Liberty Buick GMC

★★★★★
Number 1 Buick GMC Dealer in Charlotte NC
  • 9028 E Independence Blvd

    Matthews, NC 28105

    Map & Directions
  • 704-708-8000

4.9286 14
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I typically do not take the time to write reviews of businesses on the internet. However, after the experience I had at Liberty, I felt I had to share. I came in this past Sunday looking for new vehicles for me and my wife. Although only one of us drove off in a new GMC, we were both so pleased with our experience. Typically, when you head into the dealership, you are quickly shuffled off to some back corner and made to stay there for hours while you haggle over nickels and dimes. At the end of it, you are tired, worn out, and willing to sell you firstborn child to go home. This was absolutely NOT the case at Lliberty. Our customer service was superb. We were in the middle of the showroom for the majority of the time (until, obviously, we needed to sign papers). We never once felt pressure or coerced. Everyone from the sales person to the manager were friendly and treated us with respect. They did everything they could to accommodate us. \n\nWe drove out from Concord to buy the car from Liberty because of the reviews on line (we have a dealership 5 minutes from our house). It was worth the extra time on the road. I would HIGHLY recommend Liberty to anyone interested in a GMC or Buick!

2
★★★★★

I typically do not take the time to write reviews of businesses on the internet. However, after the experience I had at Liberty, I felt I had to share. I came in this past Sunday looking for new vehicles for me and my wife. Although only one of us drove off in a new GMC, we were both so pleased with our experience. Typically, when you head into the dealership, you are quickly shuffled off to some back corner and made to stay there for hours while you haggle over nickels and dimes. At the end of it, you are tired, worn out, and willing to sell you firstborn child to go home. This was absolutely NOT the case at Lliberty. Our customer service was superb. We were in the middle of the showroom for the majority of the time (until, obviously, we needed to sign papers). We never once felt pressure or coerced. Everyone from the sales person to the manager were friendly and treated us with respect. They did everything they could to accommodate us. \n\nWe drove out from Concord to buy the car from Liberty because of the reviews on line (we have a dealership 5 minutes from our house). It was worth the extra time on the road. I would HIGHLY recommend Liberty to anyone interested in a GMC or Buick!

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We have bought two vehicles from Liberty and were very impressed with the professionalism of all parties involved in our transactions. They were courteous, caring, interested in our wants and needs and very patient in our dealings.\r\n\r\nWe found the facility to be very clean and customer oriented, very comfortable place to do business.\r\n\r\nAfter the purchases, we found this to be the premier place for service. Again the people were courteous, friendly, interested and anxious to help in every way. We also found the service department staff to be most professional in every way and our satisfaction was their goal. They succeeded far above our expectations.\r\n\r\nLiberty is THE ONLY PLACE we will go for service and THE ONLY P:LACE we will go to purchase cars in the future.\r\n\r\nWe have gotten 100% satisfaction in all departments, but I must mention the one person we have dealt with the most, their service manager. He is the best I have ever dealt wiyh--his knowledge, his desire to please, his going the extra mile to get our needs taken care of and his availability. He is the best.

2
★★★★★

We have bought two vehicles from Liberty and were very impressed with the professionalism of all parties involved in our transactions. They were courteous, caring, interested in our wants and needs and very patient in our dealings.\r\n\r\nWe found the facility to be very clean and customer oriented, very comfortable place to do business.\r\n\r\nAfter the purchases, we found this to be the premier place for service. Again the people were courteous, friendly, interested and anxious to help in every way. We also found the service department staff to be most professional in every way and our satisfaction was their goal. They succeeded far above our expectations.\r\n\r\nLiberty is THE ONLY PLACE we will go for service and THE ONLY P:LACE we will go to purchase cars in the future.\r\n\r\nWe have gotten 100% satisfaction in all departments, but I must mention the one person we have dealt with the most, their service manager. He is the best I have ever dealt wiyh--his knowledge, his desire to please, his going the extra mile to get our needs taken care of and his availability. He is the best.

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I have always had a very stress free and pleasant experience when buying and servicing all of my vehicles at Liberty! The staff is always very friendly and extremely knowledgeable. Class act all around, wouldn't go anywhere else.

