Chocolate Smiles Candy Factory

★★★★☆
35.7872 -78.787
Map and Directions to Chocolate Smiles Candy Factory

919-469-5282

312 W Chatham St Ste 101

Cary, NC

27511

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Reviews 1 - 10 of 10.
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We just ordered tar heels to be put in wedding gift bags for our daughter's wedding. These will represent the state that she grew up in. They had 7 different kinds of tar heels--from dark chocolate with a Carolina blue tar heel, to white chocolate with a blue tar heel. We are so anxious to get them! They were very friendly and helpful.

5
★★★★★

We just ordered tar heels to be put in wedding gift bags for our daughter's wedding. These will represent the state that she grew up in. They had 7 different kinds of tar heels--from dark chocolate with a Carolina blue tar heel, to white chocolate with a blue tar heel. We are so anxious to get them! They were very friendly and helpful.

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I have always loved going to Chocolate Smiles. You walk in and you are completely surrounded by the wonderful aroma of chocolate. They make and sell a huge variety of truffles and candies, all of which are delicious. I recently ordered lollipops for a baby shower favor and they were beautifully done and the service was wonderful.

5
★★★★★

I have always loved going to Chocolate Smiles. You walk in and you are completely surrounded by the wonderful aroma of chocolate. They make and sell a huge variety of truffles and candies, all of which are delicious. I recently ordered lollipops for a baby shower favor and they were beautifully done and the service was wonderful.

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Ordered a gift basket to be delivered over the phone. They could not have been nicer. She walked around the store while I was on the phone telling me the different items that were available for the special occasion. I will call again for future deliveries.

5
★★★★★

Ordered a gift basket to be delivered over the phone. They could not have been nicer. She walked around the store while I was on the phone telling me the different items that were available for the special occasion. I will call again for future deliveries.

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1 out of 1 people found this review helpful.

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This place has been around for forever. They carry all kinds of chocolate in all shapes and sizes. There is truly something for everyone in this little shop. It can be a little difficult to find,but there is plenty of parking for when you do! The people working at the counter seem a little disinterested, but the service is good enough.

3
★★★☆☆

This place has been around for forever. They carry all kinds of chocolate in all shapes and sizes. There is truly something for everyone in this little shop. It can be a little difficult to find,but there is plenty of parking for when you do! The people working at the counter seem a little disinterested, but the service is good enough.

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Latest reviews from Citysearch.

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The difference between this chocolate and the rest of the chocolate around is 1 thing-fresh! You will never taste anything better., and I have been to chocolate factories on the west coast and in Europe.
Customer service is a bit slow,

6
★★★★★

The difference between this chocolate and the rest of the chocolate around is 1 thing-fresh! You will never taste anything better., and I have been to chocolate factories on the west coast and in Europe.
Customer service is a bit slow,

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My wife and sister-in-law just went to this place to buy some Easter candy. We are new to the triangle and wanted to find a nice candy store like we had near our previous home.

As they were walking around the owner lectured across the store that no one should be carrying chocolate in their hands because they will melt it or drop it. My sister-in-law then asked if they had a particular molded shape and was told that "people call weeks ahead of time for stuff like that" in an annoyed tone.

They left and said they have never been treated like that at a business before.

I see it says under new ownership in the posts, but it appears to be the same bad attitude that surfaces.

1
★☆☆☆☆

My wife and sister-in-law just went to this place to buy some Easter candy. We are new to the triangle and wanted to find a nice candy store like we had near our previous home.

As they were walking around the owner lectured across the store that no one should be carrying chocolate in their hands because they will melt it or drop it. My sister-in-law then asked if they had a particular molded shape and was told that "people call weeks ahead of time for stuff like that" in an annoyed tone.

They left and said they have never been treated like that at a business before.

I see it says under new ownership in the posts, but it appears to be the same bad attitude that surfaces.

Pros: Great smell

Cons: Completely Rude Owner

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I went there to pick up order with my 4 years old. It took them forever to "notice" that I was there even though there were only one other customer in the store and when my son needed to use the restroom the lady told us they don't have restroom. So I guess people who worked there don't use restroom? I had to rush out and stopped at the gas station to let him use potty.
Never going back there.

1
★☆☆☆☆

I went there to pick up order with my 4 years old. It took them forever to "notice" that I was there even though there were only one other customer in the store and when my son needed to use the restroom the lady told us they don't have restroom. So I guess people who worked there don't use restroom? I had to rush out and stopped at the gas station to let him use potty.
Never going back there.

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I've had several dealings with CS and they are always WONDERFUL. Super friendly, very helpful, and not to mention the DELICIOUS candy!

Chocolate Smiles is siimply put: THE BEST! I give it a 10 out of 10. Highly recommend!!!

5
★★★★★

I've had several dealings with CS and they are always WONDERFUL. Super friendly, very helpful, and not to mention the DELICIOUS candy!

Chocolate Smiles is siimply put: THE BEST! I give it a 10 out of 10. Highly recommend!!!

Pros: EVERYTHING! Clean store, nice employees, wonderful candy

Cons: THERE ARE NONE!

.

Chocolate Smiles has a new owner that is all smiles! She is friendly and strives to make sure your order is done right. She does a beautiful job on gift baskets and the chocolates are delicious. If you haven't been back, it's time to give it another try.

5
★★★★★

Chocolate Smiles has a new owner that is all smiles! She is friendly and strives to make sure your order is done right. She does a beautiful job on gift baskets and the chocolates are delicious. If you haven't been back, it's time to give it another try.

Pros: Actually makes chocolates onsite.

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Don't make the same mistake I did and ignore the bad reviews previously posted. I gave them the benefit of the doubt and suffered for it. Employees were consitently rude, my order wasn't ready when I arrived (though I had confirmed earlier), I did not receive what I ordered and paid for, and I was not offered a refund for their mistake. I cannot believe this place is in business. The owner literally screamed at me over the phone when I informed her that I received the wrong order.

1
★☆☆☆☆

Don't make the same mistake I did and ignore the bad reviews previously posted. I gave them the benefit of the doubt and suffered for it. Employees were consitently rude, my order wasn't ready when I arrived (though I had confirmed earlier), I did not receive what I ordered and paid for, and I was not offered a refund for their mistake. I cannot believe this place is in business. The owner literally screamed at me over the phone when I informed her that I received the wrong order.

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