Marco's Car Wash & Lube

★★★★☆
  • 4883 Country Club Rd

    Winston Salem, NC 27104

    Map & Directions
  • 336-760-6004

About Marco's Car Wash & Lube

Categories
Hours
Sun 10am-5pm, Mon-Sat 8am-6pm

Automotive

Automotive
More choices in Winston Salem:
Resultset_next

Winston Salem Automotive Detailing

1225 N Liberty ST Winston Salem, NC

Resultset_next

Magnum Car Wash & Quick Lube

608 Jonestown Rd Winston Salem, NC

4.125 8
Hi! Sign in to let us know how Marco's Car Wash & Lube was?
Write a Review
.

Went in with four floor mats and a cup holder insert...came out with three floor mats and missing cup holder. They finally found the cup holder insert, but not the floor mat. They showed me the incredibly crappy video that could not prove

3
★★★★★

Went in with four floor mats and a cup holder insert...came out with three floor mats and missing cup holder. They finally found the cup holder insert, but not the floor mat. They showed me the incredibly crappy video that could not prove

.

I always go to Marco's to get my car washed. I also recommended Marco's to family and friends. They have always received good service and the prices are reasonable as well. Not the most polished counter staff, but no harm is intended. The staff working on the cars are always friendly and have good customer service skills. I am a big fan of Marco's and will continue to use them.

2
★★★★★

I always go to Marco's to get my car washed. I also recommended Marco's to family and friends. They have always received good service and the prices are reasonable as well. Not the most polished counter staff, but no harm is intended. The staff working on the cars are always friendly and have good customer service skills. I am a big fan of Marco's and will continue to use them.

.

When it comes to cleaning a car inside and out, they are the best I've ever used. With an oil change, you get the car washed free. The oil change is $10 cheaper than any other place I've found. The other day I also needed some front brake work done and they went above and beyond any expectations in helping me get my car repaired. I'm grateful.

Bob Burwell

2
★★★★★

When it comes to cleaning a car inside and out, they are the best I've ever used. With an oil change, you get the car washed free. The oil change is $10 cheaper than any other place I've found. The other day I also needed some front brake work done and they went above and beyond any expectations in helping me get my car repaired. I'm grateful.

Bob Burwell

Pros: Excellent work at a more than reasonable price

.

I'm very surprised to find negative comments about Marco's. I had to double-check that I was reading about the same place. I'm a regular there and have had all sorts of services performed from basic car washes, full details, and annual inspections. The staff have always been friendly and efficient and do a great job on my cars. The manager has taken me on tours of the facility when I asked about water usage. One day a gust of wind blew and he came out with free wash coupons because of the dust that got blown on the cars. I can't say enough about how much I like doing business with Marco's. I'm sorry to see there have been some bad experiences but I can honestly say as a regular customer I could not be more surprised.

2
★★★★★

I'm very surprised to find negative comments about Marco's. I had to double-check that I was reading about the same place. I'm a regular there and have had all sorts of services performed from basic car washes, full details, and annual inspections. The staff have always been friendly and efficient and do a great job on my cars. The manager has taken me on tours of the facility when I asked about water usage. One day a gust of wind blew and he came out with free wash coupons because of the dust that got blown on the cars. I can't say enough about how much I like doing business with Marco's. I'm sorry to see there have been some bad experiences but I can honestly say as a regular customer I could not be more surprised.

.

as the manager of the carwash you are talking about, let me defend us. One on the date you say we had one mechanic on duty the other was on vacation and a line can be built up and waiting times increase. a common problem is not telling the right people what you want done, (ie. telling the people in the vacuum area you want something done) and the info does not get relayed to the right people. I am sorry you had a bad experience with our car wash, as our customers are very important to us and we go way out of our way alots of time to make them happy. We can not fix anything if we are not made aware of the problems.

2
★★★★★

as the manager of the carwash you are talking about, let me defend us. One on the date you say we had one mechanic on duty the other was on vacation and a line can be built up and waiting times increase. a common problem is not telling the right people what you want done, (ie. telling the people in the vacuum area you want something done) and the info does not get relayed to the right people. I am sorry you had a bad experience with our car wash, as our customers are very important to us and we go way out of our way alots of time to make them happy. We can not fix anything if we are not made aware of the problems.

.

I had almost the exact same experience as the first commenter did! They totally forgot to do my inspection and when I went to ask if my car was almost ready after waiting an additional 45 minutes(I had already been there an hour), the middle aged man behind the counter told me to leave if I didn't like waiting. There were elderly people behind the counter when I was there as well as a middle aged white woman who stared at me the entire time I was in there like I was going to steal something. Very unproffesional and rude! I am glad the friend of the owner wrote such a nice review, the tells you who they cater to in that place. Friends and not customers!

