High Tech Tire & Auto

★★★★☆
  • 4647 Hillsborough Rd

    Durham, NC 27705

    Map & Directions
  • 919-309-9987

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I would highly recommend High Tech Tire and Auto. I took my daughters Mercedes there recently. The last place I took it to said it needed new tie rods, brakes, and hoses and said the cost would be 3,500 for new parts and 2,500 for used parts. I contacted Auto Zone to find out the prices for new parts because the car is an older model Mercedes and I could not afford to pay that much. The guy at Auto Zone recommended High Tech Tire. When I took it there Ed the owner was there. He inspected the car and said the tie rods were fine along with the brakes and other items. I have to say I was dumbfounded. I said are you sure. He said yes mam. He said the only thing that was bad was a rear tail light which he replaced. I not only found him to be thorough but very hospitable and trustworthy. I would highly recommend High Tech Tire and Auto.

5
★★★★★

I would highly recommend High Tech Tire and Auto. I took my daughters Mercedes there recently. The last place I took it to said it needed new tie rods, brakes, and hoses and said the cost would be 3,500 for new parts and 2,500 for used parts. I contacted Auto Zone to find out the prices for new parts because the car is an older model Mercedes and I could not afford to pay that much. The guy at Auto Zone recommended High Tech Tire. When I took it there Ed the owner was there. He inspected the car and said the tie rods were fine along with the brakes and other items. I have to say I was dumbfounded. I said are you sure. He said yes mam. He said the only thing that was bad was a rear tail light which he replaced. I not only found him to be thorough but very hospitable and trustworthy. I would highly recommend High Tech Tire and Auto.

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First of all, readers of a review do nothing to access it. Posters of a review go through hoops to post one, so its easy to understand why someone with a bad experience might do so, but most with a good experience just don't take the time. For that reason, I look at the ratio of good/bad reviews. if the good even EQUAL the bad, I take it as a good overal company. I took the time today to sign up and post this good review because after 20+ years of bringing MANY vehicles to Ed and Lee, I've never been disapointed, and there's been many times I walked out with no charge - fuses, tire patches, air, jump starts, etc. Its easy to assume (read reviews below) that a mechanic will screw up your car for profits later, but far more likely is your car just decided then to screw up... deal with it rather than blame someone else. I trust Ed and High Tech with all my cars, and none of them have been to any other mechanic in decades. (Really? You think they screwed up your battery so they can sell you a new one? REALLY?)

5
★★★★★

First of all, readers of a review do nothing to access it. Posters of a review go through hoops to post one, so its easy to understand why someone with a bad experience might do so, but most with a good experience just don't take the time. For that reason, I look at the ratio of good/bad reviews. if the good even EQUAL the bad, I take it as a good overal company. I took the time today to sign up and post this good review because after 20+ years of bringing MANY vehicles to Ed and Lee, I've never been disapointed, and there's been many times I walked out with no charge - fuses, tire patches, air, jump starts, etc. Its easy to assume (read reviews below) that a mechanic will screw up your car for profits later, but far more likely is your car just decided then to screw up... deal with it rather than blame someone else. I trust Ed and High Tech with all my cars, and none of them have been to any other mechanic in decades. (Really? You think they screwed up your battery so they can sell you a new one? REALLY?)

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For over a decade, I have received exceptional car care services from High Tech Tire and Auto at 4647 Hillsborough Road in Durham, NC. Over the years, from transmission rebuilding, alternators, starters, brakes, tires, oil changes, NC inspections, batteries to bulbs, every service has been done in a professional, timely and cost effective manner. Ed Gaydosik and his staff have been HONEST, courteous and attentive - even answering all my questions! Without any reservations, I recommend them to anyone needing honest auto repair because the work is not only excellent but guaranteed! They REALLY DO FIX CARS!

