Animal Hospital

★★☆☆☆
  • 296 Doctors Dr

    Jacksonville, NC 28546

    Map & Directions
  • 910-353-1722

1.8 10
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I think this place is absolutely heartless. My pet was literally dying (ended up passing later on in the night) and I had to basically beg for help, because everyone was on their lunch break. They acted hesitant to call the Doctor in, meanwhile my dog's temperature is on the rise way above normal range. I was a bit hysterical due to the fact that my dog's mouth was purple and foaming and his body was lifeless. It seemed as if it wasn't worth it to the doctor to come in right away, because my dog was already a goner. Once he got there, I don't feel like they did everything they could have to keep my dog alive. My dog seemed to be in a more stable condition and I left to pick up my spouse. When I returned my dog was in a kennel shivering and struggling to breath as the vet tech is in the same room cleaning up. I realize that there is still a business to run, but I cannot understand how you can be in the same room listening to a dog suffer and not offer some TLC to him. I couldn't take seeing him like that and a tranquilizer was administered to him. I really wanted to bring him home with us, but the doctor advised against it and thought it would be better if he stayed at the facility alone until he came back at 8:30 pm to check on him. My biggest regret is leaving him there, because my dog ended up dying alone in the kennel. When we were notified at 8:30pm that Titan did not make it, we weren't offered to come in and say our goodbyes. It was as if this whole situation was a big inconvenience. The facility opens at 9:00 am and by 9:05 am I received a message stating that Titan needs to go and that he is a very big dog that they don't have room for. Once again, I realize there is a business to run, but there is not a sympathetic bone in any of the staff there. They were also sure to charge me for my dead dog staying over night. Bottom line...The heartless staff and doctors at this facility are not equipped to handle anything but your typical check ups. If only I could go back....

1
★☆☆☆☆

I think this place is absolutely heartless. My pet was literally dying (ended up passing later on in the night) and I had to basically beg for help, because everyone was on their lunch break. They acted hesitant to call the Doctor in, meanwhile my dog's temperature is on the rise way above normal range. I was a bit hysterical due to the fact that my dog's mouth was purple and foaming and his body was lifeless. It seemed as if it wasn't worth it to the doctor to come in right away, because my dog was already a goner. Once he got there, I don't feel like they did everything they could have to keep my dog alive. My dog seemed to be in a more stable condition and I left to pick up my spouse. When I returned my dog was in a kennel shivering and struggling to breath as the vet tech is in the same room cleaning up. I realize that there is still a business to run, but I cannot understand how you can be in the same room listening to a dog suffer and not offer some TLC to him. I couldn't take seeing him like that and a tranquilizer was administered to him. I really wanted to bring him home with us, but the doctor advised against it and thought it would be better if he stayed at the facility alone until he came back at 8:30 pm to check on him. My biggest regret is leaving him there, because my dog ended up dying alone in the kennel. When we were notified at 8:30pm that Titan did not make it, we weren't offered to come in and say our goodbyes. It was as if this whole situation was a big inconvenience. The facility opens at 9:00 am and by 9:05 am I received a message stating that Titan needs to go and that he is a very big dog that they don't have room for. Once again, I realize there is a business to run, but there is not a sympathetic bone in any of the staff there. They were also sure to charge me for my dead dog staying over night. Bottom line...The heartless staff and doctors at this facility are not equipped to handle anything but your typical check ups. If only I could go back....

