Down East Heating & Air Conditioning Inc

★★★★★
"A family tradition of quality since 1986"
  • 234 S Marine Blvd

    Jacksonville, NC 28540

    Map & Directions
  • 910-346-4311

About Down East Heating & Air Conditioning Inc

Hours
8-5 M-F, Emergency Service Available

Home Construction & Remodeling

Home Construction & Remodeling
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5.0 2
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My wife and I came home find that our A/C had gone out. I called Down East (well after hours) and since I had a service agreement, had them come out to check the system since it was the same amount as a regular service call. The tech showed up very quickly and proceeded to troubleshoot the system. Found out that the air compressor had gone bad (grounded) and needed to be replaced. I called Down East the next morning and talked to their Service Manager who informed me that it would be a couple of days to get the part and how much it would cost. After consulting the internet I discovered that what I was being charged was within the nornal range. I then called another local HVAC dealer and gave them the info and asked for a quote. They were a full $100 higher and that didn't include the original service call which was included in Down Easts quote. Down East called at 0730 two days later to tell me that the part was in and asked when could they come out and install it. I told them anytime was fine with me and they showed up an hour later. Installed the part with no hassles and in the amount of time they said. Very satisfied with the cost and service provided by Down East.

5
★★★★★

My wife and I came home find that our A/C had gone out. I called Down East (well after hours) and since I had a service agreement, had them come out to check the system since it was the same amount as a regular service call. The tech showed up very quickly and proceeded to troubleshoot the system. Found out that the air compressor had gone bad (grounded) and needed to be replaced. I called Down East the next morning and talked to their Service Manager who informed me that it would be a couple of days to get the part and how much it would cost. After consulting the internet I discovered that what I was being charged was within the nornal range. I then called another local HVAC dealer and gave them the info and asked for a quote. They were a full $100 higher and that didn't include the original service call which was included in Down Easts quote. Down East called at 0730 two days later to tell me that the part was in and asked when could they come out and install it. I told them anytime was fine with me and they showed up an hour later. Installed the part with no hassles and in the amount of time they said. Very satisfied with the cost and service provided by Down East.

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WHen my AC broke down I needed it fixed right away, with the 90 degree heat. I called Down East and they gave me an appointment the following day. They called prior to arriving and were here on time. The service men were nice and fixed everything!

5
★★★★★

WHen my AC broke down I needed it fixed right away, with the 90 degree heat. I called Down East and they gave me an appointment the following day. They called prior to arriving and were here on time. The service men were nice and fixed everything!

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