5
★★★★★

For over a decade, I have received exceptional car care services from High Tech Tire and Auto at 4647 Hillsborough Road in Durham, NC. Over the years, from transmission rebuilding, alternators, starters, brakes, tires, oil changes, NC inspections, batteries to bulbs, every service has been done in a professional, timely and cost effective manner. Ed Gaydosik and his staff have been HONEST, courteous and attentive - even answering all my questions! Without any reservations, I recommend them to anyone needing honest auto repair because the work is not only excellent but guaranteed! They REALLY DO FIX CARS!

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In my view, this is the best auto shop in the triangle area. I heard great things about this shop by word of mouth, which of course is the best way to find a good mechanic. Since visiting them, I've had only positive experiences. Superb owner, skilled mechanics, fair prices, courteous, timely, and informative service, very clean shop and waiting area. Any interested reader should also see the Car Talk mechanic reviews, where High Tech gets high marks: http://www.cartalk.com/content/mechx/find.html

5
★★★★★

In my view, this is the best auto shop in the triangle area. I heard great things about this shop by word of mouth, which of course is the best way to find a good mechanic. Since visiting them, I've had only positive experiences. Superb owner, skilled mechanics, fair prices, courteous, timely, and informative service, very clean shop and waiting area. Any interested reader should also see the Car Talk mechanic reviews, where High Tech gets high marks: http://www.cartalk.com/content/mechx/find.html

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Ed's been working on my vehicles for almost 20 years. He is always courteous and his guys seem to know what they're doing. I have a really bad schedule for getting my cars serviced and he always accomodates me often on a spur of the moment. I don't trust the "oil change in a box" shops. You wanna talk about rip-offs, go in one of those places and see how much your $19.95 oil change ends up costing.

4
★★★★☆

Ed's been working on my vehicles for almost 20 years. He is always courteous and his guys seem to know what they're doing. I have a really bad schedule for getting my cars serviced and he always accomodates me often on a spur of the moment. I don't trust the "oil change in a box" shops. You wanna talk about rip-offs, go in one of those places and see how much your $19.95 oil change ends up costing.

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I am a single mother, I don't make a whole lot of money, and my car is high mileage. But I must have that car to keep functioning. Whenever something goes wrong, Mr. Gaydosik is right there ready to do what it takes to get me back on the road. It means so much to have someone that I feel is on my side and cares about my car. by Brenda Love

5
★★★★★

I am a single mother, I don't make a whole lot of money, and my car is high mileage. But I must have that car to keep functioning. Whenever something goes wrong, Mr. Gaydosik is right there ready to do what it takes to get me back on the road. It means so much to have someone that I feel is on my side and cares about my car. by Brenda Love

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i've been taking our cars (subaru and honda) to ed at high tech tire & auto in durham for about a year. we had recently moved to durham, and used car talk's "mechanics files" tool (http://www.cartalk.com/content/mechx) to find a local shop. high tech could not be more convenient (2 blocks from home, and right on a DATA bus stop).

in the 4 or 5 times i've been there in the past year, i've been consistently impressed by the quality of the technicians' work, the knowledge and honesty of ed, and the general environment of the shop. i've lived all over this country and been to a few dozen mechanics - ed's shop is right up there for quality.

i don't always write reviews, but felt compelled to offer an alternative perspective to the review from mary k. i unconditionally recommend high tech tire & auto.

4
★★★★☆

i've been taking our cars (subaru and honda) to ed at high tech tire & auto in durham for about a year. we had recently moved to durham, and used car talk's "mechanics files" tool (http://www.cartalk.com/content/mechx) to find a local shop. high tech could not be more convenient (2 blocks from home, and right on a DATA bus stop).

in the 4 or 5 times i've been there in the past year, i've been consistently impressed by the quality of the technicians' work, the knowledge and honesty of ed, and the general environment of the shop. i've lived all over this country and been to a few dozen mechanics - ed's shop is right up there for quality.

i don't always write reviews, but felt compelled to offer an alternative perspective to the review from mary k. i unconditionally recommend high tech tire & auto.

