Bunkey's Car Wash

★★★☆☆
  • 6450 Glenwood Ave

    Raleigh, NC 27612

    Map & Directions
  • 919-782-2740

About Bunkey's Car Wash

Details

Automotive

Automotive
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For the last two years I have frequently been a customer of Bunkey's.I have experienced solid customer service and decent results. At least enough to keep us going back frequently.

I visited today to get a brand new vehicle washed after several days of rain. I experienced great customer service from Troy upon my arrival. However, from there on out, it was the worst display of customer service i have ever experienced in the country. The gentleman washing my car spraid lemon/lime air freshener in the carpets (brand new car) against my desires. He continued to spray windex throughout the interior when he said it was water.

When I went to find the manager, the gentleman snapped at me. Once the manager came to the situation, he was worse (Ryan). His sarchasm was maniacal. He never once apologized, just was rude and extremely unprofessional.

I inquired with the clerk on the inside how i could contact the owners of Bunkey's and she would not provide me the information.

Our two cars will not return to this location and I am sure my brand new truck will be just lovely with it's awful lemon/lime scent all in the carpets.

Solely based on the terrible service leadership of Ryan, i will not return to Bunkey's.

0
★☆☆☆☆

For the last two years I have frequently been a customer of Bunkey's.I have experienced solid customer service and decent results. At least enough to keep us going back frequently.

I visited today to get a brand new vehicle washed after several days of rain. I experienced great customer service from Troy upon my arrival. However, from there on out, it was the worst display of customer service i have ever experienced in the country. The gentleman washing my car spraid lemon/lime air freshener in the carpets (brand new car) against my desires. He continued to spray windex throughout the interior when he said it was water.

When I went to find the manager, the gentleman snapped at me. Once the manager came to the situation, he was worse (Ryan). His sarchasm was maniacal. He never once apologized, just was rude and extremely unprofessional.

I inquired with the clerk on the inside how i could contact the owners of Bunkey's and she would not provide me the information.

Our two cars will not return to this location and I am sure my brand new truck will be just lovely with it's awful lemon/lime scent all in the carpets.

Solely based on the terrible service leadership of Ryan, i will not return to Bunkey's.

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Bunkey's is a great place for a quick car wash. However - I decided to have my SUV's interior cleaned - to the tune of $200. To their credit - they did a great job. I have a dog that sheds a lot - and the goal of having my car cleaned was to get rid of all the hair in the back seat. While I still found a bit of hair in some nooks and crannies - overall they did a good job. As far as maintenance goes though - I'll stick with the guys who charge $25 to come to your office and clean your car on the spot.

4
★★★★☆

Bunkey's is a great place for a quick car wash. However - I decided to have my SUV's interior cleaned - to the tune of $200. To their credit - they did a great job. I have a dog that sheds a lot - and the goal of having my car cleaned was to get rid of all the hair in the back seat. While I still found a bit of hair in some nooks and crannies - overall they did a good job. As far as maintenance goes though - I'll stick with the guys who charge $25 to come to your office and clean your car on the spot.

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my car never looked so good .they did a nice job inside and out .and the people that work there no there job.i will go back once a week. thank you so much BUNKEY"S in raleigh

2
★★★★★

my car never looked so good .they did a nice job inside and out .and the people that work there no there job.i will go back once a week. thank you so much BUNKEY"S in raleigh

Pros: they have a nice waiting room and gave me a free soda................

Cons: none

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I went to Bunkey's in Raleigh during my lunch break because it is the only car wash close to my office. It took about 30 mins which was not terrible considering the number of people ahead of me. I paid $14 for the basic car wash and an extra $4 to wash the wheels.

The car wash just was not good enough for $18. They did not completely dry my car off, which left some water marks on the outside. They did not dry around where the trunk seals at all, which meant water ran down the back of the car after I drove away. They also left behind lint on the outside of the car from the towels. I watched them vacuum the car, bascially just pushing the hose around for a few seconds, hardly enough time to really do anything.
I noticed little places where dirt remained, like around the side mirrors. Also, they didn't really wipe down the inside that well, not getting into the cup holders and such. I think the employees there are just rushed to get people through as quickly as possible.

