The Sleep Shop

★★★★☆
9:30 am to 5:30 pm Monday through Saturday. Closed Sunday.
  • 3136 Hickory Boulevard

    Hudson, NC 28638

    Map & Directions
  • 828-728-7002

About The Sleep Shop

Categories
  • Mattress Stores
  • Bedding
Details
  • Mattress Stores
  • Water Beds
  • Bedspreads
  • Linens
Hours
M-Sa 9:30am-5:30pm, Su Closed
Emails
  • service@thesleepshop.com
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • PayPal
  • Visa

Home & Garden

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3.5 4
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My husband and I stayed at a Marriot hotel in Florida a week ago and we fell in love with the mattress. We peeked under the sheets to see what brand it was. It was a Jamison Mattress. We had never heard of Jamison Bedding, so when we came home from our vacation, I was excited to find out that a local mattress store carried it. My husband and I went there, and we learned so much about mattresses from the people who work at the Sleep Shop. They were so friendly and helpful. Jamison Bedding isn??t sold everywhere, but I called around, even to stores in TN, before we finally bought, and The Sleep Shop??s prices were very good, at least $200 less than anywhere else that I called. On the day we finally bought our mattress set, they delivered and set up our mattress the same day. Their delivery guys were also very friendly. I highly recommend this store to anyone!

5
★★★★★

My husband and I stayed at a Marriot hotel in Florida a week ago and we fell in love with the mattress. We peeked under the sheets to see what brand it was. It was a Jamison Mattress. We had never heard of Jamison Bedding, so when we came home from our vacation, I was excited to find out that a local mattress store carried it. My husband and I went there, and we learned so much about mattresses from the people who work at the Sleep Shop. They were so friendly and helpful. Jamison Bedding isn??t sold everywhere, but I called around, even to stores in TN, before we finally bought, and The Sleep Shop??s prices were very good, at least $200 less than anywhere else that I called. On the day we finally bought our mattress set, they delivered and set up our mattress the same day. Their delivery guys were also very friendly. I highly recommend this store to anyone!

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We have shopped at the shop on Norwood Street and it is excellent; friendly and helpful staff, good service. The shop on 321 in Hudson, however, is an entirely different story. The sales staff, especially the blonde mid-30's one, is insulting, rude, condescending, overbearing and totally unhelpful. The prices of their merchandise is somewhat higher than their competitors further down 321 south. When asked the carrier that they would use for out of state deliveries, the blonde replied, "WE select our carriers; that's not your problem." When asked about warranties, she replied "If it didn't have a good warranty we wouldn't sell it." No further warranty information was forthcoming. We had to go online to find it on the manufacturer's website. Needless to say, we did NOT buy from her but went to Broyhill Factory Outlet and bought the exact same mattress for $135.00 less.

1
★☆☆☆☆

We have shopped at the shop on Norwood Street and it is excellent; friendly and helpful staff, good service. The shop on 321 in Hudson, however, is an entirely different story. The sales staff, especially the blonde mid-30's one, is insulting, rude, condescending, overbearing and totally unhelpful. The prices of their merchandise is somewhat higher than their competitors further down 321 south. When asked the carrier that they would use for out of state deliveries, the blonde replied, "WE select our carriers; that's not your problem." When asked about warranties, she replied "If it didn't have a good warranty we wouldn't sell it." No further warranty information was forthcoming. We had to go online to find it on the manufacturer's website. Needless to say, we did NOT buy from her but went to Broyhill Factory Outlet and bought the exact same mattress for $135.00 less.

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0 out of 1 people found this review helpful.

Business Response:

Dear Gale C., Please accept our sincere apologies for your experience in our store. At The Sleep Shop we take pride in ensuring our customers?? satisfaction. Unfortunately, we did not meet your??or our own??expectations. Because of this serious oversight, if you bring in your receipt from Broyhill Factory Outlet for the mattress set you purchased and your driver??s license, we will give you a free mattress protector/pad or pillow. We are committed to providing our customers with the highest level of service, and we are regretful that we failed to do so for you. If you have any further questions or comments regarding this matter, please feel free to discuss it with us at 828-728-7002. Sincerely, Lora Cady
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This is a good place to shop for a new bed. The staff is fantastic. The take care of their customers and really want your business. The prices are comparable to others.

4
★★★★☆

This is a good place to shop for a new bed. The staff is fantastic. The take care of their customers and really want your business. The prices are comparable to others.

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The staff there are knowledgeable and extremely helpful in choosing what type of bed is best for you. I've need a few things over the past couple years and they always know exactly how to help.

4
★★★★☆

The staff there are knowledgeable and extremely helpful in choosing what type of bed is best for you. I've need a few things over the past couple years and they always know exactly how to help.

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