5
★★★★★

I have always had a very stress free and pleasant experience when buying and servicing all of my vehicles at Liberty! The staff is always very friendly and extremely knowledgeable. Class act all around, wouldn't go anywhere else.

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Business Response:

Thank you Kelley! We appreciate your business and hope you will come see us for any/all of your service needs! Best, Scott McCorkle
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We have bought 6 vehicles from Liberty and will continue to buy from them due to there professionalism and friendly staff. Each experience was comfortable and easy. Class act organization! Having bought 6 cars there needless to say we have used the service department! We have found it to be the best in town. The service advisors and their manager are always very friendly and very helpful and always get the job done right. All in all i have been 100% pleased with Liberty and its Service!

2
★★★★★

We have bought 6 vehicles from Liberty and will continue to buy from them due to there professionalism and friendly staff. Each experience was comfortable and easy. Class act organization! Having bought 6 cars there needless to say we have used the service department! We have found it to be the best in town. The service advisors and their manager are always very friendly and very helpful and always get the job done right. All in all i have been 100% pleased with Liberty and its Service!

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I have purchased multiple vehicles from Liberty Buick GMC and must say that it has been a pleasure everytime. Not only was I taken care of in the purchase of my vehicles but the service after the sale has been truly outstanding. Anytime I have any question or concern with my vehicle the service department has always been very attintive to my needs. The service manager has always been available and does an exceptional job to make sure that I am completely satisfied with every visit. Thank you Liberty for being a world class dealership.

5
★★★★★

I have purchased multiple vehicles from Liberty Buick GMC and must say that it has been a pleasure everytime. Not only was I taken care of in the purchase of my vehicles but the service after the sale has been truly outstanding. Anytime I have any question or concern with my vehicle the service department has always been very attintive to my needs. The service manager has always been available and does an exceptional job to make sure that I am completely satisfied with every visit. Thank you Liberty for being a world class dealership.

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Business Response:

Thanks JC, We appreciate our loyal customers and hope you will buy your next truck with us as well! Best, Scott McCorkle
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We have purchased 3 cars from Liberty and found all 3 experiences to be stress free. Everyone from the sales staff to finance are knowledgeable and answered every question we had.

I will definitely buy my next vehicle from Liberty and I recommend them to all my friends.

5
★★★★★

We have purchased 3 cars from Liberty and found all 3 experiences to be stress free. Everyone from the sales staff to finance are knowledgeable and answered every question we had.

I will definitely buy my next vehicle from Liberty and I recommend them to all my friends.

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Business Response:

Hi Rhonda! 3 Cars!!!! Thanks!!! We're so glad we could help you out with your vehicles. Let me know if there is anything we can do for you in the future. Best, Scott McCorkle
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These folks do an excellent job when it comes to service. Their customer service skills are hard to beat in the charlotte area. I have also found that their prices are in line with others in the area. I would not hesitate to recommend them to others for service when it comes to taking care of a car/truck.

5
★★★★★

These folks do an excellent job when it comes to service. Their customer service skills are hard to beat in the charlotte area. I have also found that their prices are in line with others in the area. I would not hesitate to recommend them to others for service when it comes to taking care of a car/truck.

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Business Response:

Hi Tim, You're right about our prices. And we don't put incorrect information in our ads either. If we advertise it, we honor it! Thanks for writing! Best, Scott McCorkle
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Ive bought many cars at Liberty and will continue to because of the friendly staff and experience. I don't feel uncomfortable like at other dealers. They never pressure me when I come in and the service department is top notch! Don't go anywhere else for a car!

2
★★★★★

Ive bought many cars at Liberty and will continue to because of the friendly staff and experience. I don't feel uncomfortable like at other dealers. They never pressure me when I come in and the service department is top notch! Don't go anywhere else for a car!

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Great experience at Liberty GMC from start to finish. The sales process was ""no pressure"" and the service team is excellent. Would recommend Liberty to all of my friends.

2
★★★★★

Great experience at Liberty GMC from start to finish. The sales process was ""no pressure"" and the service team is excellent. Would recommend Liberty to all of my friends.