I recommend going somewhere else. I usually go to Pristine Auto Spa in Morrisville, where I pay $15 for a basic wash and they do an excellent job. They take car of my car as if it were their own.

0
★☆☆☆☆

I went to Bunkey's in Raleigh during my lunch break because it is the only car wash close to my office. It took about 30 mins which was not terrible considering the number of people ahead of me. I paid $14 for the basic car wash and an extra $4 to wash the wheels.

The car wash just was not good enough for $18. They did not completely dry my car off, which left some water marks on the outside. They did not dry around where the trunk seals at all, which meant water ran down the back of the car after I drove away. They also left behind lint on the outside of the car from the towels. I watched them vacuum the car, bascially just pushing the hose around for a few seconds, hardly enough time to really do anything.
I noticed little places where dirt remained, like around the side mirrors. Also, they didn't really wipe down the inside that well, not getting into the cup holders and such. I think the employees there are just rushed to get people through as quickly as possible.

I recommend going somewhere else. I usually go to Pristine Auto Spa in Morrisville, where I pay $15 for a basic wash and they do an excellent job. They take car of my car as if it were their own.

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I stopped to get a $14.00 regular wash and intererior cleaned out. I was warned it would take longer than normal due to only a few people at work. The job didn't take that long, but once I got home, I noticed many places in the interior still had coffee spills on the dash and on the doors. Trash was left in the back of the SUV. Outside the rims were not cleaned off. They still has 30% of the brake dust showing on the rims. I was very disappointed. I work hard for my $14.00 - I would expect the same from Bunkies. I will not give any more of my business.

1
★★★☆☆

I stopped to get a $14.00 regular wash and intererior cleaned out. I was warned it would take longer than normal due to only a few people at work. The job didn't take that long, but once I got home, I noticed many places in the interior still had coffee spills on the dash and on the doors. Trash was left in the back of the SUV. Outside the rims were not cleaned off. They still has 30% of the brake dust showing on the rims. I was very disappointed. I work hard for my $14.00 - I would expect the same from Bunkies. I will not give any more of my business.

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I recently moved to Raleigh and found Bunky's on City Search. I have been more than happy with the job they do on my car. Fast, thorough, and attention to detail. The employees are great- remembered me after my 2nd visit!

2
★★★★★

I recently moved to Raleigh and found Bunky's on City Search. I have been more than happy with the job they do on my car. Fast, thorough, and attention to detail. The employees are great- remembered me after my 2nd visit!

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I recently visited the Bunkey's on Glenwood, and was totally disappointed with the service I received. I paid $35 for the diamond wash. It was to include shampooing the floor mats, air freshener, cleaning windows, etc.
When I saw my car the outside was spotless, but when I got in my car the first thing I noticed was the stench! It was disgusting. They did not vacuum the back seat or cargo areas. The Armour All was on so thick, that it was literally dripping off the areas they actually managed to get it on. They did not shampoo the mats or clean the windows.
When I brought it to the attention of the manager, who I later found out was the owner, he offered no appology or remedy. He simply said that they don't do those services with the diamond service, even though they are listed on your receipt.

0
★☆☆☆☆

I recently visited the Bunkey's on Glenwood, and was totally disappointed with the service I received. I paid $35 for the diamond wash. It was to include shampooing the floor mats, air freshener, cleaning windows, etc.
When I saw my car the outside was spotless, but when I got in my car the first thing I noticed was the stench! It was disgusting. They did not vacuum the back seat or cargo areas. The Armour All was on so thick, that it was literally dripping off the areas they actually managed to get it on. They did not shampoo the mats or clean the windows.
When I brought it to the attention of the manager, who I later found out was the owner, he offered no appology or remedy. He simply said that they don't do those services with the diamond service, even though they are listed on your receipt.

Pros: Detail Shop

Cons: , staff, service

 

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