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We have taken our cars to Ed at High-Tech Auto for a few years now and highly recommend them. We have had nothing but positive interactions and great service. We've had some significant repairs needed, and some minor issues. Ed has always worked with us both time and budget-wise and we've not had a single problem.

5
★★★★★

We have taken our cars to Ed at High-Tech Auto for a few years now and highly recommend them. We have had nothing but positive interactions and great service. We've had some significant repairs needed, and some minor issues. Ed has always worked with us both time and budget-wise and we've not had a single problem.

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Astonishing cooincidince: I took my car into High Tech Tire to get my tires replaced. Before taking it in, I could not detect any problem with my battery. However, when High Tech called me to tell me the tires were done, they warned me about the battery needing to be replaced. Having had no trouble with the battery, I figured I'd have my regular mechanics check it out when I took the car in for the 60K.

The next day, my car wouldn't start. My battery did not have enough charge to turn over the engine.

The timing of this failure inspired me to reflect on three questions.

I asked myself the question, is it possible to render a battery unable to keep a charge? I discovered claims that it is technically possible to accomplish this.

I asked myself the question, is it possible that checking the health of a battery could inadvertently contribute to the failure of that battery? I did not find any information to answer this question one way or the other.

I then asked myself the question, what are the odds that my battery would fail exactly one day after taking my car into High Tech Tire and Auto, when before taking it to High Tech Tire the battery was able to start the car with no obviously detectable problem?

I leave you with these questions before you take your car into High Tech Tire and Auto.

1
★☆☆☆☆

Astonishing cooincidince: I took my car into High Tech Tire to get my tires replaced. Before taking it in, I could not detect any problem with my battery. However, when High Tech called me to tell me the tires were done, they warned me about the battery needing to be replaced. Having had no trouble with the battery, I figured I'd have my regular mechanics check it out when I took the car in for the 60K.

The next day, my car wouldn't start. My battery did not have enough charge to turn over the engine.

The timing of this failure inspired me to reflect on three questions.

I asked myself the question, is it possible to render a battery unable to keep a charge? I discovered claims that it is technically possible to accomplish this.

I asked myself the question, is it possible that checking the health of a battery could inadvertently contribute to the failure of that battery? I did not find any information to answer this question one way or the other.

I then asked myself the question, what are the odds that my battery would fail exactly one day after taking my car into High Tech Tire and Auto, when before taking it to High Tech Tire the battery was able to start the car with no obviously detectable problem?

I leave you with these questions before you take your car into High Tech Tire and Auto.

