Down & Out Performance

★☆☆☆☆

Automotive

Automotive
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I purchased a '03 Suzuki GSX R-600 from D & O in June for a very reasonable price and thought that I had found a place that could take care of all my motorcycle needs. I was proven quite wrong. I laid the bike down and needed to replace some of the parts. I told the owner, Scott, that I needed the bike to be repaired for a riding seminar in a week. He said "no problem". Two weeks later the bike still wasn't repaired and the part had not even been ordered. When I spoke to Scott regarding it he couldn't even give me an answer on when the bike would be repaired. He argued every point except the fact that he didn't do the work he was suppose to. After 20 minutes of him yelling at me and telling me that he can "buy" me I decided to take my business somewhere else. The owner is an arrogant guy with a "little man complex" who I can't believe is still in business. In 4 visits to the shop I saw 2 other customers having similar problems with the owner having no idea what he was doing and overcharging customers. I will never visit that shop again and if you care about your bike you shouldn't either.

1
★☆☆☆☆

I purchased a '03 Suzuki GSX R-600 from D & O in June for a very reasonable price and thought that I had found a place that could take care of all my motorcycle needs. I was proven quite wrong. I laid the bike down and needed to replace some of the parts. I told the owner, Scott, that I needed the bike to be repaired for a riding seminar in a week. He said "no problem". Two weeks later the bike still wasn't repaired and the part had not even been ordered. When I spoke to Scott regarding it he couldn't even give me an answer on when the bike would be repaired. He argued every point except the fact that he didn't do the work he was suppose to. After 20 minutes of him yelling at me and telling me that he can "buy" me I decided to take my business somewhere else. The owner is an arrogant guy with a "little man complex" who I can't believe is still in business. In 4 visits to the shop I saw 2 other customers having similar problems with the owner having no idea what he was doing and overcharging customers. I will never visit that shop again and if you care about your bike you shouldn't either.

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