H 2 Only Cleaners Inc

★★★★☆
  • 101 Keybridge Dr

    Morrisville, NC 27560

    Map & Directions
  • 919-677-9388

About H 2 Only Cleaners Inc

Personal Services

Personal Services
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I have been using H2Only for years. I have NEVER had any experiences like what has been described below. The staff is great and the management has ALWAYS bent over backwards to make sure I was happy. I have dealt with both the manager and

3
★★★★★

I have been using H2Only for years. I have NEVER had any experiences like what has been described below. The staff is great and the management has ALWAYS bent over backwards to make sure I was happy. I have dealt with both the manager and

.

I have been going to the cleaner for 2 years now and not once have I had one issue with them. The workers at the Southern Village store are always friendly and curtious as well is the owner and plant manager. I will keep going to this

3
★★★★★

I have been going to the cleaner for 2 years now and not once have I had one issue with them. The workers at the Southern Village store are always friendly and curtious as well is the owner and plant manager. I will keep going to this

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Their rating should actually be lower. One of the 'tips' listed on this page is posted by a 'ktomko' - the owner of this establishment, who is extremely rude and unprofessional, is named Karen Tomko. So she spammed the reviews in her

3
★★★★★

Their rating should actually be lower. One of the 'tips' listed on this page is posted by a 'ktomko' - the owner of this establishment, who is extremely rude and unprofessional, is named Karen Tomko. So she spammed the reviews in her

.

I wish I'd checked this website before entrusting my imported reversible silk jacket to this company -- because silk garments appear to be their "Achilles Heel." They RUIN them! \r
\r
The first cleaning attempt on this jacket resulted in

3
★★★★★

I wish I'd checked this website before entrusting my imported reversible silk jacket to this company -- because silk garments appear to be their "Achilles Heel." They RUIN them! \r
\r
The first cleaning attempt on this jacket resulted in

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After being recommended that this Cleaner was the best in the area, I took my most expensive silk shirt to them. What a MISTAKE! It was a creme colored Tommy Bahama heavy silk. It came back schrunk by a size and a half with red and blue stains. Just as one of the previous reviews stated, I had a horrible confrontation with the owner, Bill, who tried to tell me nothing was wrong with the shirt. This cleaner charges more by far than any other cleaner in the area for their services but treat you like a second class citizen when something goes wrong. His co-owner wife is no different. They ruined my favorite shirt and not only refused to even say sorry, they wanted to blame me for their mistake. DO NOT give these losers your business!!!

0
★☆☆☆☆

After being recommended that this Cleaner was the best in the area, I took my most expensive silk shirt to them. What a MISTAKE! It was a creme colored Tommy Bahama heavy silk. It came back schrunk by a size and a half with red and blue stains. Just as one of the previous reviews stated, I had a horrible confrontation with the owner, Bill, who tried to tell me nothing was wrong with the shirt. This cleaner charges more by far than any other cleaner in the area for their services but treat you like a second class citizen when something goes wrong. His co-owner wife is no different. They ruined my favorite shirt and not only refused to even say sorry, they wanted to blame me for their mistake. DO NOT give these losers your business!!!

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After years of using traditional dry cleaners, I decided to try the enviromentally-friendly wet cleaning. I wish I had made his decision earlier! My clothes always come back fresh, and look great. When I had small issue with stain on my dress shirt, Karen and her staff saw to it that it was handled in quick fashion. I got my shirt back the next day, and it looked great. Since then I have made H2Only my only stop when I need something cleaned. I have had my comforter, my blankets and even my daughters stuffed Snoopy doll cleaned there. I have never had any issues with the staff or the quality of their work. I've recently signed up for their free pick-up service and I suggest that if you are looking for a quality cleaners, you should do the same!!!!

2
★★★★★

After years of using traditional dry cleaners, I decided to try the enviromentally-friendly wet cleaning. I wish I had made his decision earlier! My clothes always come back fresh, and look great. When I had small issue with stain on my dress shirt, Karen and her staff saw to it that it was handled in quick fashion. I got my shirt back the next day, and it looked great. Since then I have made H2Only my only stop when I need something cleaned. I have had my comforter, my blankets and even my daughters stuffed Snoopy doll cleaned there. I have never had any issues with the staff or the quality of their work. I've recently signed up for their free pick-up service and I suggest that if you are looking for a quality cleaners, you should do the same!!!!