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At first they were all quite nice. I was happy with Dr. Corry. I had adopted a dog from the local shelter and took him straight to this vet for a check up. He was initially vomiting (vomited in the car on my way there). The dr was very nice about it, and having worked in the vet field I knew a stomach virus or something minor could be causing it, so I took the meds he gave me to give him and got some HWP and took my new family member home. Days past and he continued to vomit; not just once per day but upwards of 5 or so times per day. I take him back to the vet. They changed the meds, and even gave me injections to give him at home to control his nausea. They suggested bloodwork, which I gladly did (if it would give me an answer I was willing to do it). Still no change. I adjusted this dog's food, no treats, continued to give meds and nothing ever changed. I think in a 3 week span I was at the vet office maybe 7 times, spending probably $700 or more dollars on treatments. On my second to last visit there I was told that it was possible he could have something more serious, but the only way to know would be to do an exploratory, and if it was what they thought the surgery and the procedure to fix it probably would not alleviate the entire problem.. basically my dog would vomit massive amounts multiple times per day for the rest of his life. I took him home, knowing my options and also knowing that neither me or my husband were made of money and with the money we already had put into him another $600 or more to probably not fix the problem was a lot for us. We knew he did not have the quality of life that he deserved.. he was losing weight, couldn't hardly keep food down, was very lethargic and dehydrated half the time, so we made the decision we thought was the best option for him and us. When I went in to put him down, I was balling. The staff at the front desk were amazing, very compassionate. The technicians were also very compassionate and understanding and that made it slightly less difficult for me. Until Dr. Corry came into the room. He was just plain rude. He spoke to me in this demeaning tone, basically saying that I could do the surgery and if I didn't do the surgery then I was a bad owner. He made me feel like I was about a foot tall, telling me it wasn't the right decision. So I had a bad taste in my mouth from his attitude from the start. When he went to give the injection, I was petting my dog on the head trying to comfort him as much as possible, and Dr. Corry is fishing around in his arm to the point where my dog screams in pain and then proceeds to projectile vomit right next to me.
Had I not had that last experience of having to put my pet down I would have most definitely rec this vet. But NO vet should EVER make an owner feel bad for having to make a decision they have to make when it comes to this. I have worked as a vet assistant for over 8 years, and even if the vet's I worked for disagreed with an owner and thought whatever the ailment that animal had was treatable, I have in those 8 years NEVER seen a vet be as rude to me as this man was. It was unacceptable behavior in my eyes. And I have never stepped foot back in this clinic since. I tell everyone I know about my experience with this man and how he is, in my opinion, not a compassionate man. You cannot make someone feel like dirt and expect them to be pleased with your service. Disgusting..

1
★☆☆☆☆

At first they were all quite nice. I was happy with Dr. Corry. I had adopted a dog from the local shelter and took him straight to this vet for a check up. He was initially vomiting (vomited in the car on my way there). The dr was very nice about it, and having worked in the vet field I knew a stomach virus or something minor could be causing it, so I took the meds he gave me to give him and got some HWP and took my new family member home. Days past and he continued to vomit; not just once per day but upwards of 5 or so times per day. I take him back to the vet. They changed the meds, and even gave me injections to give him at home to control his nausea. They suggested bloodwork, which I gladly did (if it would give me an answer I was willing to do it). Still no change. I adjusted this dog's food, no treats, continued to give meds and nothing ever changed. I think in a 3 week span I was at the vet office maybe 7 times, spending probably $700 or more dollars on treatments. On my second to last visit there I was told that it was possible he could have something more serious, but the only way to know would be to do an exploratory, and if it was what they thought the surgery and the procedure to fix it probably would not alleviate the entire problem.. basically my dog would vomit massive amounts multiple times per day for the rest of his life. I took him home, knowing my options and also knowing that neither me or my husband were made of money and with the money we already had put into him another $600 or more to probably not fix the problem was a lot for us. We knew he did not have the quality of life that he deserved.. he was losing weight, couldn't hardly keep food down, was very lethargic and dehydrated half the time, so we made the decision we thought was the best option for him and us. When I went in to put him down, I was balling. The staff at the front desk were amazing, very compassionate. The technicians were also very compassionate and understanding and that made it slightly less difficult for me. Until Dr. Corry came into the room. He was just plain rude. He spoke to me in this demeaning tone, basically saying that I could do the surgery and if I didn't do the surgery then I was a bad owner. He made me feel like I was about a foot tall, telling me it wasn't the right decision. So I had a bad taste in my mouth from his attitude from the start. When he went to give the injection, I was petting my dog on the head trying to comfort him as much as possible, and Dr. Corry is fishing around in his arm to the point where my dog screams in pain and then proceeds to projectile vomit right next to me.
Had I not had that last experience of having to put my pet down I would have most definitely rec this vet. But NO vet should EVER make an owner feel bad for having to make a decision they have to make when it comes to this. I have worked as a vet assistant for over 8 years, and even if the vet's I worked for disagreed with an owner and thought whatever the ailment that animal had was treatable, I have in those 8 years NEVER seen a vet be as rude to me as this man was. It was unacceptable behavior in my eyes. And I have never stepped foot back in this clinic since. I tell everyone I know about my experience with this man and how he is, in my opinion, not a compassionate man. You cannot make someone feel like dirt and expect them to be pleased with your service. Disgusting..

