
★☆☆☆☆

BEWARE - BEWARE - BEWARE - REALLY

I brought my Land Rover to Tuffy because I had a break light on. The car was running fine when I brought it in. When I picked it up it did NOT drive at all.

Originally the car was running fine, I actually drove it to Charlotte from Charleston the morning I dropped it off, no issue except the brake light which was on before I left Charleston. Tuffy had the car all day, I spoke to them, they said they looked and the light was related to a rear break sensor and it wouldn't be an issue if I didn't fix it. So, I didn't.

When I went to pick the car up that afternoon it wouldn't drive. The whole front end was locking up, all sorts of warning lights were on in the dashboard and the suspension was sitting very low at the "access" height and would not raise. So, when I dropped the car off it had a brake light on and no driving issue. After Tuffy had it for a few hours it had a ton of issues and wouldnt drive.

This was after they told me that they took all of the wheels off the vehicle to check the brake light. This was at the end of the day so I insisted they keep the car overnight and fix it (I didnt want responsibility for the car after they damaged it). They kept the car, they didn't fix anything though. The next day I called at 1pm, they said they were working on it and it "looked good". At 4:45 I called back and they said they didn't fix anything and the car was sitting out front, I could come get it.

So, not only did they destroy the car, but, they didn't even call me to tell me it didn't work. I have posted the document they gave me.

Bottom line, Tuffy will ruin your car, they will deny it, they won't help you...they will screw you every which way. There are other similar reviews here too so really, beware, this is true.

Avoid these guys, seriously.

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BEWARE - BEWARE - BEWARE - REALLY\r
\r
I brought my Land Rover to Tuffy because I had a break light on. The car was running fine when I brought it in. When I picked it up it did NOT drive at all. \r
\r
Originally the car was running

3
★★★★★

BEWARE - BEWARE - BEWARE - REALLY\r
\r
I brought my Land Rover to Tuffy because I had a break light on. The car was running fine when I brought it in. When I picked it up it did NOT drive at all. \r
\r
Originally the car was running

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Tuffy auto service was really professional. The staff of workers seemed like they knew what they were doing. The prices were pretty resonable and I was able to work with the staff. I would recommend.

4
★★★★☆

Tuffy auto service was really professional. The staff of workers seemed like they knew what they were doing. The prices were pretty resonable and I was able to work with the staff. I would recommend.

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