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My recent experience with High Tech Tire & Auto (new address 4647 Hillsborough Rd.) was the most outrageous example of gross incompetence and intentional repair fraud that I've seen in 35 years. It was especially distressing, given that I had been a loyal customer of Ed's since 1996 and had sent him several referrals. In May of 2006 Ed told me I had an oil leak on my '99 F-150 engine with 97,000 miles. The truck was running fine but Ed claimed that the engine "could fail tomorrow or in 2 years" & it was best to be pro-active and buy another 100,000 miles of 'insurance' while the engine was still good. He knew that I used the truck for work & camping, so he played on my fear that I could be stranded. I reluctantly agreed to a head gasket repair which cost $1,213.60. Immediately after (on the way to our vacation) the Service Engine Light came on due to a vacuum problem, and a horrible new chronic burning odor appeared which became known as the "mystery smell." (Why is it that after a week in the shop the repair is NEVER completely done and you ALWAYS have to return to the garage?) In 11 months, instead of fixing the smell, Ed made jokes about it. Next came the 100,000 mile tune-up. Suddenly the engine started skipping & vibrating over 50 mph. Ed offered no-brainer explanations such as "it's just old" even though I reminded him that the engine was previously running just fine. This started a 10-month nightmare of futile visits to the shop where nothing got resolved. What kind of a way is this to run a business? It seemed more like a day care center for cars than a repair shop. No urgency here. Ed supposedly guarantees the work but what good is it if they can't fix it correctly in the first place? On 3/27 the truck lost all power but Ed had the answer: a new set of wires for $270.28. The next morning on a cold start the engine spewed a huge white cloud of smoke and blew a hole in the new valve cover gasket. I barely got to the garage and was told not to drive it. The mechanic, Robert, drove me home and announced that the costly head repair had been TOTALLY unnecessary and that he and mechanic Tim had strongly argued with Ed against tearing open my engine!! I was FLOORED. Robert, and several others I have since spoken with who handle Ford fleet accounts, claimed that the older engines have a chronic slow "seepage" on the right manifold which is a design flaw and does not justify a head repair. All you can do is monitor the oil level until ithe engine wears out. I'D BEEN HAD but decided not to say anything until my vehicle was at least operational.The valve cover gasket was replaced (which had been improperly installed and was the source of the mystery smell) and Ed charged me another $324.74 for an air flow sensor which, he claimed, had been the REAL culprit all along. It was now supposedly fixed. On April 3rd I test drove the truck to discover that it was still skipping and vibrating! Ed now claimed -- wait for it -- that I simply needed a NEW ENGINE! So what happened to that $1213 worth of 'insurance' I bought last year with the head repair? On April 4th I hired a local mechanic, Joe Whitt from Whitt's Auto Care in Durham, as my advocate. Joe graciously spent several free hours going over my case. Within 5 minutes of looking at the truck he had isolated the problem: 2 spark plugs with cracked insulators which had been improperly installed by High Tech during the 100,000-mile tune-up. A compression test indicated that I had 3 cylinders with bad rings, a situation that should have been disclosed by High Tech BEFORE a costly head repair was even considered. The $1213 that was wasted on this disaster could have been put toward a new engine, but I was never given that option. On April 5th, 2007, I confronted Ed Gaydosik with a demand for a refund of: 1) Joe Whitt's bill to fix the problem, 2) the unnecessary wire set, 3) the unnecessary air flow sensor, and 4) the unnecessary head repair, TOTAL = $1,986.32. I didn't expect to get too much cooperation but slamming those cracked platinum plugs on the counter seemed to finally get jokin' Ed's attention. Ed wrote me a check for $772.72 for the first 3 items. We argued for 10 minutes over the head repair where he tried his loopy logic on me to distract from the fact that he got caught defrauding a loyal 10-year customer with a bogus repair. I offered a compromise of $770 (labor only) but Ed refused. I felt this was more than fair, considering that this flying circus of gross incompetence and fraud has caused me several lost days of work and 11 months of inconvenience and stress. It's think it's sad that Ed has that big building full of sophisticated equipment but can't even diagnose a faulty spark plug, unless of course, it's more profitable not to. I want my $1213.60.
Submitted by Mary Kenney, Durham, NC