Pros: superior work, friendly staff

Cons: could not find any

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Prompt service as promised. Some tough stains on my jacket were no more after I got it back. I had to get it cleaned urgently, so I did not compare prices with other stores in the area, no clue how it fares price-wise.

4
★★★★☆

Prompt service as promised. Some tough stains on my jacket were no more after I got it back. I had to get it cleaned urgently, so I did not compare prices with other stores in the area, no clue how it fares price-wise.

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Please do not confuse H2O cleaners with DRY CLEANING.
Unfortunately not all garments can be cleaned with water even though they are pushing the idea hard. Many knits, wools, and spandex will SHRINK!
If your care label says to dry clean,then take it to a dry cleaner. If not, you are on your own if something goes wrong. The Federal Trade Commission requires all manufacturers to have a recommended cleaning method on the garments and if something goes wrong even when the cleaner/customer follows the care label, then you are able to take it back to the retailer. If the label says to dry clean and you wash it with water or take it to H2O, then you are up the creek without a paddle if your garment shrinks or loses color.

Dear Porche, will you pay for my garment if it shrinks or loses color if I take it to an H2Only? It is my understanding that I have no recourse if I wash something that says "dry clean only". I am happy that there is an alternative, but not at the expense of my expensive garments. I hope you do not take my question defensively. i just want to be sure what my rights as a consumer is if and when something happens a the cleaner.

1
★★☆☆☆

Please do not confuse H2O cleaners with DRY CLEANING.
Unfortunately not all garments can be cleaned with water even though they are pushing the idea hard. Many knits, wools, and spandex will SHRINK!
If your care label says to dry clean,then take it to a dry cleaner. If not, you are on your own if something goes wrong. The Federal Trade Commission requires all manufacturers to have a recommended cleaning method on the garments and if something goes wrong even when the cleaner/customer follows the care label, then you are able to take it back to the retailer. If the label says to dry clean and you wash it with water or take it to H2O, then you are up the creek without a paddle if your garment shrinks or loses color.

Dear Porche, will you pay for my garment if it shrinks or loses color if I take it to an H2Only? It is my understanding that I have no recourse if I wash something that says "dry clean only". I am happy that there is an alternative, but not at the expense of my expensive garments. I hope you do not take my question defensively. i just want to be sure what my rights as a consumer is if and when something happens a the cleaner.

Pros: good idea

Cons: cannot clean everything

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My wife and I really wanted to be wowed by their environmentally safe dry cleaning process. They did a fine job with the dry cleaning and removing stains. The finish quality was top notch and we even got a tour from the owners. Our beef was the front counter service. Sometimes you could be in there for over 5 minutes before some noticed you were in the place. Plus their manager's absolute lack of skill with customers and his staff made doing business with them a PITA.

Well, if you were put off by the manager at H2Only Cleaners, Good News--They FINALLY got rid of him. The owners are back full time and doing it right. I've posted before about this business' issues, but don't see it here. No matter, I'm now a happy H2Only Cleaners customer again.

2
★★★★★

My wife and I really wanted to be wowed by their environmentally safe dry cleaning process. They did a fine job with the dry cleaning and removing stains. The finish quality was top notch and we even got a tour from the owners. Our beef was the front counter service. Sometimes you could be in there for over 5 minutes before some noticed you were in the place. Plus their manager's absolute lack of skill with customers and his staff made doing business with them a PITA.

Well, if you were put off by the manager at H2Only Cleaners, Good News--They FINALLY got rid of him. The owners are back full time and doing it right. I've posted before about this business' issues, but don't see it here. No matter, I'm now a happy H2Only Cleaners customer again.

Pros: environmentally safe and pleasant to work with again

Cons: none

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I took my light colored silk jacket to this cleaners, which claimed they could use water on silk. When I went to pick it up, there were dark lines all over the jacket. The manager said they were from pressing and would fix it. The second time I went to pick the jacket up, they couldn't find it. I had to return the next day and the jacket still had dark lines on it. This time the manager admitted it was from the washing process - that the dye came out in the water and settled back in on the jacket. He said they needed to soak it further.

