Sephora

★★★★☆
Try, test and play with all the best brands in beauty.
  • 4325 Glenwood Ave 2088

    Raleigh, NC 27612

    Map & Directions
  • 919-781-9622

4.2222 9
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I LOVE Sephora, but not the employees. You cannot call yourself a beauty consultant if you don't know the first thing about beauty. There is a large male who works there who wears foundation. First of all, his foundation is terrible.

3
★★★★★

I LOVE Sephora, but not the employees. You cannot call yourself a beauty consultant if you don't know the first thing about beauty. There is a large male who works there who wears foundation. First of all, his foundation is terrible.

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Sephora is a wonderful skincare, hair care, cosmetic, and makeup destination. It was started by Louis Vuitton in France and later expanded into the U.S. There are many brands to choose from in the store so there is bound to be a right product for you and your needs. Everything from sensitivity, pigmentation, dry/oily, etc.. they've got it all!! My favorite one to go to is the Crabtree Valley location. All of their employees are very informing of what contents are in the product and why it is the best one for you. All the prices range as all store products will, but im pleased to say that they will always find a way to help you out. Ive learned something new from their associates everytime ive gone in. Check it out! You'll love them!!

5
★★★★★

Sephora is a wonderful skincare, hair care, cosmetic, and makeup destination. It was started by Louis Vuitton in France and later expanded into the U.S. There are many brands to choose from in the store so there is bound to be a right product for you and your needs. Everything from sensitivity, pigmentation, dry/oily, etc.. they've got it all!! My favorite one to go to is the Crabtree Valley location. All of their employees are very informing of what contents are in the product and why it is the best one for you. All the prices range as all store products will, but im pleased to say that they will always find a way to help you out. Ive learned something new from their associates everytime ive gone in. Check it out! You'll love them!!

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First of all, whoever wrote this nonsense about rude people working at Sephora is horrible. The staff is amazing! A very popular store like that gets very crowded and the staff tries so hard to please everyone. They have various amounts of different brands and they give you samples nonstop. I spend a lot of money at that store and I'm there practically every week. They have fragrances from wall to wall and have lots of skincare and makeup products to choose from. The staff give me so many different samples to try. I LOVE LOVE LOVE THIS STORE!!!!

2
★★★★★

First of all, whoever wrote this nonsense about rude people working at Sephora is horrible. The staff is amazing! A very popular store like that gets very crowded and the staff tries so hard to please everyone. They have various amounts of different brands and they give you samples nonstop. I spend a lot of money at that store and I'm there practically every week. They have fragrances from wall to wall and have lots of skincare and makeup products to choose from. The staff give me so many different samples to try. I LOVE LOVE LOVE THIS STORE!!!!

Pros: the STAFF are very knowledgable, helpful, and professional.

Cons: none

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Please...if you go to Sephora, NEVER speak with anyone but Pat. Don't even call if you aren't sure she is there. The rest of the employees are terrible. I went in looking for help with oily skin, and was ignored for probably 15 minutes. I finally approached a male with dark hair, who was working in the store. He seemed irritated and bothered by the fact that he had been approached. I explained my issue. Before showing me any product, he asked what cosmetics I currently use. Some are cheap, some are expensive. When he heard the list, he literally walked away from me without saying anything. Pat finally found me wandering around in the back of the store, and helped me immensely. She listened, then described several products which she thought would be of use. She gave me samples to try, and told me to call or come in should I need further assistance. She is a retired aesthetician, by the way, and really knows her stuff. Today I decided to check in to see when Pat would be available for further consultation, as I have decided which products (from the samples) to purchase. The person answering the phone was VERY unprofessional, did not want to tell me when Pat was working, asked me what I wanted with her, would not give her own name...the entire staff, in my experience, save for Pat, is just HORRIBLE. There are tons of people who would make up for what I would spend in that store, and assuredly would spend more money in there than I could, but if you value your dollar AT ALL, please see Pat for any future needs at Sephora. DON'T WASTE YOUR TIME WITH ANYONE ELSE.

0
★☆☆☆☆

Please...if you go to Sephora, NEVER speak with anyone but Pat. Don't even call if you aren't sure she is there. The rest of the employees are terrible. I went in looking for help with oily skin, and was ignored for probably 15 minutes. I finally approached a male with dark hair, who was working in the store. He seemed irritated and bothered by the fact that he had been approached. I explained my issue. Before showing me any product, he asked what cosmetics I currently use. Some are cheap, some are expensive. When he heard the list, he literally walked away from me without saying anything. Pat finally found me wandering around in the back of the store, and helped me immensely. She listened, then described several products which she thought would be of use. She gave me samples to try, and told me to call or come in should I need further assistance. She is a retired aesthetician, by the way, and really knows her stuff. Today I decided to check in to see when Pat would be available for further consultation, as I have decided which products (from the samples) to purchase. The person answering the phone was VERY unprofessional, did not want to tell me when Pat was working, asked me what I wanted with her, would not give her own name...the entire staff, in my experience, save for Pat, is just HORRIBLE. There are tons of people who would make up for what I would spend in that store, and assuredly would spend more money in there than I could, but if you value your dollar AT ALL, please see Pat for any future needs at Sephora. DON'T WASTE YOUR TIME WITH ANYONE ELSE.

