East Franklin Car Care

★★☆☆☆
  • 1710 E Franklin St

    Chapel Hill, NC 27514

    Map & Directions
  • 919-942-7583

About East Franklin Car Care

Categories
  • Gas Stations
Details
  • Exxon/Mobil
  • Brake Repair
  • Auto Inspections
  • Tune Ups
Special Offer
Call Today
Associations
  • ASE Certified
  • BBB Accredited Business
Emails
  • efranklincar@bellsouth.net
Year Established
  • 1980
Specialties
  • No Diesel
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Goodyear
  • Michelin
  • Uniroyal
  • Exxon

Automotive

Automotive
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502 W Franklin St Chapel Hill, NC

2.0 4
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Lets see..Overpriced ..Non-Communicative..Dishonest...and if your car is old they the tend to treat you like crap...\r\nExamples.. Said they could not get a part for my car from a certain salvage yard and it did not matter because the cost of the work would be more than the value of my car..really that is what they said.Called the yard myself and they had plenty of the parts and I got someone else to do it for relatively cheap...\r\n\r\nNext..My car overheated...part was about 25..labor 130...the real problem is that I have taken it back to them 4 times for the same issue...why take it back..they guaranteed the work and I think they should fix it.. \r\n\r\nOn more example..car cut off (over heated again)called them to tow it..said they would call me the next day ..I have called them twice..no call from them..I am making arrangements to get the car sent to another mechanic..This is the ""old boys network"" in full effect, so some people should not have any issues I would presume...

0
★☆☆☆☆

Lets see..Overpriced ..Non-Communicative..Dishonest...and if your car is old they the tend to treat you like crap...\r\nExamples.. Said they could not get a part for my car from a certain salvage yard and it did not matter because the cost of the work would be more than the value of my car..really that is what they said.Called the yard myself and they had plenty of the parts and I got someone else to do it for relatively cheap...\r\n\r\nNext..My car overheated...part was about 25..labor 130...the real problem is that I have taken it back to them 4 times for the same issue...why take it back..they guaranteed the work and I think they should fix it.. \r\n\r\nOn more example..car cut off (over heated again)called them to tow it..said they would call me the next day ..I have called them twice..no call from them..I am making arrangements to get the car sent to another mechanic..This is the ""old boys network"" in full effect, so some people should not have any issues I would presume...

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I needed to get some motorcycles and a van inspected. They were very quick and efficient. When they found a problem with the van, they did not pressure me to have them do it, but rather showed me how to fix the problem on my own. It was also helpful that they inspect motorcycles. No one else seems to want to do them.

2
★★★★★

I needed to get some motorcycles and a van inspected. They were very quick and efficient. When they found a problem with the van, they did not pressure me to have them do it, but rather showed me how to fix the problem on my own. It was also helpful that they inspect motorcycles. No one else seems to want to do them.

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I did not have a good experience here. Customer service seemed unenthusiastic and they were not forthcoming about price estimates or when it would be done. Afterward I found they had used slightly incorrect, shoddy parts, and were dismisssive and rude when I asked them to make it right.

0
★☆☆☆☆

I did not have a good experience here. Customer service seemed unenthusiastic and they were not forthcoming about price estimates or when it would be done. Afterward I found they had used slightly incorrect, shoddy parts, and were dismisssive and rude when I asked them to make it right.

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I took my car to East Franklin Car Care and opted not to do the expensive repair they recommended. When I said I didn't want the repair, they they told me to not bring my car back there and hung upon me! \r\n\r\nI found this irrational and amazingly offensive. These guys do good work, but they are really jerks. Go somewhere else.

0
★☆☆☆☆

I took my car to East Franklin Car Care and opted not to do the expensive repair they recommended. When I said I didn't want the repair, they they told me to not bring my car back there and hung upon me! \r\n\r\nI found this irrational and amazingly offensive. These guys do good work, but they are really jerks. Go somewhere else.

Message from East Franklin Car Care

Welcome to East Franklin Car Care, your one stop car care center. Located in the Chapel Hill area of North Carolina, we ve been the neighborhood s favorite choice in automotive repair for over three decades. Our highly trained, ASE-certified technicians are well versed in both foreign and domestic car models and can handle any of your individual automotive needs.

At East Franklin Car Care, we are committed to providing our customers with a multitude of first-rate services, including towing and recovery. To show our appreciation for our clientele, we promise you that all repairs are guaranteed! For more information, please contact us today.

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