Lacroix Veterinary Hospital

★★☆☆☆
  • 908 Pine Grove Dr

    Wilmington, NC 28409

    Map & Directions
  • 910-799-3100

About Lacroix Veterinary Hospital

Hours
Mon-Fri 7:30am-5:30pm, Sat 8am-12:30am

Pets & Animals

Pets & Animals
More choices in Wilmington:
Resultset_next

Blue Cross Veterinary Hospital

2665 E Pacific Coast Hwy Signal Hill, CA

Resultset_next

Cats & Dogs Animal Hospital

627 Redondo Avenue Long Beach, CA

1.8 5
Hi! Sign in to let us know how Lacroix Veterinary Hospital was?
Write a Review
.

I had been going to see Dr. LaCroix for YEARS. I am a pit bull owner and absoluteley loved Dr. LaCroix and his staff. He loved my Pit Bull too. Then, one dreadfull day, he decided to retire and sell his practice. I took my pit in for his usual check-up and nail clipping and was astonished by what happened. Dr. Lacroix would take us BOTH in the exam room, do his fecal and other exams, and clip his nails while I held his head and comforted him, no problem. That was why I loved going to Dr. LaCroix. It was simple and easy. BUT NOT THIS TIME! They took my dog back, WITHOUT ME (80 lb pit bull) and tried to stick their finger up his butt and clip his nails. That Sh*t is NOT happening, and I tried to tell them it would never happen. So 10 minutes later they come up to tell me "YOU have a very aggressive dog and we can not do his fecal OR clip his nails without sedating him." I said "I will not sedate my dog. I told you that you would not be able to do it without me. Let me go back so we can get it done." Dr LaCroix and I ALWAYS did it with NO PROBLEMS!!" But they refused to let me go back with my dog. And they wrote in his chart that he was a very aggressive dog. My pit is in no way, shape or form aggressive!! He always went in that office wagging his tail and licking everyone to death. He is a very happy, caring & loving pit! I raised him to be around others and children and other dogs with no problems!! I felt they were instantly were stereo typing my pit bull. He would never hurt a fly!! I told them "If someone tried putting something up your butt you would not like it either!" All they had to do is let me hold his head and comfort him. Stupid AS* DRS!! Then she told me if it took more than one of them to clip his nails they would charge me double!! I was like "WHAT?? Dr. Lacroix would have NEVER DONE THAT!!" What a crock!! I heard that he wished he would not have sold his name with the practice because there are so many bad stories he has been told about the new owners. I will NEVER take any of my animals back there EVER!!!

1
★☆☆☆☆

I had been going to see Dr. LaCroix for YEARS. I am a pit bull owner and absoluteley loved Dr. LaCroix and his staff. He loved my Pit Bull too. Then, one dreadfull day, he decided to retire and sell his practice. I took my pit in for his usual check-up and nail clipping and was astonished by what happened. Dr. Lacroix would take us BOTH in the exam room, do his fecal and other exams, and clip his nails while I held his head and comforted him, no problem. That was why I loved going to Dr. LaCroix. It was simple and easy. BUT NOT THIS TIME! They took my dog back, WITHOUT ME (80 lb pit bull) and tried to stick their finger up his butt and clip his nails. That Sh*t is NOT happening, and I tried to tell them it would never happen. So 10 minutes later they come up to tell me "YOU have a very aggressive dog and we can not do his fecal OR clip his nails without sedating him." I said "I will not sedate my dog. I told you that you would not be able to do it without me. Let me go back so we can get it done." Dr LaCroix and I ALWAYS did it with NO PROBLEMS!!" But they refused to let me go back with my dog. And they wrote in his chart that he was a very aggressive dog. My pit is in no way, shape or form aggressive!! He always went in that office wagging his tail and licking everyone to death. He is a very happy, caring & loving pit! I raised him to be around others and children and other dogs with no problems!! I felt they were instantly were stereo typing my pit bull. He would never hurt a fly!! I told them "If someone tried putting something up your butt you would not like it either!" All they had to do is let me hold his head and comfort him. Stupid AS* DRS!! Then she told me if it took more than one of them to clip his nails they would charge me double!! I was like "WHAT?? Dr. Lacroix would have NEVER DONE THAT!!" What a crock!! I heard that he wished he would not have sold his name with the practice because there are so many bad stories he has been told about the new owners. I will NEVER take any of my animals back there EVER!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My husband and I found a little stray male cat. We planned to have him neutered and get his shots on payday and make him part of our family. He had fleas and ear mites so my husband stopped at the Lacroix Veterinary Clinic to purchase a tube of Revolution. The woman at the front desk said they didn't sell Revolution over the counter. The cat would have to be seen by a vet to get it. My husband asked if there was anything that they did sell over the counter for fleas or could she recommend anything as we couldn't afford to see the vet until the end of the month. Her recommendation was that we find the cat a better home since we were unwilling to give him the proper care. My husband thought he'd heard her wrong and asked her to repeat what she'd said. She told him he was unfit to have an animal and that he should find the cat a better home. A patient in the waiting room gasped in disbelief when she heard the woman say this. My husband said that he would be using another vet in the future and left. He'd given his name when he came in and our info was in their computer. She called Animal control, reported us for animal abuse and neglect and we are now facing $300 in fines and were given 72 hours to get the little stray neutered, get his shots and have him treated for fleas and ear mites or all our cats would be taken from our home and we could be facing more fines and possible jail time. I will never go to LaCroix Veterinary Clinic again.

