Midas

★★★☆☆
Trust the Midas Touch for all your car repairs!
  • 3519 S Memorial Dr

    Greenville, NC 27834

    Map & Directions
  • 252-756-9374

Automotive

Automotive
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Mc Kinley's Tire Sales & Svc

470 Greenville Byp Greenville, AL

3.0 2
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The muffler came loose on my car, and being under a Midas warranty, my son and I took it in to be repaired. When presented with the warranty, and reviewing what the car needed, the total bill was to be about $50-55, most of which was labor that was understandably not covered by the warranty and a $13 gasket, and taxes. My son had to go to work, so I took him home, and returned to have the work done. While they worked on it, they decided it needed a new pipe as well, which then added another $50 to the bill. I find it suspicious how they didn't notice this during their initial inspection, while my son was with me, but did after he was gone. It would seem to me that checking the integrity of the mating pipe would be pretty obvious. The kid at the desk apologized repeatedly, and said he had only been there a week. He indicated that he thought the pipe would come up as part of the muffler, and that Midas has changed things since 2005 when the original muffler was installed. How would he know how Midas has changed things, when he's only been there a week? Further, the whole warranty claim had been reviewed by the manager as well, who would have, or at least should have, known better. Then, on top of all that, I had a coupon for 20% off exhaust parts, which had been downloaded from Midas?? main website, and only got $5 credit for it. Do the math - that should have been over $10 off of a $63 in parts. All-in-all, a $50-55 estimate nearly doubled by the time I got out of there. I do not recommend this shop.

2
★★☆☆☆

The muffler came loose on my car, and being under a Midas warranty, my son and I took it in to be repaired. When presented with the warranty, and reviewing what the car needed, the total bill was to be about $50-55, most of which was labor that was understandably not covered by the warranty and a $13 gasket, and taxes. My son had to go to work, so I took him home, and returned to have the work done. While they worked on it, they decided it needed a new pipe as well, which then added another $50 to the bill. I find it suspicious how they didn't notice this during their initial inspection, while my son was with me, but did after he was gone. It would seem to me that checking the integrity of the mating pipe would be pretty obvious. The kid at the desk apologized repeatedly, and said he had only been there a week. He indicated that he thought the pipe would come up as part of the muffler, and that Midas has changed things since 2005 when the original muffler was installed. How would he know how Midas has changed things, when he's only been there a week? Further, the whole warranty claim had been reviewed by the manager as well, who would have, or at least should have, known better. Then, on top of all that, I had a coupon for 20% off exhaust parts, which had been downloaded from Midas?? main website, and only got $5 credit for it. Do the math - that should have been over $10 off of a $63 in parts. All-in-all, a $50-55 estimate nearly doubled by the time I got out of there. I do not recommend this shop.

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The staff at Midas is great. They are friendly, pleasant, knowledgeable, and work quickly and efficiently. The wait time is minimal and the work is excellent.

4
★★★★☆

The staff at Midas is great. They are friendly, pleasant, knowledgeable, and work quickly and efficiently. The wait time is minimal and the work is excellent.

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