Pros: Pat is great. Very professional, knowledgable and helpful.

Cons: ***EXCEPT FOR PAT***...horrible horrible cust service

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My friend told me about this great store and how their products could really help my skin. The first time I went into the Crabtree Store during the week in the evening, I did not have a great customer service experience. The store is great and they have a lot great products, but trying to tolerate those rude and snobby people has ruined my whole experience. They couldn't tell me what type of products I should use for my skin and it was like I was interupting them when all I needed was some guidence in choosing the right skincare products for me.
I went back a second time during the weekend and had better luck with a woman named Pat that actually knew what she was talking about she helped me. I tried a sample of the DDF products and I saw results within a week. I was interested in buying the bottles, but I wanted to make sure I didn't need anything else.
I went back in a third time and Pat wasn't available and it went back to terrible service and I still haven't purchased the necessary products. I am going to try the Sephora at South Point Mall in Durham to see if I have better luck because I can not take their rudeness any longer especially if I am going to spend a lot of money in their store.

1
★★☆☆☆

My friend told me about this great store and how their products could really help my skin. The first time I went into the Crabtree Store during the week in the evening, I did not have a great customer service experience. The store is great and they have a lot great products, but trying to tolerate those rude and snobby people has ruined my whole experience. They couldn't tell me what type of products I should use for my skin and it was like I was interupting them when all I needed was some guidence in choosing the right skincare products for me.
I went back a second time during the weekend and had better luck with a woman named Pat that actually knew what she was talking about she helped me. I tried a sample of the DDF products and I saw results within a week. I was interested in buying the bottles, but I wanted to make sure I didn't need anything else.
I went back in a third time and Pat wasn't available and it went back to terrible service and I still haven't purchased the necessary products. I am going to try the Sephora at South Point Mall in Durham to see if I have better luck because I can not take their rudeness any longer especially if I am going to spend a lot of money in their store.

Pros: THE PRODUCTS SHOW QUICK RESULTS, HAS JUST ABOUT EVERY BEAUTY PRODUCT YOU COULD THINK OF

Cons: CUSTOMER SERVICE EXPERIENCE WASN'T THE BEST, ALSO THEY'RE EXPENSIVE

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I take my daughter to Sephora everytime we go to the mall! She loves the selection of items (from straightners to perfume to nail polish) and they're at affordable prices! The items are extremely good quality! I haven't been disappointed yet.

5
★★★★★

I take my daughter to Sephora everytime we go to the mall! She loves the selection of items (from straightners to perfume to nail polish) and they're at affordable prices! The items are extremely good quality! I haven't been disappointed yet.

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0 out of 1 people found this review helpful.

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Sephora is a great beauty store. It isn't huge, but it's not small. It has everything from nail polish to perfume to hair straighteners. They have great products at good prices.

5
★★★★★

Sephora is a great beauty store. It isn't huge, but it's not small. It has everything from nail polish to perfume to hair straighteners. They have great products at good prices.

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0 out of 1 people found this review helpful.

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This location is smaller than ones you can find in a big city, but there is still a really big selection. If you've never been to a Sephora store before, you have to check it out. There are literally hundreds of brands to choose from. There are testers of every item, so you can try whatever you like--moisturizers, eyeshadow, everything. If you're nearby, check it out.

4
★★★★☆

This location is smaller than ones you can find in a big city, but there is still a really big selection. If you've never been to a Sephora store before, you have to check it out. There are literally hundreds of brands to choose from. There are testers of every item, so you can try whatever you like--moisturizers, eyeshadow, everything. If you're nearby, check it out.

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1 out of 1 people found this review helpful.

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I'm a true Sephora addict. The first few times I visited the store, I wandered around the aisles and let the colors/products/prices intimidate me ($15 for lip gloss?!)--but it didn't take long before I was sampling and sniffing and fearlessly buying beauty products that were just too cute to pass up. I guarantee you'll do the same. One additional note: If you buy a gift for someone, you can have it wrapped in some sassy red paper. The sales associate might toss in a few free perfume samples for you, too.

2
★★★★★

I'm a true Sephora addict. The first few times I visited the store, I wandered around the aisles and let the colors/products/prices intimidate me ($15 for lip gloss?!)--but it didn't take long before I was sampling and sniffing and fearlessly buying beauty products that were just too cute to pass up. I guarantee you'll do the same. One additional note: If you buy a gift for someone, you can have it wrapped in some sassy red paper. The sales associate might toss in a few free perfume samples for you, too.

Pros: Hard-to-find products

Cons: Expensive

 

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