Raleigh Rooms Unlimited

★★★★☆
  • 5008 New Bern Ave

    Raleigh, NC 27610

    Map & Directions
  • 919-231-1415

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Ok, this review is long overdue. My husband and I were moving into a custom built home, and we wanted to purchase a sectional made by Ashley's Furniture. We called the owner because we were concerned by the other reviews. We had a great conversation, and went in and spoke with Drew. He ordered our furniture without an upfront cost, and we received it in perfect condition! They even delivered it on our schedule... I am impressed! And my husband was very pleased with the service!

5
★★★★★

Ok, this review is long overdue. My husband and I were moving into a custom built home, and we wanted to purchase a sectional made by Ashley's Furniture. We called the owner because we were concerned by the other reviews. We had a great conversation, and went in and spoke with Drew. He ordered our furniture without an upfront cost, and we received it in perfect condition! They even delivered it on our schedule... I am impressed! And my husband was very pleased with the service!

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While posting, please be mindfull that there is a Rooms Unlimited in NJ that is not affliliated with the store in Raleigh, NC. I did my research prior to purchasing and I found that Rooms Unlimited in Ral. was a pleasure to deal with. Their price's were good and they even gave me free delivery!!! Before I purchased my bedroom set I shopped everywhere, I was looking for the best price and customer services. I'm currently in need of a living room set and I do not feel that I need to shop anywhere else. Thanks!

5
★★★★★

While posting, please be mindfull that there is a Rooms Unlimited in NJ that is not affliliated with the store in Raleigh, NC. I did my research prior to purchasing and I found that Rooms Unlimited in Ral. was a pleasure to deal with. Their price's were good and they even gave me free delivery!!! Before I purchased my bedroom set I shopped everywhere, I was looking for the best price and customer services. I'm currently in need of a living room set and I do not feel that I need to shop anywhere else. Thanks!

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EXCELLENT COMPANY TO BUY YOUR FURNITURE FROM!! Prices are very very reasonable!!!!! I have to admit I was curious as to what I would find entering the doors but I was so excited when I did! I purchased 2 bedroom sets and I am extremely pleased with the product and quality. Not only was I pleased with the furniture but also the fabulous customer service given by two employees there. Linda Roberson and Drew Rivers are two sales associates that will go above and beyond to find you what you are looking for. The prices I received were way less than expected for the quality. Ashley furniture is one of our favorite lines of furniture and this business can get it for you at a great price. Thanks to the company for being so helpful. Didn't mind the delivery fee especially since the prices were so discounted.

5
★★★★★

EXCELLENT COMPANY TO BUY YOUR FURNITURE FROM!! Prices are very very reasonable!!!!! I have to admit I was curious as to what I would find entering the doors but I was so excited when I did! I purchased 2 bedroom sets and I am extremely pleased with the product and quality. Not only was I pleased with the furniture but also the fabulous customer service given by two employees there. Linda Roberson and Drew Rivers are two sales associates that will go above and beyond to find you what you are looking for. The prices I received were way less than expected for the quality. Ashley furniture is one of our favorite lines of furniture and this business can get it for you at a great price. Thanks to the company for being so helpful. Didn't mind the delivery fee especially since the prices were so discounted.

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We had nothing but a wonderful exoerience. We purchased 2 full living room sets. We had it delievered, we had 2 seperate orders because one was on back order and they didn't charge us for the 2 seperate delivery's. They even honored the tax free weekend on it after the weekend had passed. The prices were better than anywhere else that we had looked. We got the 5 year warranty on al four couches and the warranty company have even been great, we have them come clean every other month.
Drew was such a pleasure to work with! We are looking for our boys bedroom sets and plan to use them again.

5
★★★★★

We had nothing but a wonderful exoerience. We purchased 2 full living room sets. We had it delievered, we had 2 seperate orders because one was on back order and they didn't charge us for the 2 seperate delivery's. They even honored the tax free weekend on it after the weekend had passed. The prices were better than anywhere else that we had looked. We got the 5 year warranty on al four couches and the warranty company have even been great, we have them come clean every other month.
Drew was such a pleasure to work with! We are looking for our boys bedroom sets and plan to use them again.

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I Have been to this store twice now and i have found thta Drew was very helpful both times. I am a district manager for a facility and his customer service skills are high. The outside can use some work, but the cs will super seed that any day of the week. The furniture is absouletly great. Sometimes as patrons we have to look at ourselves and say, is it the fault of the employees if they cant waive fees or is it higher ups that say no. If they do will we as consumers pay their rent, childcare or car payment if they are fired for doing what they are told not do. I will recommend this store to all 7K members we have in our business and others as well. Thanks Drew you were great.

