Coulwood Tire & Auto Svc

★★☆☆☆
  • 8101 Bellhaven Blvd

    Charlotte, NC 28216

    Map & Directions
  • 704-393-9250

Automotive

Automotive
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I have visited this place a couple of times. I live in the area and I am very skeptical of mechanics due to being a single female. I try different tactics to test service mechanics before recruiting them for big jobs. This place is for simple things. Change tires, oil, inspection only!. If you go for more serious issues, you will get charged and the price will definitely not be worth the service. The people who are giving them good reviews on here have become friends with the people in the place and their opinion cannot be trusted. If you have not been accepted onto their list of "special customers" who they treat exceptionally well with service and all, you will not be satisfied here with more advanced issues with your car. They will make money off of you! They will treat you nice and smile, but do your research before paying them. Look around for other options if your car can go a few more days. This is an honest review of someone who has been there and like the people but has observed and studied very carefully this place. The good ratings on here have been posted by "friends". Notice they are posted right after bad reviews!

2
★★☆☆☆

I have visited this place a couple of times. I live in the area and I am very skeptical of mechanics due to being a single female. I try different tactics to test service mechanics before recruiting them for big jobs. This place is for simple things. Change tires, oil, inspection only!. If you go for more serious issues, you will get charged and the price will definitely not be worth the service. The people who are giving them good reviews on here have become friends with the people in the place and their opinion cannot be trusted. If you have not been accepted onto their list of "special customers" who they treat exceptionally well with service and all, you will not be satisfied here with more advanced issues with your car. They will make money off of you! They will treat you nice and smile, but do your research before paying them. Look around for other options if your car can go a few more days. This is an honest review of someone who has been there and like the people but has observed and studied very carefully this place. The good ratings on here have been posted by "friends". Notice they are posted right after bad reviews!

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My honda civic was overheating badly so I went to Coulwood Auto because it was the closest garage to my house. Was told that my head gasket was blown but they could fix it for $2000.00. I don't have that much money to spend so I went home very upset and wondering how I would manage to be able to get to work and keep my job.

I few days later I took my honda to another garage recommended by my father. Turns out all my car needed was a thermostat and a new radiator. My car was fixed for less than $200!!

Don't trust Coulwood, they were entirely dishonest and going to rip me off for more than $1800.00. I hate to think how many other people they have taken advantage of!

1
★☆☆☆☆

My honda civic was overheating badly so I went to Coulwood Auto because it was the closest garage to my house. Was told that my head gasket was blown but they could fix it for $2000.00. I don't have that much money to spend so I went home very upset and wondering how I would manage to be able to get to work and keep my job.

I few days later I took my honda to another garage recommended by my father. Turns out all my car needed was a thermostat and a new radiator. My car was fixed for less than $200!!

Don't trust Coulwood, they were entirely dishonest and going to rip me off for more than $1800.00. I hate to think how many other people they have taken advantage of!

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My family and I have been going to Coulwood Tire and Auto for close to 7 years now. Top notch place with great service, and competitive prices.

Definitely recommend

4
★★★★☆

My family and I have been going to Coulwood Tire and Auto for close to 7 years now. Top notch place with great service, and competitive prices.

Definitely recommend

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I would not recommend this place as your auto shop. My 1995 Honda Passport was having over heating issues so I took it to them because they're right up the road. Well they "fixed" it once and it over-heated the next day. Took it back to them, they told me they'd call me the next day and tell me what was wrong. Well I waited and waited for them to call, so I called them and got put on hold for 20 minutes. Finally got an answer and it got the passport back from them the next week. It overheated again the next day after they "fixed" it. Well i took it back to them again and told them it was leaking again and overheating. Well they told me they'd call me the next day, I gave them 3 days to call me before I called them and got put on hold for 30 minutes and had to call back again, got put on hold for 15 minutes, and finally got an answer. Well they told me they'd call me when it got finished. I waited a week and never got a call so I called and they hadn't even started it yet. Well I called 2 more times in two more weeks and got put on hold 20 minutes each time only to eventually be told that it had a freeze plug leaking and 1995 Honda Passports don't have freeze plugs ( the only model i know of that doesn't have freeze plugs). I then decided to pick up the vehicle and take it somewhere else to have it fixed. I got it fixed for a lot cheaper than what they were gonna charge me for what wasn't even wrong. I also found out that they had kinked up the hose to my motor when they by-passed the heater core, and may have caused me head gasket problems. I went to ask them if they'd be responsible for motor problems since they kinked the hose and I told them about the freeze plugs not existing in that model and all I got was an attitude and argument.

Needless to say I am NEVER going back to Coulwood Auto again. They are terrible workers, they have terrible customer service and they are inconsistent.

1
★☆☆☆☆

I would not recommend this place as your auto shop. My 1995 Honda Passport was having over heating issues so I took it to them because they're right up the road. Well they "fixed" it once and it over-heated the next day. Took it back to them, they told me they'd call me the next day and tell me what was wrong. Well I waited and waited for them to call, so I called them and got put on hold for 20 minutes. Finally got an answer and it got the passport back from them the next week. It overheated again the next day after they "fixed" it. Well i took it back to them again and told them it was leaking again and overheating. Well they told me they'd call me the next day, I gave them 3 days to call me before I called them and got put on hold for 30 minutes and had to call back again, got put on hold for 15 minutes, and finally got an answer. Well they told me they'd call me when it got finished. I waited a week and never got a call so I called and they hadn't even started it yet. Well I called 2 more times in two more weeks and got put on hold 20 minutes each time only to eventually be told that it had a freeze plug leaking and 1995 Honda Passports don't have freeze plugs ( the only model i know of that doesn't have freeze plugs). I then decided to pick up the vehicle and take it somewhere else to have it fixed. I got it fixed for a lot cheaper than what they were gonna charge me for what wasn't even wrong. I also found out that they had kinked up the hose to my motor when they by-passed the heater core, and may have caused me head gasket problems. I went to ask them if they'd be responsible for motor problems since they kinked the hose and I told them about the freeze plugs not existing in that model and all I got was an attitude and argument.

Needless to say I am NEVER going back to Coulwood Auto again. They are terrible workers, they have terrible customer service and they are inconsistent.

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The service was reliable and time was quick. The staff was very professional. It is a nice automotive shop that take pride in the work they do. They are very friendly.

4
★★★★☆

The service was reliable and time was quick. The staff was very professional. It is a nice automotive shop that take pride in the work they do. They are very friendly.

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