Camping World of Raleigh

★★☆☆☆
Since 1966, Camping World has proudly offered specialized products and accessories, expert advice and professional service to recreational vehicle owners and campers. We've grown from a single store in Bowling Green, Kentucky to the nation's largest retailer of RVs, RV accessories, and RV-related services. With over 130 SuperCenters nationwide, a full-service call center and comprehensive website featuring thousands of quality products for RVs, camping, towing and outdoor living, Camping World is the premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale; service centers with over 1,900 bays and over 1,600 technicians on staff; over 100 collision centers; RV Spa detail and refurbishment centers; technical advice from knowledgeable experts, and hard-to-find parts. Camping World offers exclusive benefits and discounts to members of the Good Sam Club, the world's largest RV membership organization with 1.8 million members. Those include emergency road service, specialized RV insurance, extended vehicle warranties, RV loans and more. The Good Sam Club also offers a discount on nightly fees at a nationwide network of over 2,100 Good Sam RV Parks and Campgrounds, fuel discounts at Pilot Flying J locations, and many more valuable benefits. As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Visit CampingWorld.com and tell us how we can improve your experience with us and make RVing, camping and enjoying the outdoors even more fun, affordable and worry-free for your family.
  • 2300 US Hwy 70 East

    Garner, NC 27529

    Map & Directions
  • 844-467-9647

Automotive

Automotive
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Carried my camper in for service 2 simple fixes got my camper back had alot of damages and no one told me took it back again before I knew of any of the damages and on the second service they really damaged my camper and to this day it isn't fixed.

1
★☆☆☆☆

Carried my camper in for service 2 simple fixes got my camper back had alot of damages and no one told me took it back again before I knew of any of the damages and on the second service they really damaged my camper and to this day it isn't fixed.

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We recently made a new travel trailer purchase from Camping World in Garner. From the salesman to the finance officer to the service department to the manager, everyone went out of their way to make it a pleasant, pain-free experience. The entire staff was friendly and professional, and I would gladly buy from them again, and recommend them to friends and relatives.
Unfortunately, Camping World has inherited the ratings from Hawley's Camping Center, even though Camping World recently bought them out. I would suggest forgetting any ratings prior to April 2012, and consider the new business on its own merits. I don't think you'll be diappointed.

5
★★★★★

We recently made a new travel trailer purchase from Camping World in Garner. From the salesman to the finance officer to the service department to the manager, everyone went out of their way to make it a pleasant, pain-free experience. The entire staff was friendly and professional, and I would gladly buy from them again, and recommend them to friends and relatives.
Unfortunately, Camping World has inherited the ratings from Hawley's Camping Center, even though Camping World recently bought them out. I would suggest forgetting any ratings prior to April 2012, and consider the new business on its own merits. I don't think you'll be diappointed.

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Fantastic! These guys helped understand a ten year old RV that is necessary to follow me as I walk across the country to help the homeless.
They were knowledgable, freindly and generous to our cause.

2
★★★★★

Fantastic! These guys helped understand a ten year old RV that is necessary to follow me as I walk across the country to help the homeless.
They were knowledgable, freindly and generous to our cause.

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I bought a new Northtrail 21fbs at Hawley's in Hope Mills in July of 2009. I was very satisfied with the price and the way we were treated. The RV developed an electrical problem after 11 months of ownership so I tried to get a replacement part from Hawley's. I gave up after making numerous phone calls to both the service and the warranty departments. Not a single person would return my call. After checking the Heartland Website. I called Sonny's Camping Center in Duncan, SC. They were very nice and helpful and quickly replaced the part.

0
★☆☆☆☆

I bought a new Northtrail 21fbs at Hawley's in Hope Mills in July of 2009. I was very satisfied with the price and the way we were treated. The RV developed an electrical problem after 11 months of ownership so I tried to get a replacement part from Hawley's. I gave up after making numerous phone calls to both the service and the warranty departments. Not a single person would return my call. After checking the Heartland Website. I called Sonny's Camping Center in Duncan, SC. They were very nice and helpful and quickly replaced the part.

Pros: Helpful salesperson at time of purchase.

Cons: Horrible Service, Horrible Communication after the sale.

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I took my motorhome in for an estimate to repair the roof where a tree fell on it. The rude guy in the shop complained about not being able to go home early because I was there for an estimate. The place was very unfriendly and contentious. After a week and no estimate, I called the rude *"*^*#** and he was even more ruder if you can beleive that!
A complaint call to David Hawley in Fayetteville was never responded to which verifies my theory that rude and unprofessional customer service usually starts at the top! I took it to Camping World in Greensboro, NC ...received excellent professional customer service and they get to do the $13K repair job. My advice. if you desire good customer service....stay as far away from Hawleys as you can!

