LOCATION: Brown-Phillips Insurance Agency is located in Raleigh, North Carolina at 4940-B Windy Hill Dr. The agency is located just off of Millbrook Rd. behind the Brown-Wynne funeral home in the Lafayette Square office condos.
The original insurance agency has been in business in Raleigh, North Carolina for over 20 years. We are an independent insurance agency representing many different insurance carriers. We take pride in the value we offer our clients through unparalleled service and attention. We carefully select our partners, and we are proud to be affiliated with our superior insurance companies! The agency is owned by Ashlee and Brian Phillips. Ashlee is a Raleigh native, and has been working in the agency since she was 18 back when her mom, Nancy Dixon, was the owner. She was just working in the agency until she "figured out what she wanted to do." After her mom passed away due to brain cancer in 2000, she became the owner. However after a couple of years, she decided it wasn't the same without being with family. She employed a business broker, and sold the business to Brian Phillips in 2002. Brian is a native of Gaffney, SC and served his country during the first Gulf War while in the Navy. After his service, he attended the University of South Carolina. He is a Pi Kappa Phi alumni & supporter of Push America. A working relationship turned into a loving one, and Ashlee and Brian married 07/07/2007. Now Ashlee and Brian work as a team dedicated to helping people with all of their insurance needs. Life circumstances change, and as an independent agent, Brown-Phillips Insurance can offer insurance products to change with you.
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It was great they did a great job and it was quick and easy. I would recomment a lot of people to go .
March 06, 2012Was this review helpful to you?
This is by far the Best Insurance Company that I have ever dealt with. There Customer service is Fantastic !! What ever your needs are, they are there to help. And can get you Great Quotes, And very Affordable.. wish I had of Found them Years ago, Excellent Customer Service. And We wish you all a Very Merry Christmas ;)
December 17, 2011Was this review helpful to you?
I highly recommend Brown Phillps Insurance for all your Insurance needs. They are friendly and cost wise. Thanks Brown Phillips Insurance
December 15, 2011Was this review helpful to you?
I have switched from Nationwide Insurance and never regretted it. Brown Phillips have the best prices and the best customer service. Thanks!
December 15, 2011Was this review helpful to you?
We were so happy to receive a reasonable quote after my husbands car driving record caused our premium to dramatically increase with our previous provider. We made the change to brown-phillips and have been very happy ever since! Thank you brown-phillips!!!!!
December 05, 2011Was this review helpful to you?
I appreciate the quality of service I receive from this company and I plan to be with them for a very long time
November 30, 2011Was this review helpful to you?
Brown Phillips is THE best insurance company I have had the pleasure of doing business with. Customer service exceeds expectations! Reliable, personable and professional. Rates are unbeatable! I was more than impressed with the rates I was offered when adding my teenage son to my auto policy. I trust all of my insurance needs to Brown Phillips. L. Horton
November 30, 2011Was this review helpful to you?
...There's an easier way to save. Go to http://www.ifitsinsurance.com/ and get your auto insurance quote today. 5 minutes could save you 50% or more!!! Seriously, Brown Phillips is the best insurance agent that I know of - they have absolutely wonderful customer services and the lowest rates. If you're buying insurance for the first time like I was 2 years back, most companies will charge you exorbitant rates - not Brown Phillips though! I'm so glad that we have such a great insurance agent right here in Raleigh!
November 29, 2011Was this review helpful to you?
Love this company! So thankful to have found such a friendly company with great customer service with the best rates! I have recommended this place to all of my friends (especially everyone who has the same not so great driving record as myself haha). Thanks for everything!
November 29, 2011Was this review helpful to you?
Great Service! Friendly, caring staff, and great prices! I would not leave this company to go anywhere else!
November 29, 2011Was this review helpful to you?
Browns Phillips is a great company to be a customer of. They provide great service and amazing rates. Thankyou!!!
November 29, 2011Was this review helpful to you?
Wonderful company. Great customer service! They are always very helpful when the need arises. Very friendly.
November 29, 2011Was this review helpful to you?
Very friendly group with the best prices around. Rather have my insurance company spend their money on me than fancy commericials with lizards. I highly recommend them
November 29, 2011Was this review helpful to you?
Great company. Awesome Customer service , friendly, available when needed. A big recommendation. Always recommend my friends to give them a call
November 29, 2011Was this review helpful to you?
Thanks for all you do, not just for me, but for the many many many others you insure each and everyday!!!
November 29, 2011Was this review helpful to you?
Excellent service that surpassed my expectations. These guys went way beyond to help me with my insurance needs!!!
November 29, 2011Was this review helpful to you?
Great rates and fantastic customer service. So helpful in answering all of my insurance questions. Wouldn't choose anybody else!!!
November 29, 2011Was this review helpful to you?
Extremely reliable service and rates. Have been with them since 2008 as an international student and have never had a chance to complain,
November 29, 2011Was this review helpful to you?
The service I receive each month is great, and any issue I have ever had was resolved quickly and with a great attitude. I highly recommend Brown-Phillips to anyone looking for great coverage and great prices!
November 29, 2011Was this review helpful to you?
DO NOT GET INSURANCE FROM THIS AGENCY!!!!
I was with this agency for 3 years and last week when I needed help and called Brian, he was rude, condescending and arrogant. I had 2 other people on my policy that I needed removed and put on their own policies as they were working toward getting their own vehicles and my policy was about to renew so it was easier to just remove them before and save $$ for everyone.
Brian however refused to take them off my policy said they had to be on their parents policies (which wasn't an available option) and offered me no assistance on how to fix my situation. Every hoop he gave me to get them off I jumped through and every time I did he came up with another excuse to not let them off (I'm guessing because it significantly dropped my premium and he didn't want to give up that $$)
With that being said I called Progressive myself, the woman on the line there told me every thing he said was a lie and that unless you are under investigation on a claim you can add and remove any one from your policy at any time no questions asked. Which is what I did, the woman at Progressive took the other 2 people off my policy and switched my agent!!
March 21, 2011Was this review helpful to you?