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I have toy schnauzers and took them to the groomer here. After picking them up she stated that one of my dog's ears got clipped but it was very minor and they had "taken care of it."
Less than a week later we had to take Jenna back into the vet in order to have a piece of her ear removed!!! It was literally hanging from the rest of her ear!
We took it in and the vet said he fixed it- NOT TRUE! Now it continues to bleed. I will be going back tomorrow to see exactly what is going on. Outside of this I will not be taking my babies there for grooming or medical care again!

1
★☆☆☆☆

I have toy schnauzers and took them to the groomer here. After picking them up she stated that one of my dog's ears got clipped but it was very minor and they had "taken care of it."
Less than a week later we had to take Jenna back into the vet in order to have a piece of her ear removed!!! It was literally hanging from the rest of her ear!
We took it in and the vet said he fixed it- NOT TRUE! Now it continues to bleed. I will be going back tomorrow to see exactly what is going on. Outside of this I will not be taking my babies there for grooming or medical care again!

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I am not sure when those who left positive responses visited; however, the experience we had was far from! The doctor was extremely rude to my family and I. The worst part was our 13-year old lab - of which my 9 year old son had had since birth was being put down due to numerous complications. He was very "rough' with our dog and did not treat him with any compassion. It was terrible!

(Prior to moving to Jacksonville, our true vet recommended him to be put down if his condition did not improve- I would have never trusted their judgement)

1
★☆☆☆☆

I am not sure when those who left positive responses visited; however, the experience we had was far from! The doctor was extremely rude to my family and I. The worst part was our 13-year old lab - of which my 9 year old son had had since birth was being put down due to numerous complications. He was very "rough' with our dog and did not treat him with any compassion. It was terrible!

(Prior to moving to Jacksonville, our true vet recommended him to be put down if his condition did not improve- I would have never trusted their judgement)

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1 out of 1 people found this review helpful.

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When we went here, the receptionists were EXTREMELY RUDE and the doctor's were not very nice. They were too expensive and I will never return. We have tried almost all vets around and this one is the worst by far!

1
★☆☆☆☆

When we went here, the receptionists were EXTREMELY RUDE and the doctor's were not very nice. They were too expensive and I will never return. We have tried almost all vets around and this one is the worst by far!

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1 out of 1 people found this review helpful.

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I had a litter of puppies I took to them to have their tails docked and dew-claws removed. First they had me bring them in and said pick them up in an hour. I came back and they had not even been seen yet. I waited another hour and half and still not seen. These were 3 day old puppies who should not be away from their mom that long! I left in search of a nother vet who could squeeze them in, upon my return they had finally been seen. When I had dropped them off, I told the receptionist I had marked the tails where I wanted them docked and she said she would let him know. Needless to say he did not dock them properly- they were way too short! Of course, he had already left so I could not speak with him and he never returned my call. I also had taken a puppy in for shots and the wait was long and the doc was very rush rush and not gentle with the puppy. I will not return there again!

1
★☆☆☆☆

I had a litter of puppies I took to them to have their tails docked and dew-claws removed. First they had me bring them in and said pick them up in an hour. I came back and they had not even been seen yet. I waited another hour and half and still not seen. These were 3 day old puppies who should not be away from their mom that long! I left in search of a nother vet who could squeeze them in, upon my return they had finally been seen. When I had dropped them off, I told the receptionist I had marked the tails where I wanted them docked and she said she would let him know. Needless to say he did not dock them properly- they were way too short! Of course, he had already left so I could not speak with him and he never returned my call. I also had taken a puppy in for shots and the wait was long and the doc was very rush rush and not gentle with the puppy. I will not return there again!

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1 out of 1 people found this review helpful.

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As a walk-in I had to wait over an hour before we received service. (Even when we called ahead of time to make sure we could be seen within the hour.)

It seemed like once we were in the back room for our check-up, the workers just wanted to get us out after simply checking for heart worm when we came in for a full exam. When we talked about our dogs flea problem, it was almost brushed off. I had to press just to get a type of medicine recommended! For just the heart worm test, and exam it cost $65.