0
★☆☆☆☆

I had almost the exact same experience as the first commenter did! They totally forgot to do my inspection and when I went to ask if my car was almost ready after waiting an additional 45 minutes(I had already been there an hour), the middle aged man behind the counter told me to leave if I didn't like waiting. There were elderly people behind the counter when I was there as well as a middle aged white woman who stared at me the entire time I was in there like I was going to steal something. Very unproffesional and rude! I am glad the friend of the owner wrote such a nice review, the tells you who they cater to in that place. Friends and not customers!

.

I doubt they "forgot" to do your inspection. It is a small, somewhat newer business, and with that said you must understand that with one inspection machine, a line can be built up, and if there is a waiting time, its not like they wont tell you. As for the "4 other people behind the counter", if the owner of the company is doing something the employee may not approve of, you are going to blame them for not putting their job on the line and contradicting the man? The guy you are speaking of is most likely the owner, there are no "Old people" that own that place... you are incorrectly educated on what you speak of, and he does not have a son, as the company is named in dedication to his son who has passed away a few years before the business was opened up. And chances are, if anyone tells you to "take your (profanity) outside" I highly doubt it was non provoked, as these people DO actually care about keeping a customer happy, and it is doubtful that they would make a scene in telling you this in front of other customers. I think you were so unhappy with something that has happened that you were moved to write a review that possibly exaggerates the events to the extent of your need for revenge of some sort.
As for marcos, I have been a dedicated customer and friend since they have opened up, and have always been treated with respect and they do a thorough cleaning. They take a little bit longer with each car because they pay attention to detail, so alot of people that are in a big rush tend to get agitated then complain when something wasnt done right... and if something needs extra attention, point it out and they will gladly take care of anything for you. I wouldnt let one person's opinion out of the hundreds of customers that go there each day to turn you away. If this place was this bad a) there would be more reveiws, probably and b) noone would go there. But I would like to say that I highly recommend Marcos Car wash.

2
★★★★★

I doubt they "forgot" to do your inspection. It is a small, somewhat newer business, and with that said you must understand that with one inspection machine, a line can be built up, and if there is a waiting time, its not like they wont tell you. As for the "4 other people behind the counter", if the owner of the company is doing something the employee may not approve of, you are going to blame them for not putting their job on the line and contradicting the man? The guy you are speaking of is most likely the owner, there are no "Old people" that own that place... you are incorrectly educated on what you speak of, and he does not have a son, as the company is named in dedication to his son who has passed away a few years before the business was opened up. And chances are, if anyone tells you to "take your (profanity) outside" I highly doubt it was non provoked, as these people DO actually care about keeping a customer happy, and it is doubtful that they would make a scene in telling you this in front of other customers. I think you were so unhappy with something that has happened that you were moved to write a review that possibly exaggerates the events to the extent of your need for revenge of some sort.
As for marcos, I have been a dedicated customer and friend since they have opened up, and have always been treated with respect and they do a thorough cleaning. They take a little bit longer with each car because they pay attention to detail, so alot of people that are in a big rush tend to get agitated then complain when something wasnt done right... and if something needs extra attention, point it out and they will gladly take care of anything for you. I wouldnt let one person's opinion out of the hundreds of customers that go there each day to turn you away. If this place was this bad a) there would be more reveiws, probably and b) noone would go there. But I would like to say that I highly recommend Marcos Car wash.

.

This place has the rudest people ever!!!!!! They forgot to do my inspection, after and hour more of waiting i went to ask how much longer it would be and the pig behind the counter, told me with a mouth full of hot wings, to go sit down and shut up, i was outraged!!! he asked me how i knew how long it took to do an inspection and i told him b/c i had owned a car for a while and new it didn't take 2 damn hours. he then proceeded to tell me to "take my butt (profanity)outside" and wait if i didn't like it! there were also four other people behind the counter and none of them said anything about how rude he was being!!! i feel bad for the old people who own that place, ithink that guy is there son, and when they die he'll certainly run that place into the ground acting like that!!!!!!

0
★☆☆☆☆

This place has the rudest people ever!!!!!! They forgot to do my inspection, after and hour more of waiting i went to ask how much longer it would be and the pig behind the counter, told me with a mouth full of hot wings, to go sit down and shut up, i was outraged!!! he asked me how i knew how long it took to do an inspection and i told him b/c i had owned a car for a while and new it didn't take 2 damn hours. he then proceeded to tell me to "take my butt (profanity)outside" and wait if i didn't like it! there were also four other people behind the counter and none of them said anything about how rude he was being!!! i feel bad for the old people who own that place, ithink that guy is there son, and when they die he'll certainly run that place into the ground acting like that!!!!!!

 

Wait, you're the expert.

If you've been to or used Marco's Car Wash & Lube, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review