Outback Steakhouse
Categories:
Restaurants, Traditional American Restaurants, Steakhouse Restaurants
Details:
Carry Out, Dine At The Bar, Family Style Dining, Family-Friendly Dining, Group Dining, Casual Date Spot
Restaurants, Traditional American Restaurants, Steakhouse Restaurants
Carry Out, Dine At The Bar, Family Style Dining, Family-Friendly Dining, Group Dining, Casual Date Spot
Outback Steakhouse is an Australian steakhouse restaurant. Although beef and steak items make up a good portion of the menu, the concept offers a variety of chicken, ribs, seafood, and pasta dishes. Outback Steakhouse emphasizes consistently high-quality food and service, generous portions at moderate prices and a casual atmosphere suggestive of the Australian Outback. Australia is a place of adventure and wonder. Make a discovery of your own at Outback Steakhouse with our New Menu. It's bursting with innovative new choices, classic favorites and lower prices, including 15 meals under $15 starting at $9.95*. *At participating locations
Gluten Free Heaven; Excellent Manager
by facevalue
Was craving a steak and had not eaten all day. Having Celiac Disease makes just eating anywhere difficult. Alas, Outback!
Phoned in my order for pick=up. Ordered Ribeye w/ garlic mashed potatoes & Caesar Salad. Made it back to my destination and ate my salad. Highly anticipating my ribeye I opened the to-go box and there was a bed of french fries all over my steak. Not only did I not order these, but they are not gluten free as they fry in the same vat as blooming onion, etc.
The bright side! I called as soon as I noticed the mistake and the girl put the manager on. He was more than sympathetic and was genuinely concerned about his staff's lack of attention to detail.
Genuinely feeling bad about the mistake, he comp'd a gluten free brownie and other items as well. Regardless of my dismay and dissappointment, Marshall (Mngr) compensated for Outback's error and I would go back to this Outback so long as I know he is managing it.
Being Gluten Free is a learning experience for all of us, even people without Celiac Disease. We can become ill even from the tiniest exposure to Gluten. I believe that because of this experience, this particular Outback will be more aware of orders that are marked Gluten Free.
Bottom line: If it weren't for the error, I would have given a 5 rating. However, Marshall (Mngr) made up for the error and I would go back. The finished product was delicious!
Pros: Delicious extensive Gluten Free Menu; Excellent Manager
Cons: Check your take out orders before leaving the lot
Posted 10/21/09