Mount Holly Farm Supply

★★★★☆
  • 1120 S Main St

    Mount Holly, NC 28120

    Map & Directions
  • 704-827-4431

Home & Garden

Home & Garden
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4.2 5
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This is the worst customer service I've ever seen. They had my lawn mower for a month with instructions to inspect it THEN CALL ME to tell me what was wrong with it and if it was under warranty before fixing it. To my disbelief, they fixed it anyway without calling me and then tried to charge me for it. This is bad enough, but they proceeded to get into an argument with me while I was in the store. EVERY SINGLE EMPLOYEE I spoke to was incredibly rude and condescending. The manager laughed in my face when I told him that I intended to fix it after they inspected it. I was floored by their lack of simple human decency.

1
★☆☆☆☆

This is the worst customer service I've ever seen. They had my lawn mower for a month with instructions to inspect it THEN CALL ME to tell me what was wrong with it and if it was under warranty before fixing it. To my disbelief, they fixed it anyway without calling me and then tried to charge me for it. This is bad enough, but they proceeded to get into an argument with me while I was in the store. EVERY SINGLE EMPLOYEE I spoke to was incredibly rude and condescending. The manager laughed in my face when I told him that I intended to fix it after they inspected it. I was floored by their lack of simple human decency.

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I recently purchased a clutch for my bobcat mower. It lasted 3 cuts before it broke . They would not warrenty the part . They said it was not installed correctly when it worked just fine at the begining. They said there should have been a

3
★★★★★

I recently purchased a clutch for my bobcat mower. It lasted 3 cuts before it broke . They would not warrenty the part . They said it was not installed correctly when it worked just fine at the begining. They said there should have been a

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As always, the customer service was phenomenal. These fellas care about people that stop by to do business. First class.

5
★★★★★

As always, the customer service was phenomenal. These fellas care about people that stop by to do business. First class.

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Places like Mt. Holly Farm Supply are far and few between. They sell a little of everything, including lawn mowers, yard equipment, plumbing supplies, and various animal foods. One of the best things about MHFS is the service. Where in the world can you walk in the door, tell the clerk what you want, pay for it and by the time you get to your car, another clerk is there waiting to load your purchase? Mt. Holly Farm Supply, that's where! Their prices are a tad higher than the chain stores, but their service is worth the extra pennies. If you've never stopped by, maybe you should. It's a great example of what customer service should be.

4
★★★★☆

Places like Mt. Holly Farm Supply are far and few between. They sell a little of everything, including lawn mowers, yard equipment, plumbing supplies, and various animal foods. One of the best things about MHFS is the service. Where in the world can you walk in the door, tell the clerk what you want, pay for it and by the time you get to your car, another clerk is there waiting to load your purchase? Mt. Holly Farm Supply, that's where! Their prices are a tad higher than the chain stores, but their service is worth the extra pennies. If you've never stopped by, maybe you should. It's a great example of what customer service should be.

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this is a great place to buy any kind of gardening, lawn, etc. items that you may need! They have wonderful customer service and will assist customers in any way.

5
★★★★★

this is a great place to buy any kind of gardening, lawn, etc. items that you may need! They have wonderful customer service and will assist customers in any way.

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