1
★☆☆☆☆

My recent experience with High Tech Tire & Auto (new address 4647 Hillsborough Rd.) was the most outrageous example of gross incompetence and intentional repair fraud that I've seen in 35 years. It was especially distressing, given that I had been a loyal customer of Ed's since 1996 and had sent him several referrals. In May of 2006 Ed told me I had an oil leak on my '99 F-150 engine with 97,000 miles. The truck was running fine but Ed claimed that the engine "could fail tomorrow or in 2 years" & it was best to be pro-active and buy another 100,000 miles of 'insurance' while the engine was still good. He knew that I used the truck for work & camping, so he played on my fear that I could be stranded. I reluctantly agreed to a head gasket repair which cost $1,213.60. Immediately after (on the way to our vacation) the Service Engine Light came on due to a vacuum problem, and a horrible new chronic burning odor appeared which became known as the "mystery smell." (Why is it that after a week in the shop the repair is NEVER completely done and you ALWAYS have to return to the garage?) In 11 months, instead of fixing the smell, Ed made jokes about it. Next came the 100,000 mile tune-up. Suddenly the engine started skipping & vibrating over 50 mph. Ed offered no-brainer explanations such as "it's just old" even though I reminded him that the engine was previously running just fine. This started a 10-month nightmare of futile visits to the shop where nothing got resolved. What kind of a way is this to run a business? It seemed more like a day care center for cars than a repair shop. No urgency here. Ed supposedly guarantees the work but what good is it if they can't fix it correctly in the first place? On 3/27 the truck lost all power but Ed had the answer: a new set of wires for $270.28. The next morning on a cold start the engine spewed a huge white cloud of smoke and blew a hole in the new valve cover gasket. I barely got to the garage and was told not to drive it. The mechanic, Robert, drove me home and announced that the costly head repair had been TOTALLY unnecessary and that he and mechanic Tim had strongly argued with Ed against tearing open my engine!! I was FLOORED. Robert, and several others I have since spoken with who handle Ford fleet accounts, claimed that the older engines have a chronic slow "seepage" on the right manifold which is a design flaw and does not justify a head repair. All you can do is monitor the oil level until ithe engine wears out. I'D BEEN HAD but decided not to say anything until my vehicle was at least operational.The valve cover gasket was replaced (which had been improperly installed and was the source of the mystery smell) and Ed charged me another $324.74 for an air flow sensor which, he claimed, had been the REAL culprit all along. It was now supposedly fixed. On April 3rd I test drove the truck to discover that it was still skipping and vibrating! Ed now claimed -- wait for it -- that I simply needed a NEW ENGINE! So what happened to that $1213 worth of 'insurance' I bought last year with the head repair? On April 4th I hired a local mechanic, Joe Whitt from Whitt's Auto Care in Durham, as my advocate. Joe graciously spent several free hours going over my case. Within 5 minutes of looking at the truck he had isolated the problem: 2 spark plugs with cracked insulators which had been improperly installed by High Tech during the 100,000-mile tune-up. A compression test indicated that I had 3 cylinders with bad rings, a situation that should have been disclosed by High Tech BEFORE a costly head repair was even considered. The $1213 that was wasted on this disaster could have been put toward a new engine, but I was never given that option. On April 5th, 2007, I confronted Ed Gaydosik with a demand for a refund of: 1) Joe Whitt's bill to fix the problem, 2) the unnecessary wire set, 3) the unnecessary air flow sensor, and 4) the unnecessary head repair, TOTAL = $1,986.32. I didn't expect to get too much cooperation but slamming those cracked platinum plugs on the counter seemed to finally get jokin' Ed's attention. Ed wrote me a check for $772.72 for the first 3 items. We argued for 10 minutes over the head repair where he tried his loopy logic on me to distract from the fact that he got caught defrauding a loyal 10-year customer with a bogus repair. I offered a compromise of $770 (labor only) but Ed refused. I felt this was more than fair, considering that this flying circus of gross incompetence and fraud has caused me several lost days of work and 11 months of inconvenience and stress. It's think it's sad that Ed has that big building full of sophisticated equipment but can't even diagnose a faulty spark plug, unless of course, it's more profitable not to. I want my $1213.60.
Submitted by Mary Kenney, Durham, NC

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My insurance company also recommended this company to fix the hail dents in my car from a hail storm in April. I'm glad I went with these nice folks. They fixed it back to the way it was before it was dented just like new -
I was very much impressed with their professionalism and caring attitude when I had my car in to be repaired.
thank you!

3
★★★☆☆

My insurance company also recommended this company to fix the hail dents in my car from a hail storm in April. I'm glad I went with these nice folks. They fixed it back to the way it was before it was dented just like new -
I was very much impressed with their professionalism and caring attitude when I had my car in to be repaired.
thank you!

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