Cyndi's Hair Studio

★☆☆☆☆
  • 4810 Hope Valley Rd # 115

    Durham, NC 27707

    Map & Directions
  • 919-419-3121

About Cyndi's Hair Studio

Categories
Hours
Sat: 10am-4pm, Mon-Fri: 10am-6pm

Personal Services

Personal Services
More choices in Durham:
Resultset_next

Synergee Skin Spa & Boutique

2062 Talbert Dr # 100 Chico, CA

Resultset_next

Blondie's For Hair

2575 Ceanothus Ave Chico, CA

1.0 2
Hi! Sign in to let us know how Cyndi's Hair Studio was?
Write a Review
.

I was a loyal client of Cyndi's for many years until she insulted me on the phone after I had left her several voicemail messages to return my calls. I had called to schedule an appointment, (one always gets her recording), and after leaving five messages over a one week period, I asked if there was a reason no one was returning my calls. Cyndi finally called me back, told me that I had an "attitude" and that she had already left me a message (she had not) -- AND that maybe I should check my messages more often. I was really shocked at her behavior and never returned to her salon. Cyndi is good at her work but she needs a lot of polish in the customer service arena.

1
★☆☆☆☆

I was a loyal client of Cyndi's for many years until she insulted me on the phone after I had left her several voicemail messages to return my calls. I had called to schedule an appointment, (one always gets her recording), and after leaving five messages over a one week period, I asked if there was a reason no one was returning my calls. Cyndi finally called me back, told me that I had an "attitude" and that she had already left me a message (she had not) -- AND that maybe I should check my messages more often. I was really shocked at her behavior and never returned to her salon. Cyndi is good at her work but she needs a lot of polish in the customer service arena.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a very bad experience with Cyndi which I feel compelled to share. Cyndi lacks the business skills to know when it??s appropriate to have clients reschedule their appointments. The incident that I experienced occurred when one of her clients missed their appointment time slot entirely and took over the appointment when I was supposed to get my hair done. Her conduct towards me was both unprofessional and verbally insulting ? and I was the client who arrived on time, sat, and waited while they got their haircut without complaining. She threw me out of the salon all because I asked if the client had an appointment. Apparently her clients don??t deserve explanations. There is no shortage of good hair salons in Durham. Go somewhere else. I??m more than happy to take my business elsewhere.

1
★☆☆☆☆

I had a very bad experience with Cyndi which I feel compelled to share. Cyndi lacks the business skills to know when it??s appropriate to have clients reschedule their appointments. The incident that I experienced occurred when one of her clients missed their appointment time slot entirely and took over the appointment when I was supposed to get my hair done. Her conduct towards me was both unprofessional and verbally insulting ? and I was the client who arrived on time, sat, and waited while they got their haircut without complaining. She threw me out of the salon all because I asked if the client had an appointment. Apparently her clients don??t deserve explanations. There is no shortage of good hair salons in Durham. Go somewhere else. I??m more than happy to take my business elsewhere.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Cyndi's Hair Studio, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review