Jacky Jones Chrysler Dodge

★★★☆☆
  • 222 Nc 69

    Hayesville, NC 28904

    Map & Directions
  • 828-389-1958

2.6667 3
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this dealership is a small hometown dealership with very nice sales people and staff however do not go there expecting anything for your trade as they will definitely lowball you they want retail for theres wholesale for yours and no exceptions and they wont budge off the price i drove two hours to experience this please dont waste your time if you have a trade in you will not get a vehicle from these guys they had a deal worked up for me on a trade and i walked out they were 20000 above loan value because they would negotiate on the price of there vehicle which was priced way over kbb, edmunds, and nada so save yourself some time and dont deal with these guys if you have a trade they are truly a cash dealership only

2
★★☆☆☆

this dealership is a small hometown dealership with very nice sales people and staff however do not go there expecting anything for your trade as they will definitely lowball you they want retail for theres wholesale for yours and no exceptions and they wont budge off the price i drove two hours to experience this please dont waste your time if you have a trade in you will not get a vehicle from these guys they had a deal worked up for me on a trade and i walked out they were 20000 above loan value because they would negotiate on the price of there vehicle which was priced way over kbb, edmunds, and nada so save yourself some time and dont deal with these guys if you have a trade they are truly a cash dealership only

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Business Response:

justin ashe sales manager Unfortunately we cannot make everybody happy all the time. We take great pride in treating customers fair and right. You only hear 10% of the good and 100% of the bad. We have sold around 7000 retail vehicles since we opened in 1998, so a lot of people have thought that we treated them fair and honest. A lot of customers over the years have said that we gave them more money for their trade than other dealerships, so come see for yourself.
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I purchased a new Jeep Sahara from this dealer in Feb 09. It had an annoyiing air leak around the windshield area of the soft top. They wouldn't give up until they found and corrected it. I have found that they perfer you to make an appointment, since they don't have a 100 technicians. Anyhow, it works if you make the appointment. This dealership is a fine example of a true small town dealer who cares.
I've bought many, many vehicles from large and small dealers, these guys are in the top ten. Thanks. I would highly recommend dealing with these folks.

5
★★★★★

I purchased a new Jeep Sahara from this dealer in Feb 09. It had an annoyiing air leak around the windshield area of the soft top. They wouldn't give up until they found and corrected it. I have found that they perfer you to make an appointment, since they don't have a 100 technicians. Anyhow, it works if you make the appointment. This dealership is a fine example of a true small town dealer who cares.
I've bought many, many vehicles from large and small dealers, these guys are in the top ten. Thanks. I would highly recommend dealing with these folks.

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.

The most rude , unprofessional service department imagineable !Jacky Jones prefers not to assist customers that did not purchase a vehicle from them, the service writer said this to me when I went to pick up my vehicle after it being there 6 days & never worked on. 1st they did not even understand that the parts were not back ordered as they 1st told me, I found out the parts were available thru my own resources.As it turns out ,it's good that they never worked on it because they ordered parts that were not needed. They were fixing things that did not need fixing. The issue with my truck is finally being properly resolved by a truly 5 STAR DodgeChrysler Dealership!! Jacky Jones Dodge should be ashamed of their unprofessional , untrained staff. I rate them as a negative 1 Star dealership and the public should be aware. The Corporate Dodge Chrysler office is being made aware of their incompetence and unprofessional service ! Consumers BEWARE!

1
★☆☆☆☆

The most rude , unprofessional service department imagineable !Jacky Jones prefers not to assist customers that did not purchase a vehicle from them, the service writer said this to me when I went to pick up my vehicle after it being there 6 days & never worked on. 1st they did not even understand that the parts were not back ordered as they 1st told me, I found out the parts were available thru my own resources.As it turns out ,it's good that they never worked on it because they ordered parts that were not needed. They were fixing things that did not need fixing. The issue with my truck is finally being properly resolved by a truly 5 STAR DodgeChrysler Dealership!! Jacky Jones Dodge should be ashamed of their unprofessional , untrained staff. I rate them as a negative 1 Star dealership and the public should be aware. The Corporate Dodge Chrysler office is being made aware of their incompetence and unprofessional service ! Consumers BEWARE!

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Message from Jacky Jones Chrysler Dodge

We are a chrysler dodge jeep five star dealer. We want to earn you're business.

More about Jacky Jones Chrysler Dodge

We sell and service new and used Chrysler dodge and jeep products

 

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