When I went to get the jacket the last time - after two weeks, it felt like cardboard and there were still lines on it, only fainter. I said I would take the jacket to another cleaners - I did not ask for any money for the ruined jacket. The owner, Bill, came out and started yelling at me that the jacket was "filthy" when I brought it in. I told him to just give me my jacket and he said "no, we are going to look at it". I had already looked at it and did not need to be further insulted, so I insisted that he give me my jacket back! He ripped the plastic covering off the jacket and shoved it at me.

Summary: I had to go back 5 times and in the end the jacket is ruined and I had to suffer being insulted and intimidated by the owner, even though the manager had earlier admitted that their washing process had caused the dark lines. Avoid this place at all costs.

0
★☆☆☆☆

I took my light colored silk jacket to this cleaners, which claimed they could use water on silk. When I went to pick it up, there were dark lines all over the jacket. The manager said they were from pressing and would fix it. The second time I went to pick the jacket up, they couldn't find it. I had to return the next day and the jacket still had dark lines on it. This time the manager admitted it was from the washing process - that the dye came out in the water and settled back in on the jacket. He said they needed to soak it further.

When I went to get the jacket the last time - after two weeks, it felt like cardboard and there were still lines on it, only fainter. I said I would take the jacket to another cleaners - I did not ask for any money for the ruined jacket. The owner, Bill, came out and started yelling at me that the jacket was "filthy" when I brought it in. I told him to just give me my jacket and he said "no, we are going to look at it". I had already looked at it and did not need to be further insulted, so I insisted that he give me my jacket back! He ripped the plastic covering off the jacket and shoved it at me.

Summary: I had to go back 5 times and in the end the jacket is ruined and I had to suffer being insulted and intimidated by the owner, even though the manager had earlier admitted that their washing process had caused the dark lines. Avoid this place at all costs.

Cons: Ruined my silk jacket by washing it, then tried to intimidate me when I said it didn't look good.

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H2Only Cleaners is by far the best cleaner I have ever used for my clothing. The owners have a hand in the day to day operation of their business and go the extra mile to provide outstanding customer service and satisfaction. Their pick up and delivery service is always on time. My clothes always come back in perfect condition without missing or broken buttons. Their use of all water based chemicals seems to extend the life of my clothes as well as help our environment. I highly recommend this cleaners to anyone looking for quality and service at an extremely reasonable price.

2
★★★★★

H2Only Cleaners is by far the best cleaner I have ever used for my clothing. The owners have a hand in the day to day operation of their business and go the extra mile to provide outstanding customer service and satisfaction. Their pick up and delivery service is always on time. My clothes always come back in perfect condition without missing or broken buttons. Their use of all water based chemicals seems to extend the life of my clothes as well as help our environment. I highly recommend this cleaners to anyone looking for quality and service at an extremely reasonable price.

Pros: Pick up & delivery, excellent price, outstanding quality and service

Cons: none

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It has been more than three weeks and they still do not have my clothing ready! My suggestion, steer clear.

0
★☆☆☆☆

It has been more than three weeks and they still do not have my clothing ready! My suggestion, steer clear.

Pros: Environmentally Friendly

Cons: Slow

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WILL DEFINITLY RETURN!!! EMPLOYEES VERY GRACIOUS AND THE CLEANING DIDN'T SMELL LIKE "CLEANING". IT WAS GREAT & I WOULD SEND MY FRIENDS AND FAMILY ANYTIME!! IT MAY COST A LITTLE MORE BUT IT'S DEFINITLY ALOT BETTER FOR THE ENVIRONMENT AND FOR THE CLOTHES AS WELL. THANKS H2ONLY!!!!

2
★★★★★

WILL DEFINITLY RETURN!!! EMPLOYEES VERY GRACIOUS AND THE CLEANING DIDN'T SMELL LIKE "CLEANING". IT WAS GREAT & I WOULD SEND MY FRIENDS AND FAMILY ANYTIME!! IT MAY COST A LITTLE MORE BUT IT'S DEFINITLY ALOT BETTER FOR THE ENVIRONMENT AND FOR THE CLOTHES AS WELL. THANKS H2ONLY!!!!

Pros: NOT STINKY

Cons: COULDN'T FIND ONE

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Best Cleaners we've ever used! The people are friendly and there was no chemical odor on my clothes!

2
★★★★★

Best Cleaners we've ever used! The people are friendly and there was no chemical odor on my clothes!

 

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