K W Auto & Truck Services Inc

★★★☆☆
  • 641 N O'Neil St

    Clayton, NC 27520

    Map & Directions
  • 919-359-8900

Automotive

Automotive
More choices in Clayton:
Resultset_next

Herndon Tire Co

810 S Eufaula Ave Eufaula, AL

Resultset_next

Tires & More

140 Main St Georgetown, CA

3.2 5
Hi! Sign in to let us know how K W Auto & Truck Services Inc was?
Write a Review
.

Went here today to get my car inspected because I received a coupon from them in the mail for $10 off a state inspection. So, even though it was a little further and kind of out of my way, I thought I'd give them a try. Inspection's done, I go to pay and give them the coupon & they say they won't accept it because I didn't give it to them before the inspection! The coupon does not say anything about presenting ahead of time, but the man said that once they put the total in the computer, they can't change it. Now at this point they could have done anything to remedy the situation- let me pay the total then give me a refund, offer a coupon for an oil change, anything. Instead, he points to a small sign high up on the wall, mixed in with a dozen other signs, about coupons and asked if it would help if he moved it down a little (apparently this is not the first time they've had this happen). Of course the only time you go to the desk is to check in, which is when they're asking you a bunch of questions & you're answering- then you move out of the way & go to the waiting area- you don't stand there examining all the signs they have behind the desk getting in everyone's way. I heard the guy tell someone they're using those coupons as a way to get people in- I bet! As a way to get people in to rip them off! Looking now I see bad reviews on other websites- wish I had read those first! Nice way to treat customers a week before Christmas. Will not be going back there and recommending others stay away as well.

1
★☆☆☆☆

Went here today to get my car inspected because I received a coupon from them in the mail for $10 off a state inspection. So, even though it was a little further and kind of out of my way, I thought I'd give them a try. Inspection's done, I go to pay and give them the coupon & they say they won't accept it because I didn't give it to them before the inspection! The coupon does not say anything about presenting ahead of time, but the man said that once they put the total in the computer, they can't change it. Now at this point they could have done anything to remedy the situation- let me pay the total then give me a refund, offer a coupon for an oil change, anything. Instead, he points to a small sign high up on the wall, mixed in with a dozen other signs, about coupons and asked if it would help if he moved it down a little (apparently this is not the first time they've had this happen). Of course the only time you go to the desk is to check in, which is when they're asking you a bunch of questions & you're answering- then you move out of the way & go to the waiting area- you don't stand there examining all the signs they have behind the desk getting in everyone's way. I heard the guy tell someone they're using those coupons as a way to get people in- I bet! As a way to get people in to rip them off! Looking now I see bad reviews on other websites- wish I had read those first! Nice way to treat customers a week before Christmas. Will not be going back there and recommending others stay away as well.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Went here today to get my car inspected because I received a coupon from them in the mail for $10 off a state inspection. So, even though it was a little further and kind of out of my way, I thought I'd give them a try. Inspection's done,

3
★★★★★

Went here today to get my car inspected because I received a coupon from them in the mail for $10 off a state inspection. So, even though it was a little further and kind of out of my way, I thought I'd give them a try. Inspection's done,

.

If I could have chosen less than one star, I would have certainly done it. I took my car to KW's to get the oil changed and inspect following a pruchase. He did none of the labor that he charged me for, charged me $200 for a part that I replaced later for $25, and didn't replace the oil after he took it out. The car's timing belt broke the next day, and he never took responsibility. Lawsuit is in the works. I've know others who have had similar experiences.

1
★☆☆☆☆

If I could have chosen less than one star, I would have certainly done it. I took my car to KW's to get the oil changed and inspect following a pruchase. He did none of the labor that he charged me for, charged me $200 for a part that I replaced later for $25, and didn't replace the oil after he took it out. The car's timing belt broke the next day, and he never took responsibility. Lawsuit is in the works. I've know others who have had similar experiences.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have been going to KW for inspections and minor work for a few years now. We always make an appointment and we're able to get right in and out. My husband does a lot of his own work on cars, and he is always happy with KW's level of service.

4
★★★★☆

We have been going to KW for inspections and minor work for a few years now. We always make an appointment and we're able to get right in and out. My husband does a lot of his own work on cars, and he is always happy with KW's level of service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've been taking my van to KW's auto for a couple of years now. The service is professional and well done. When I found a better price elsewhere on new tires, KW's matched the price for me. The only complaint (and the reason they didn't get 5 stars) is that it takes a long time for them to do the repairs.

4
★★★★☆

I've been taking my van to KW's auto for a couple of years now. The service is professional and well done. When I found a better price elsewhere on new tires, KW's matched the price for me. The only complaint (and the reason they didn't get 5 stars) is that it takes a long time for them to do the repairs.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used K W Auto & Truck Services Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review