4
★★★★☆

I Have been to this store twice now and i have found thta Drew was very helpful both times. I am a district manager for a facility and his customer service skills are high. The outside can use some work, but the cs will super seed that any day of the week. The furniture is absouletly great. Sometimes as patrons we have to look at ourselves and say, is it the fault of the employees if they cant waive fees or is it higher ups that say no. If they do will we as consumers pay their rent, childcare or car payment if they are fired for doing what they are told not do. I will recommend this store to all 7K members we have in our business and others as well. Thanks Drew you were great.

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I must say, its unfortunate that you only see bad posting or reviews, and not just for Rooms Unlimited but for other companies. So I felt compelled to do otherwise. I have had nothing but an excellent experience dealing with the folks at Rooms Unlimited. I have been a long time and loyal customer and I will not purchase my furniture from anyone else! The staff has always been very helpful, caring and considerate of my needs. I highly recommend Rooms Unlimited. They have always been able to give me the best deals, especially on Ashley furniture. The warehouse look on the outside is deceiving of what you will see on the inside! This is a prime example of ??Don??t judge a book by its cover?

4
★★★★☆

I must say, its unfortunate that you only see bad posting or reviews, and not just for Rooms Unlimited but for other companies. So I felt compelled to do otherwise. I have had nothing but an excellent experience dealing with the folks at Rooms Unlimited. I have been a long time and loyal customer and I will not purchase my furniture from anyone else! The staff has always been very helpful, caring and considerate of my needs. I highly recommend Rooms Unlimited. They have always been able to give me the best deals, especially on Ashley furniture. The warehouse look on the outside is deceiving of what you will see on the inside! This is a prime example of ??Don??t judge a book by its cover?

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1 out of 2 people found this review helpful.

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I had the worst experience there as well. I bought a living room set and two bedroom sets there. It was a hassle trying to schedule delivery. Then when the the delivery staff came finally a month after I brought the furniture....they were not professional. They brought the wrong chair for the living room. My TV stand had a dent in it and the manager was very rude and refused to replace it....said my TV was too heavy for it. I bought a flat screen and it still has a dent in it. The warranty company that you go thru with this place takes forever to replace your furniture. Furniture provided was very poorly built and I will never buy anything from them again.

1
★☆☆☆☆

I had the worst experience there as well. I bought a living room set and two bedroom sets there. It was a hassle trying to schedule delivery. Then when the the delivery staff came finally a month after I brought the furniture....they were not professional. They brought the wrong chair for the living room. My TV stand had a dent in it and the manager was very rude and refused to replace it....said my TV was too heavy for it. I bought a flat screen and it still has a dent in it. The warranty company that you go thru with this place takes forever to replace your furniture. Furniture provided was very poorly built and I will never buy anything from them again.

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I had purchased several pieces of furniture such as dining room table,kids bedroom suit, my bed room suit. My last purchase was terrible loaded the wrong set on truck.Came out to pick up set to deliver the correct one,damage was done to casin and walls refused to repair took to court . Won case, owner was very rude.Promised a 100.00 store credit due to inconvience and mix up never recieved .Thats okay lost a very good customer.

1
★☆☆☆☆

I had purchased several pieces of furniture such as dining room table,kids bedroom suit, my bed room suit. My last purchase was terrible loaded the wrong set on truck.Came out to pick up set to deliver the correct one,damage was done to casin and walls refused to repair took to court . Won case, owner was very rude.Promised a 100.00 store credit due to inconvience and mix up never recieved .Thats okay lost a very good customer.

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I need some info on furniture.I will be looking forward to get some email.what I am looking for is dinning,living and family roomDescribe your experience.
Did they meet your expectations?
Do they specialize in anything?
Are they a good deal?
Would you recommend them.

1
★☆☆☆☆

I need some info on furniture.I will be looking forward to get some email.what I am looking for is dinning,living and family roomDescribe your experience.
Did they meet your expectations?
Do they specialize in anything?
Are they a good deal?
Would you recommend them.

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The store is so much bigger inside than it looks from the outside and the staff is helpful, but also mindful to not be too pushy. We liked some of the pieces but they did not quite have the selection we were looking for. We were able to get them to give us a good quote on the item we did like, but we just could not justify the delivery charge of $75 (we live less than a mile away) so we went with someone else who waived the delivery fee. Great store though and caring staff.

4
★★★★☆

The store is so much bigger inside than it looks from the outside and the staff is helpful, but also mindful to not be too pushy. We liked some of the pieces but they did not quite have the selection we were looking for. We were able to get them to give us a good quote on the item we did like, but we just could not justify the delivery charge of $75 (we live less than a mile away) so we went with someone else who waived the delivery fee. Great store though and caring staff.

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