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Liberty Pontiac GMC Truck is a great place to purchase cars and trucks - for follow up service and also a great place to work.
We have purchased three cars all of which were a pleasant buying experience, and all three turned out to be great cars.
The service department is the best. We have had mostly routine work on the new cars, but did have some major repairs on an older car. It is great to have confidence that the work will be done efficently, on time, and at a fair price.
In our opinion, Liberty Pontiac GMC Truck is one of the few Dealerships where you can count on honesty, pleasant people, and a fair deal in sales, service, and the paper work process.
We will return for future needs, and we highly recommend this Dealership to all our friends and neighbors.
We give them a five star rating!

5
★★★★★

Liberty Pontiac GMC Truck is a great place to purchase cars and trucks - for follow up service and also a great place to work.
We have purchased three cars all of which were a pleasant buying experience, and all three turned out to be great cars.
The service department is the best. We have had mostly routine work on the new cars, but did have some major repairs on an older car. It is great to have confidence that the work will be done efficently, on time, and at a fair price.
In our opinion, Liberty Pontiac GMC Truck is one of the few Dealerships where you can count on honesty, pleasant people, and a fair deal in sales, service, and the paper work process.
We will return for future needs, and we highly recommend this Dealership to all our friends and neighbors.
We give them a five star rating!

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Business Response:

You know Rocky and his team in the service department are the best! I agree with your comments and am so glad that you are a happy member of our team. Best, Scott McCorkle
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When it came time to buy a new car, I dreaded it. I went everywhere and was disappointed with the usual salesmen attacking like zombies on the last man alive. \n\nBut Liberty was different. A salesman approached me calmly and asked if I needed assistance. He was great, right from the start! Answered all my questions, and didn't push me into a stack of paperwork. \n\nI basically named my price, they worked some magic and found the truck I wanted with all the amenities and gave it to me for the lowest price. On top of that, they found another $2000 in rebates that other dealers didn't even try for.\n\nBy far, the best car buying experience ever!

2
★★★★★

When it came time to buy a new car, I dreaded it. I went everywhere and was disappointed with the usual salesmen attacking like zombies on the last man alive. \n\nBut Liberty was different. A salesman approached me calmly and asked if I needed assistance. He was great, right from the start! Answered all my questions, and didn't push me into a stack of paperwork. \n\nI basically named my price, they worked some magic and found the truck I wanted with all the amenities and gave it to me for the lowest price. On top of that, they found another $2000 in rebates that other dealers didn't even try for.\n\nBy far, the best car buying experience ever!

Pros: Friendly, Knowledgable, Caring Staff

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Everyone I have spoken with got a good deal at Liberty GMC. The sales people are not pushy and the office staff is extremely helpful.

2
★★★★★

Everyone I have spoken with got a good deal at Liberty GMC. The sales people are not pushy and the office staff is extremely helpful.

Pros: Excellent, Fast Service

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I walked into Liberty expecting your typical pushy sales guy and found anything but! They are so easy going! Really nice people that care about their customers. Very knowledgeable about their cars.

5
★★★★★

I walked into Liberty expecting your typical pushy sales guy and found anything but! They are so easy going! Really nice people that care about their customers. Very knowledgeable about their cars.

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Business Response:

You're right Libby! We have a no hassle policy here at Liberty. Thanks for writing! Scott McCorkle
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I have had them do work on my van several times and have always been pleased with the quality of the work and the friendliness of the staff.

Good people to deal with.

4
★★★★☆

I have had them do work on my van several times and have always been pleased with the quality of the work and the friendliness of the staff.

Good people to deal with.

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Business Response:

Our service department at Liberty is second to none. We are glad you were pleased and invite you to come back and visit us again for a free oil change. Best, Scott McCorkle

Message from Liberty Buick GMC

At Liberty Buick-GMC Trucks we offer a 110% price guarantee. We want your business and are willing to offer that little something extra for giving us a try! WWW.CLICKLIBERTY.COM

More about Liberty Buick GMC

Liberty Buick-GMC Trucks offers Used Cars, Trucks & SUVs in Charlotte, Matthews, Monroe and surrounding areas in NC & SC. If you are searching for a GMC Yukon, Terrain, Acadia, or a Buick Enclave, Regal or LaCrosse, you are in the right place! WWW.CLICKLIBERTY.COM

 

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