Furniture Fair Inc Goldsboro

★★☆☆☆
  • 2539 E Ash St

    Goldsboro, NC 27534

    Map & Directions
  • 919-751-3100

About Furniture Fair Inc Goldsboro

Hours
Sun 12pm-6pm, Mon-Fri 9am-8pm, Sat 9am-7pm
2.0 2
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My experience was with the Goldsboro branch on Ash, behind Kmart. To say disatisfied would be an understatement. And to even comment on their customer service would be acknowledging they actually have a concept of customer service. The experience i had was that i ordered a recliner with messager and paid cash. they had to order the chair and would take about a week to get it (so far its not too bad) but after waiting a week for the chair to arrive, i picked the unit up and it was boxed. got it home and found it was the wrong color. took it back to the store and they said they had to order it again, but this time the color i wanted was back ordered for 4-6 weeks. so i was pretty my on my own waiting for a new chair to be ordered. The manager/supervisor or whatever her title was promised us everything for our troubles, but when it came down to the paperwork, they didnt want to do anything other than re-order and me to wait and pick it up when it arrived. i will not ever purchase another item from this store, Nor would i ever recommend them to anyone ever. and another note, after purchasing the chair a week before on a regular price at 499.99 it was on sale the day i had to re-order it for 50% off at 479.99. now if 50% off sale is 479.99 that would make my chair almost 1k. Really how stupid do these people think the consumers are.

1
★☆☆☆☆

My experience was with the Goldsboro branch on Ash, behind Kmart. To say disatisfied would be an understatement. And to even comment on their customer service would be acknowledging they actually have a concept of customer service. The experience i had was that i ordered a recliner with messager and paid cash. they had to order the chair and would take about a week to get it (so far its not too bad) but after waiting a week for the chair to arrive, i picked the unit up and it was boxed. got it home and found it was the wrong color. took it back to the store and they said they had to order it again, but this time the color i wanted was back ordered for 4-6 weeks. so i was pretty my on my own waiting for a new chair to be ordered. The manager/supervisor or whatever her title was promised us everything for our troubles, but when it came down to the paperwork, they didnt want to do anything other than re-order and me to wait and pick it up when it arrived. i will not ever purchase another item from this store, Nor would i ever recommend them to anyone ever. and another note, after purchasing the chair a week before on a regular price at 499.99 it was on sale the day i had to re-order it for 50% off at 479.99. now if 50% off sale is 479.99 that would make my chair almost 1k. Really how stupid do these people think the consumers are.

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The Furniture Fair store has lots to choose from but be sure to look at what you are buying. You can get some great deals but sometime things are scratched. I have seen somethings that over priced for the quality.

3
★★★☆☆

The Furniture Fair store has lots to choose from but be sure to look at what you are buying. You can get some great deals but sometime things are scratched. I have seen somethings that over priced for the quality.

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