I thought that an updated review might be helpful! It wasn't a horrible or upsetting experience, just less caring than I was expecting with little kindness with problems that seemed important to me.

3
★★★☆☆

As a walk-in I had to wait over an hour before we received service. (Even when we called ahead of time to make sure we could be seen within the hour.)

It seemed like once we were in the back room for our check-up, the workers just wanted to get us out after simply checking for heart worm when we came in for a full exam. When we talked about our dogs flea problem, it was almost brushed off. I had to press just to get a type of medicine recommended! For just the heart worm test, and exam it cost $65.

I thought that an updated review might be helpful! It wasn't a horrible or upsetting experience, just less caring than I was expecting with little kindness with problems that seemed important to me.

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I went here in 1992 when Dr Glass still owned and ran this business, It was class act and he was sooo caring and a wealth of knowledge. NOW, ther is an incredibly long waiting time to be seen, to check and pay, or to purchase meds and food. Runs blood tests on all animals the day I was in and talked to each owner on all the results. I love my animals and want the best for them, so I will not be back! Visits cost $100-200, no organization, small, cramped and smelly. Care, concern, and knowledge are lacking. It is all about the money.

PROS:
CONS: everything!

1
★☆☆☆☆

I went here in 1992 when Dr Glass still owned and ran this business, It was class act and he was sooo caring and a wealth of knowledge. NOW, ther is an incredibly long waiting time to be seen, to check and pay, or to purchase meds and food. Runs blood tests on all animals the day I was in and talked to each owner on all the results. I love my animals and want the best for them, so I will not be back! Visits cost $100-200, no organization, small, cramped and smelly. Care, concern, and knowledge are lacking. It is all about the money.

PROS:
CONS: everything!

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1 out of 1 people found this review helpful.

.

My mom just got a dog and took her there for shots and to be neutered. They are the cheapest in town! She received exceptional service. They are very gentle and caring to all pets.They took great care of her precious diamond! She would definetly recommend to pet owners!

4
★★★★☆

My mom just got a dog and took her there for shots and to be neutered. They are the cheapest in town! She received exceptional service. They are very gentle and caring to all pets.They took great care of her precious diamond! She would definetly recommend to pet owners!

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0 out of 1 people found this review helpful.

.

This is my local vet. I bring my pets here for all their care. The staff is very friendly and always remembers your name, or at least your pets name. You do not have to worry about making an appointment because they are walk in only. The price is average, if not below average for pet care. For the first check up and shots, which includes wormer, heartguard, shots, and frontline, cost $55.00. The costs start at 35.00 for an office visit and rise from there. The vets are very caring with the animals and they take the time to answer any questions you may have. I really enjoy this place.

PROS: Very friendly and attentive staff
CONS: None

4
★★★★☆

This is my local vet. I bring my pets here for all their care. The staff is very friendly and always remembers your name, or at least your pets name. You do not have to worry about making an appointment because they are walk in only. The price is average, if not below average for pet care. For the first check up and shots, which includes wormer, heartguard, shots, and frontline, cost $55.00. The costs start at 35.00 for an office visit and rise from there. The vets are very caring with the animals and they take the time to answer any questions you may have. I really enjoy this place.

PROS: Very friendly and attentive staff
CONS: None

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0 out of 1 people found this review helpful.

Message from Animal Hospital

Whether our animal patients are in need of emergency vet care or routine care from a veterinarian, we know that each owner has several animal clinics to choose from. We consider it a privilege and an honor to help each of your animal family members and strive to make the process as stress free as possible.

More about Animal Hospital

Our primary goal at the Animal Clinic of Onslow County is to ensure that your pets receive the best possible care while at the same time answering any questions or concerns you may have. We know that quality veterinary care is important to you so we offer a full range of services to accommodate your petβ??s needs. We serve residents of Camp Lejeune, Midway Park, Hubert, Jacksonville and Mayesville. From routine visits to emergency vet services, we are here for you. We provide veterinary care for dogs, cats, rabbits, pocket pets, reptiles, and small farm animals. Please let us know at the time of making an appointment what kind of animal you have that needs our attention and we will make sure your pet is well taken care of by our staff.

 

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