Alan's Jewelry & Pawn

★★★★★
  • 736 Tunnel Rd Ste A

    Asheville, NC 28805

    Map & Directions
  • 828-299-4440

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5.0 1
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I have a complaint about one of your employess. Jimmy Medina. The complaint is, that this guy is probably not being paid enough money for the customer service he gives! Bought our 2nd ipod from Jimmy yesterday! love it! I hated the fact that we had to leave the store as soon as we did, but it I had to hurry up and get back home! I have also bought a laptop computer, an Hdtv, and a blue ray player from Jimmy. All work great The products themselves are not the important thing, although they are in better shape than you will find in other pawn shops. The important thing is the customer service exhibited by Jimmy Medina! Words can't describe it! The word exceptional doesn't even come close! Jimmy is the reason my family and I will drive 2 hours from Williamston SC to buy from Alan's rather than driving 3 minutes to our local pawn shop! Reward this man! Give him a big fat raise, give him a huge bonus, buy him a car! I don't care, do something to show you appreciate him! This quality is rare! Oh and the other people there at tunnel road are nice too! I have gone on google and tried to boost the ratings on there. It seems than only people who are posting misunderstood the terms of their,pawn, or felt they were being ripped off because they don't get sentimental value on something.. So hopefully i beefed up the ratings a bit!

5
★★★★★

I have a complaint about one of your employess. Jimmy Medina. The complaint is, that this guy is probably not being paid enough money for the customer service he gives! Bought our 2nd ipod from Jimmy yesterday! love it! I hated the fact that we had to leave the store as soon as we did, but it I had to hurry up and get back home! I have also bought a laptop computer, an Hdtv, and a blue ray player from Jimmy. All work great The products themselves are not the important thing, although they are in better shape than you will find in other pawn shops. The important thing is the customer service exhibited by Jimmy Medina! Words can't describe it! The word exceptional doesn't even come close! Jimmy is the reason my family and I will drive 2 hours from Williamston SC to buy from Alan's rather than driving 3 minutes to our local pawn shop! Reward this man! Give him a big fat raise, give him a huge bonus, buy him a car! I don't care, do something to show you appreciate him! This quality is rare! Oh and the other people there at tunnel road are nice too! I have gone on google and tried to boost the ratings on there. It seems than only people who are posting misunderstood the terms of their,pawn, or felt they were being ripped off because they don't get sentimental value on something.. So hopefully i beefed up the ratings a bit!

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