1
★☆☆☆☆

My husband and I found a little stray male cat. We planned to have him neutered and get his shots on payday and make him part of our family. He had fleas and ear mites so my husband stopped at the Lacroix Veterinary Clinic to purchase a tube of Revolution. The woman at the front desk said they didn't sell Revolution over the counter. The cat would have to be seen by a vet to get it. My husband asked if there was anything that they did sell over the counter for fleas or could she recommend anything as we couldn't afford to see the vet until the end of the month. Her recommendation was that we find the cat a better home since we were unwilling to give him the proper care. My husband thought he'd heard her wrong and asked her to repeat what she'd said. She told him he was unfit to have an animal and that he should find the cat a better home. A patient in the waiting room gasped in disbelief when she heard the woman say this. My husband said that he would be using another vet in the future and left. He'd given his name when he came in and our info was in their computer. She called Animal control, reported us for animal abuse and neglect and we are now facing $300 in fines and were given 72 hours to get the little stray neutered, get his shots and have him treated for fleas and ear mites or all our cats would be taken from our home and we could be facing more fines and possible jail time. I will never go to LaCroix Veterinary Clinic again.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

took dog here when Dr. Lacroix was there loved it. Didn't like new guy so vet hopped for 2 visits -- missing Dr. Lacroix -- went back to Lacroix Hospital for a 2nd shot and Spent $600 on something that cost $300 at last vets -- was told need to spend $700 or up for the then required surgery --went back to 2nd vet choice who is good but we all loved Dr. Lacroix so he's HARD to replace and the surgery was $350.00 - watch out for your $$$$ here - be willing to spend twice as much as you would spend elsewhere in town
added 4/17/09
I found this article on the absent owner of Lacroix - Frank Batten and his investment banker partner at this link - www.vet-advantage.com/2009/04/mision-margin/ in this article they are explaining how to "aggressively" increase profit. How to push services, supplies they carry and get the patients to come in more. They actually talk about something called "precieved value" as opposed to real value ( I am not kidding here folks) and "don't charge fees that are fair and affordable but that are appropriate for you to meet your business objective" - that is a direct quote from the article. Please read it.

1
★☆☆☆☆

took dog here when Dr. Lacroix was there loved it. Didn't like new guy so vet hopped for 2 visits -- missing Dr. Lacroix -- went back to Lacroix Hospital for a 2nd shot and Spent $600 on something that cost $300 at last vets -- was told need to spend $700 or up for the then required surgery --went back to 2nd vet choice who is good but we all loved Dr. Lacroix so he's HARD to replace and the surgery was $350.00 - watch out for your $$$$ here - be willing to spend twice as much as you would spend elsewhere in town
added 4/17/09
I found this article on the absent owner of Lacroix - Frank Batten and his investment banker partner at this link - www.vet-advantage.com/2009/04/mision-margin/ in this article they are explaining how to "aggressively" increase profit. How to push services, supplies they carry and get the patients to come in more. They actually talk about something called "precieved value" as opposed to real value ( I am not kidding here folks) and "don't charge fees that are fair and affordable but that are appropriate for you to meet your business objective" - that is a direct quote from the article. Please read it.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I recently switched vets and decided to try LaCroix out. The staff was very friendly and the doctors are obviously kind and gentle pet lovers. I would recommend this vet to anyone I knew

5
★★★★★

I recently switched vets and decided to try LaCroix out. The staff was very friendly and the doctors are obviously kind and gentle pet lovers. I would recommend this vet to anyone I knew

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I understand that the Lacroix Veterinary Hospital has just been sold to a new Vet./Owner. My wife and I have been loyal clients for many years. Today my wife took our two dogs Sidney and Chipper to get the annual chech and Rabies shots. The Bill was over $300.00!. Can you imagine? called to inquire about this gross over charge, and was told about other services that they had required and also billed for. And I was told that that is the "New Policy" of the new owners/Vet. BEWARE OF OVER BILLING AND UNEEDED SERVICES.

1
★☆☆☆☆

I understand that the Lacroix Veterinary Hospital has just been sold to a new Vet./Owner. My wife and I have been loyal clients for many years. Today my wife took our two dogs Sidney and Chipper to get the annual chech and Rabies shots. The Bill was over $300.00!. Can you imagine? called to inquire about this gross over charge, and was told about other services that they had required and also billed for. And I was told that that is the "New Policy" of the new owners/Vet. BEWARE OF OVER BILLING AND UNEEDED SERVICES.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Lacroix Veterinary Hospital, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review