Monro Muffler Brake & Svc

★★★★☆
  • 4900 Atlantic Avenue

    Raleigh, NC 27616

    Map & Directions
  • 919-877-9007

Automotive

Automotive
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Job well done gang. My wheel bearings were done and my converter in the last month. Better price than other quotes,great job,fair amount of time.

2
★★★★★

Job well done gang. My wheel bearings were done and my converter in the last month. Better price than other quotes,great job,fair amount of time.

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Did some work for me over the weekend and I must say,I am very pleased. Went to another shop and was lied to,flat out. Got the truth and a heck of a price!

2
★★★★★

Did some work for me over the weekend and I must say,I am very pleased. Went to another shop and was lied to,flat out. Got the truth and a heck of a price!

Pros: honest,great price and service

Cons: Needs more help

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They did the rotors on my car(my baby) and I am VERY happy! Got other quotes,for much more and was even told I needed much more by another store. Honest and great work!

5
★★★★★

They did the rotors on my car(my baby) and I am VERY happy! Got other quotes,for much more and was even told I needed much more by another store. Honest and great work!

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.

I had some major work done to my vehicle at Monro on Atlantic last week. After going to a shop I had gone to for some years,down the road, my gut said get more oppinions. I was told I did NOT need what two other shops said I did and was given the truth.It was fixed when promised at a VERY good price. Keep up the good work gang.Big change in that store over the last few months!

2
★★★★★

I had some major work done to my vehicle at Monro on Atlantic last week. After going to a shop I had gone to for some years,down the road, my gut said get more oppinions. I was told I did NOT need what two other shops said I did and was given the truth.It was fixed when promised at a VERY good price. Keep up the good work gang.Big change in that store over the last few months!

Pros: Honest,good price

Cons: Needs more help in the PM.

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Must say I saw a BIG change for the BETTER in this store. I went to it about a year ago,prior to moving out of state and was very unhappy with the service. I went in for my brakes, just after returning to the Raleigh area, on the suggestion by a friend. I was very happy to see that it had a new manager, who was very up front with me about the repairs I needed. Thanks Tony and the guys!

5
★★★★★

Must say I saw a BIG change for the BETTER in this store. I went to it about a year ago,prior to moving out of state and was very unhappy with the service. I went in for my brakes, just after returning to the Raleigh area, on the suggestion by a friend. I was very happy to see that it had a new manager, who was very up front with me about the repairs I needed. Thanks Tony and the guys!

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So I called to get a quote on my VW Jetta for rear rotors and pads (brakes). I had previously called around other shops getting quotes telling them the exact same information, they were all happy to provide a QUOTE. The gentleman who answered the phone at Monros laughed and said he needs to "look at the car". OK I understand, the quote is only as good as the information I provide, I'm comparing apples to apples here. Finally he breaks down and starts looking up information, he says there are 8 kinda of Jettas, I tell him I have a VR6, exactly what I told the other shops, and he keeps listing them off jokingly. I hung up after that and called Brakes Plus in SE Raleigh. If they treat potential customers like he did me I'm not letting them close to any of my cars!!

1
★☆☆☆☆

So I called to get a quote on my VW Jetta for rear rotors and pads (brakes). I had previously called around other shops getting quotes telling them the exact same information, they were all happy to provide a QUOTE. The gentleman who answered the phone at Monros laughed and said he needs to "look at the car". OK I understand, the quote is only as good as the information I provide, I'm comparing apples to apples here. Finally he breaks down and starts looking up information, he says there are 8 kinda of Jettas, I tell him I have a VR6, exactly what I told the other shops, and he keeps listing them off jokingly. I hung up after that and called Brakes Plus in SE Raleigh. If they treat potential customers like he did me I'm not letting them close to any of my cars!!

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You might save a buck getting your oil changed at Monro's. Just wait until they do a major replacement like a lower intake gasket repair. They don't take the time to get the right part. Its suppose to be plastic, they use metal, whatever is around. They tried to tell me not to mix water with Dex-Col, but on the back of the bottle, it specifically says mix with water. Maybe they can't read either. My car is in really bad shape now after they got done with it. I hope my new mechanic can put it back together. Fortunately, if workmanship is bad, you can always replace him. That's what I'm doing and I'm disputing my $850 bill I have with them. Go there and get a quick oil change, but get a recommendation before you go get major work done there. By the way, they screen your calls if you complain about their work. Another reason not to go to Monros'.

1
★☆☆☆☆

You might save a buck getting your oil changed at Monro's. Just wait until they do a major replacement like a lower intake gasket repair. They don't take the time to get the right part. Its suppose to be plastic, they use metal, whatever is around. They tried to tell me not to mix water with Dex-Col, but on the back of the bottle, it specifically says mix with water. Maybe they can't read either. My car is in really bad shape now after they got done with it. I hope my new mechanic can put it back together. Fortunately, if workmanship is bad, you can always replace him. That's what I'm doing and I'm disputing my $850 bill I have with them. Go there and get a quick oil change, but get a recommendation before you go get major work done there. By the way, they screen your calls if you complain about their work. Another reason not to go to Monros'.

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Message from Monro Muffler Brake & Svc

We know you have a choice when it comes to your auto maintenance needs. At Mr. Tire Auto Service Centers we offer auto repairs and tires in Raleigh, NC at reasonable prices. Call us at 919-877-9007 to find out about our current specials. We offer the following auto services:



* Wheel Alignment

* TPMS System Service

* Tire Rotation

* Tire Inspection

* Tire Air Pressure Check

* Tire Balancing

* Flat Tire Repair

* Brakes

* Shocks & Struts

* Steering Service

* Suspension Service

* Scheduled Maintenance

* Free Maintenance Inspection

* State Inspection

* Oil Change Service

* Fluid Services

* A/C System Service

* Exhaust Systems

* Catalytic Converters

* Mufflers

* Tune Ups

* Battery & Electrical Service

* Wiper Blade Replacement

* Electrical System Service

* Same Day Appointments

* Evening & Weekend Hours

* Online Coupons

* Fleet Service

* Online Learning Center

* Online Appointment Scheduler

More about Monro Muffler Brake & Svc

* Tires * Mufflers * Wiper Blades * Shocks * Struts * Batteries * Brakes * Oil

 

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