Frame Masters & Awards

★★★★☆
  • 2060 Kildaire Farm Rd Crescent Commons Shopping Ctr.

    Cary, NC 27518

    Map & Directions
  • 919-233-6926

About Frame Masters & Awards

Hours
M-F 8am - 5pm

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It has been a while since I've used Frame Masters, but I used them extensively and exclusively when I did have a flurry of items I needed framed. I am in need of their services now and am preparing to go there. They have always been wonderful in suggesting mat colors, frame styles, etc. I go to folks like Frame Masters because I am not a professional with framing and they are. Oddly enough, I recently went to Frame Warehouse up the road just the other day with my project that needed framing. I walked out unimpressed. The person who waited on me immediately suggested their economy line of frames and, in my opinion, was not enthusiastic about wanting to suggest frame styles, colors. Kind of like - "well lady, what do you want" even after I said I was looking for suggestions. Granted half of the pictures I have can be placed in standard size frames, but the other half cannot and since they will be a grouping, I did want a similar or same frame style for each. I'm headed back to Frame Masters!

2
★★★★☆

It has been a while since I've used Frame Masters, but I used them extensively and exclusively when I did have a flurry of items I needed framed. I am in need of their services now and am preparing to go there. They have always been wonderful in suggesting mat colors, frame styles, etc. I go to folks like Frame Masters because I am not a professional with framing and they are. Oddly enough, I recently went to Frame Warehouse up the road just the other day with my project that needed framing. I walked out unimpressed. The person who waited on me immediately suggested their economy line of frames and, in my opinion, was not enthusiastic about wanting to suggest frame styles, colors. Kind of like - "well lady, what do you want" even after I said I was looking for suggestions. Granted half of the pictures I have can be placed in standard size frames, but the other half cannot and since they will be a grouping, I did want a similar or same frame style for each. I'm headed back to Frame Masters!

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Although what I had done there looks good, I'll never go back. After giving them a good amount of business, I went in with a pre-purchased frame and asked whether I could pay them to cut the matte that came with it to the size i needed. Apparently, this wasn't worth their while, because the woman told me that it was impossible to do (of course, this was completely untrue). I guess she was hoping I would purchase a whole new matte from them. I went up the road to frame warehouse (at the corner of kildare farm road and and cary parkway). Not only did they do what I needed, they did it immediately and didn't even charge me for it! I can't promise they would do that again, but I've gone back to them for every framing job I've had since then. I've spent hundreds of dollars there in the year since my disappointing experience at frame masters and I've been very happy. They are friendly and fast and do good quality work.

1
★★☆☆☆

Although what I had done there looks good, I'll never go back. After giving them a good amount of business, I went in with a pre-purchased frame and asked whether I could pay them to cut the matte that came with it to the size i needed. Apparently, this wasn't worth their while, because the woman told me that it was impossible to do (of course, this was completely untrue). I guess she was hoping I would purchase a whole new matte from them. I went up the road to frame warehouse (at the corner of kildare farm road and and cary parkway). Not only did they do what I needed, they did it immediately and didn't even charge me for it! I can't promise they would do that again, but I've gone back to them for every framing job I've had since then. I've spent hundreds of dollars there in the year since my disappointing experience at frame masters and I've been very happy. They are friendly and fast and do good quality work.

Pros: product looks good

Cons: disappointing service, reluctant staff

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Trish and her staff were friendly, knowledgable, eager to help. This is rare for shops of this nature. Most businesses like this try to push "their" way onto you. They took my ideas and desires, put their professional spin on it to create something I treasure. I had a family heirloom framed beautifully. They really exceeded my expectations. I'd recommend them to anybody that wants their items respected and treated with care. Thanks again to the staff @ Frame Masters and Awards.

2
★★★★★

Trish and her staff were friendly, knowledgable, eager to help. This is rare for shops of this nature. Most businesses like this try to push "their" way onto you. They took my ideas and desires, put their professional spin on it to create something I treasure. I had a family heirloom framed beautifully. They really exceeded my expectations. I'd recommend them to anybody that wants their items respected and treated with care. Thanks again to the staff @ Frame Masters and Awards.

Pros: Friendly & knowledgable. Project was done on time!

Cons: I didn't know about them before I had my last artwork framed.

Message from Frame Masters & Awards

WIth fine custom framing you can capture a moment in time, preserve a treasured memento, create a cherished family heirloom. Our staff has over 2 decades of custom framing experience. Allow us to design the perfect frame for you. When quality & service are your first concern, think of FrameMasters & Awards.

More about Frame Masters & Awards

Creative custom picture framing Distinctive framing of memorabilia Shadow boxes Trophies & Awards Needleart & museum quality framing Gallery, prints, dry mounting & shrink wrap

 

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