0
★☆☆☆☆

I took my motorhome in for an estimate to repair the roof where a tree fell on it. The rude guy in the shop complained about not being able to go home early because I was there for an estimate. The place was very unfriendly and contentious. After a week and no estimate, I called the rude *"*^*#** and he was even more ruder if you can beleive that!
A complaint call to David Hawley in Fayetteville was never responded to which verifies my theory that rude and unprofessional customer service usually starts at the top! I took it to Camping World in Greensboro, NC ...received excellent professional customer service and they get to do the $13K repair job. My advice. if you desire good customer service....stay as far away from Hawleys as you can!

Pros: NONE

Cons: Terrible Customer service

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I have used Hawley's multiple times for questions concerning our Travel Trailer. When we had our popup, the service dept was wonderful. They went out of their way to help me fix a broken cable, emailing me directions and giving lots of advice. We didn't even buy our popup from them. Everytime we have needed anything, they have been super nice, realizing that we didnt buy either trailer from them. They just didnt have what we were looking for at the time. We drive an hour one way to do business with them. We have been very pleased.

2
★★★★★

I have used Hawley's multiple times for questions concerning our Travel Trailer. When we had our popup, the service dept was wonderful. They went out of their way to help me fix a broken cable, emailing me directions and giving lots of advice. We didn't even buy our popup from them. Everytime we have needed anything, they have been super nice, realizing that we didnt buy either trailer from them. They just didnt have what we were looking for at the time. We drive an hour one way to do business with them. We have been very pleased.

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May 18 2008 - I arrived around 1230 - there were no salespeople - sales manager was availalbe, but rude. Very contentious atmosphere. Go elsewhere.

0
★☆☆☆☆

May 18 2008 - I arrived around 1230 - there were no salespeople - sales manager was availalbe, but rude. Very contentious atmosphere. Go elsewhere.

Pros: Large Selection

Cons: Poorly trained staff

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I PURCHASED A 2000 JAYCO IN APRIL 2006,I WAS TOLD THAT EVERYTHING WAS FINE ON IT UNTIL I USED IT THE FIRST TIME,HAD TO CARRY IT BACK FOR THEM TO WORK ON THE AC.IT WORKED ONE TIME AND QUIT AGAIN.THEY REPLACED PARTS AND NOW MY AC AND MY FURNACE ARE BROKE.I WOULD NOT REFER ANY OF MY FREINDS OR FAMILY TO THEM.WORST SERVICE ANYWHERE

0
★☆☆☆☆

I PURCHASED A 2000 JAYCO IN APRIL 2006,I WAS TOLD THAT EVERYTHING WAS FINE ON IT UNTIL I USED IT THE FIRST TIME,HAD TO CARRY IT BACK FOR THEM TO WORK ON THE AC.IT WORKED ONE TIME AND QUIT AGAIN.THEY REPLACED PARTS AND NOW MY AC AND MY FURNACE ARE BROKE.I WOULD NOT REFER ANY OF MY FREINDS OR FAMILY TO THEM.WORST SERVICE ANYWHERE

Pros: NONE

Cons: NOT TRUSTWORTHY

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I contacted them concerning cheap pop-up campers, and possibly a used travel trailer in need of repair. Finally after two weeks of me leaving messages I got a call back that a unit was in repair and would be available soon. A month later no calls but a unit I was seeking shows up on their website. I called back to inquire and the unit was already sold. When it comes to customer service these guys are sorry.

0
★☆☆☆☆

I contacted them concerning cheap pop-up campers, and possibly a used travel trailer in need of repair. Finally after two weeks of me leaving messages I got a call back that a unit was in repair and would be available soon. A month later no calls but a unit I was seeking shows up on their website. I called back to inquire and the unit was already sold. When it comes to customer service these guys are sorry.

Cons: sold out from under , no follow up

Message from Camping World of Raleigh

As the nation's largest retailer of RV supplies, accessories, services and new and used RVs, Camping World is committed to making your total RV experience better. We want to make camping more affordable for every family, on any budget. Working with our industry suppliers and partners to add more value to your camping dollar.

More about Camping World of Raleigh

Camping World Inc. is America's largest direct marketer and specialty retailer of RV and outdoor camping accessories and services. Over 8,000 quality products are available through nationwide SuperCenters, a well-established catalog call center and an award-winning website. The company has grown from a single store in Bowling Green, Kentucky in the mid-1960s to more than 75 SuperCenters nationwide today, offering more than 500 service bays equipped to repair and maintain all types of RVs.

 

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