Southeastern Furniture

★★☆☆☆
  • 3000 S Elm-Eugene St

    Greensboro, NC 27406

    Map & Directions
  • 336-275-0222

About Southeastern Furniture

Hours
Mon-Fri 9am-7pm, Sat 9am-6pm

Home & Garden

Home & Garden
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2.2 5
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I spent over $1300 with them and got defective furniture. I bought a bedroom set and the drawers on the dresser won't open. I called them to see about getting it switched out and was told that they would have someone drop off a new dresser. I asked when, and was told they would call me back with a date and time. They never called me back. The next day I called them and was told again that they would have to call me back, this time I refused to get off the phone until I had an answer. Its now 3 days from that call and they were supposed to be here before 11:30am and I haven't seen them. Absolutely the worst service. I would NEVER shop there again.

1
★☆☆☆☆

I spent over $1300 with them and got defective furniture. I bought a bedroom set and the drawers on the dresser won't open. I called them to see about getting it switched out and was told that they would have someone drop off a new dresser. I asked when, and was told they would call me back with a date and time. They never called me back. The next day I called them and was told again that they would have to call me back, this time I refused to get off the phone until I had an answer. Its now 3 days from that call and they were supposed to be here before 11:30am and I haven't seen them. Absolutely the worst service. I would NEVER shop there again.

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My fiance and I drove from Raleigh wanting to purchase some furniture for our new house. We ended up spending over $500 on some furniture, and when we got home we noticed that the factory had pre-drilled some holes incorrectly, making the chair defective. I called to see if they would come and switch out the chair, since we just bought it from them, but they refused to do so. They said they would, "" remedy the situation"" but we would have to drive another 2 hours for the situation to be remedied. Where's the customer appreciation there?\n\nThey weren't willing to ship a new chair out to our location after we just spent over $500 there. We were going to give them more business to furnish the rest of our house, but instead of them spending $25 on gas to ""remedy the situation"" they lost $2500 on future business. \n\nDon't buy from them, if you do, double check and re-check the purchase for satisfaction!! Or else you will regret it, and have to be stuck with something that's unsatisfactory.

0
★☆☆☆☆

My fiance and I drove from Raleigh wanting to purchase some furniture for our new house. We ended up spending over $500 on some furniture, and when we got home we noticed that the factory had pre-drilled some holes incorrectly, making the chair defective. I called to see if they would come and switch out the chair, since we just bought it from them, but they refused to do so. They said they would, "" remedy the situation"" but we would have to drive another 2 hours for the situation to be remedied. Where's the customer appreciation there?\n\nThey weren't willing to ship a new chair out to our location after we just spent over $500 there. We were going to give them more business to furnish the rest of our house, but instead of them spending $25 on gas to ""remedy the situation"" they lost $2500 on future business. \n\nDon't buy from them, if you do, double check and re-check the purchase for satisfaction!! Or else you will regret it, and have to be stuck with something that's unsatisfactory.

Cons: Absolutely no customer service!!

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Southeastern is a low end furniture store. They have great prices, but you should realize that you're not paying for high quality furniture here. However, they have great deals!

3
★★★☆☆

Southeastern is a low end furniture store. They have great prices, but you should realize that you're not paying for high quality furniture here. However, they have great deals!

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The furniture seems to be good, but not of the highest quality. You get what you pay for since the prices are inexpensive. The sales people were somewhat pushy but answered our questions and helped.

3
★★★☆☆

The furniture seems to be good, but not of the highest quality. You get what you pay for since the prices are inexpensive. The sales people were somewhat pushy but answered our questions and helped.

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There is nothing wrong with their service. The store is crammed full of stuff but I can't comment on the quality of their merchandise. I can tell you this we went theyre looking at buying a new bed to match our current suite and that seemed like a foreign concept for these guys. They kept asking us why would you just want to buy a bed why not a new suite. We told them a number of times that we love our current suite but it only have a queen size bed and we want to get a king size. It didn't take us long to realize they couldn't help us and we just left. From what I saw the prices seem to be very good but again I don't know about the quality.

3
★★★☆☆

There is nothing wrong with their service. The store is crammed full of stuff but I can't comment on the quality of their merchandise. I can tell you this we went theyre looking at buying a new bed to match our current suite and that seemed like a foreign concept for these guys. They kept asking us why would you just want to buy a bed why not a new suite. We told them a number of times that we love our current suite but it only have a queen size bed and we want to get a king size. It didn't take us long to realize they couldn't help us and we just left. From what I saw the prices seem to be very good but again I don't know about the quality.

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