Cape Fear Animal Hospital

★★★☆☆
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35.0765 -78.9346
Map and Directions to Cape Fear Animal Hospital

910-644-0951

3309 Bragg Blvd

Fayetteville, NC

28303

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3.4 5
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Reviews 1 - 5 of 5.
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Poor customer service and attitudes at this animal hospital. We have used this facility for the last few years, but after our last two experiences we will not be returning. Our last two experiences were with Dr. Sarah Morgan, and her misdiagnosis of our dog's snake bite last summer, and her discourteous treatment of my husband when he dropped off our new kitten for treatment yesterday has lost our continued business with this clinic. When I arrived yesterday afternoon with my husband to address the situation, she did not take the time to come out and speak with me, and after I left to pick up my son from daycare, she cornered my husband in the exam room and had the discourtesy to ask him "so what's wrong with your wife?" And then proceeded to berate him for addressing our concerns with her poor customer service to the front office staff in front of other customers. Arrogant, unprofessional, and rude!

1
★☆☆☆☆

Poor customer service and attitudes at this animal hospital. We have used this facility for the last few years, but after our last two experiences we will not be returning. Our last two experiences were with Dr. Sarah Morgan, and her misdiagnosis of our dog's snake bite last summer, and her discourteous treatment of my husband when he dropped off our new kitten for treatment yesterday has lost our continued business with this clinic. When I arrived yesterday afternoon with my husband to address the situation, she did not take the time to come out and speak with me, and after I left to pick up my son from daycare, she cornered my husband in the exam room and had the discourtesy to ask him "so what's wrong with your wife?" And then proceeded to berate him for addressing our concerns with her poor customer service to the front office staff in front of other customers. Arrogant, unprofessional, and rude!

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i love the cape fear animal hospital. after bad experiences at other vets i went there and my furrbabys love going there where everywhere else i had to drag them in. there service is fast, VERY good, there friendly and even let me, as a worried doggy mommy, take my babys in the back to get the weight taken. also i never had any problems when i called 10 times a day to check up on my puppys when they had any surgery. always friendly. thank you for taking care of my babys

5
★★★★★

i love the cape fear animal hospital. after bad experiences at other vets i went there and my furrbabys love going there where everywhere else i had to drag them in. there service is fast, VERY good, there friendly and even let me, as a worried doggy mommy, take my babys in the back to get the weight taken. also i never had any problems when i called 10 times a day to check up on my puppys when they had any surgery. always friendly. thank you for taking care of my babys

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They will fit you in when it most matters and take care of your furbabies with urgency respect and diligence. Dr. Krepp is my all time fav Dr there- he even takes care of rabbits... and has saved several of our cats from 9-life-mishaps:)

5
★★★★★

They will fit you in when it most matters and take care of your furbabies with urgency respect and diligence. Dr. Krepp is my all time fav Dr there- he even takes care of rabbits... and has saved several of our cats from 9-life-mishaps:)

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When my little dog had an emergency and her regular vet was unavailable, we visited this office. I was very nervous trusting her to someone I didn't know, but they were great and took wonderful care of her.

5
★★★★★

When my little dog had an emergency and her regular vet was unavailable, we visited this office. I was very nervous trusting her to someone I didn't know, but they were great and took wonderful care of her.

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Latest reviews from Citysearch.

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they would not let me be with my dog of 15 years to put her to sleep, it was a very COLD Experiance.....I still regret not being with her in a very scary time.... :(

1
★☆☆☆☆

they would not let me be with my dog of 15 years to put her to sleep, it was a very COLD Experiance.....I still regret not being with her in a very scary time.... :(

Pros: Nice people...

Cons: not as worm as i would have liked......

Message from Cape Fear Animal Hospital

Located between downtown and Ft. Bragg, Cape Fear Animal Hospital is the longest continually operating small animal practice in Fayetteville. Originally constructed in 1950, it has undergone extensive enlargements and improvements in 1994, 1999 and 2007. Our practice is about people. We have loyal client families--some have been coming here for over thirty years, with second and third generations in some families. Both Dr. Krepp and Dr. Jonas have been voted "Best Veterinarian" by the Fayetteville Observer's Readers Choice Awards.

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