Washington Duke Inn & Golf Club

★★★★☆
Situated on 300-acre grounds within the Duke University campus, this English inn-style hotel is 2.8 miles from Brightleaf Square historic shopping district and 10 miles from Research Triangle Park. The refined rooms have country house-style furnishings and en suite marble bathrooms. They come with free WiFi, flat-screen TVs with premium cable channels and Keurig coffeemakers, while suites add separate living space. Recreation facilities include a Robert Trent Jones-designed course, a 3-mile jogging trail and an indoor pool. There are 2 restaurants and a bar, and afternoon tea is served. Free perks include a local area shuttle and parking.
  • 3001 Cameron Blvd

    Durham, NC 27705

    Map & Directions
  • 919-490-0999

Hotels & Travel

Hotels & Travel
More choices in Durham:
Resultset_next

Oxford Suites Chico

2035 Business Ln Chico, CA

Resultset_next

Holiday Inn CHICO

685 Manzanita Court Chico, CA

4.1667 6
Hi! Sign in to let us know how Washington Duke Inn & Golf Club was?
Write a Review
.

my experience with this hotel was pleasant until the end of my stay. on 9/28 I sent my stained suit trousers to dry clean using the hotel??s valet service, but I was stupid to assume that it is high quality and trustable. on 9/29 I received my trousers back, not only the stain was not fully cleaned *but also* the pants had white lint-like fluff all over the fabric. immediately I knew that the trousers was irrecoverable, because I had the exact same pants which I mishandled by throwing it into the washing machine instead of dry clean and ended up with white fluffs all over it, and couldn??t be undone so I had to throw it away. the pants that I sent to laundry at Washington Duke Inn is the second pair I *just* bought, obvioulsy the valet service did not handle it well. I immediately told the hotel staff about it, and they mentioned they could send it back to the valet and try to *fix* it. on 9/30 I got the pants back and as expected the white lint-like fluff is still obvious on the pants. I put on my suit and the fabric of my pants doesn??t match that of the suit anymore. any man who had worn suits before would know that the fabric is the life of a business suit, and even slight mishandling would ruin it. now I am left with another ruined pants that cost me couple of hundred dollars *twice* and a suit jacket that is missing pants. I am so glad I did not send in my suit.

this was not yet the most agitating thing. when I took it up to the manager on 9/30, to sum up his excuses ?? we don??t do laundry so we don??t take responsibility of what the valet service did, we don??t know whether the pants were in good shape before it was sent to valet, the white stuff is not that obvious afterall. how ridiculous it is to see an upscale hotel rated #4 out of 40 in Durham blame its suppliers for poor service *in front of* the customer, it is just like blaming Panasonic for a broken TV, the labor market for unskilled waiters, the sky for raining. if you look on the valet slip they provide the hotel logo is on it. and why in the world would I complain if I didn??t notice a difference on my pants, shows how ignorant to customers this hotel is. at least I would??ve expected a satisfactory answer such as ??yes this is our fault, we will contact valet to investigate and see if something can be done? instead of some ignorant and fault-less response. when I was so done with the manager I wanted to speak directly to the director, knowing that I am checking out the early next day I left my phone number that night, but no one ever called. that night I demanded to speak with the director to get this sorted, but was refused. this is how the hotel show dedication to customer service, made a mistake, no problem just think of some excuse and get away with it. they even dare to charge my valet the next day I checked out, why not attach a slip saying ??$6.00 cash or credit please pay for getting your pants ruined?.

0
★☆☆☆☆

my experience with this hotel was pleasant until the end of my stay. on 9/28 I sent my stained suit trousers to dry clean using the hotel??s valet service, but I was stupid to assume that it is high quality and trustable. on 9/29 I received my trousers back, not only the stain was not fully cleaned *but also* the pants had white lint-like fluff all over the fabric. immediately I knew that the trousers was irrecoverable, because I had the exact same pants which I mishandled by throwing it into the washing machine instead of dry clean and ended up with white fluffs all over it, and couldn??t be undone so I had to throw it away. the pants that I sent to laundry at Washington Duke Inn is the second pair I *just* bought, obvioulsy the valet service did not handle it well. I immediately told the hotel staff about it, and they mentioned they could send it back to the valet and try to *fix* it. on 9/30 I got the pants back and as expected the white lint-like fluff is still obvious on the pants. I put on my suit and the fabric of my pants doesn??t match that of the suit anymore. any man who had worn suits before would know that the fabric is the life of a business suit, and even slight mishandling would ruin it. now I am left with another ruined pants that cost me couple of hundred dollars *twice* and a suit jacket that is missing pants. I am so glad I did not send in my suit.

this was not yet the most agitating thing. when I took it up to the manager on 9/30, to sum up his excuses ?? we don??t do laundry so we don??t take responsibility of what the valet service did, we don??t know whether the pants were in good shape before it was sent to valet, the white stuff is not that obvious afterall. how ridiculous it is to see an upscale hotel rated #4 out of 40 in Durham blame its suppliers for poor service *in front of* the customer, it is just like blaming Panasonic for a broken TV, the labor market for unskilled waiters, the sky for raining. if you look on the valet slip they provide the hotel logo is on it. and why in the world would I complain if I didn??t notice a difference on my pants, shows how ignorant to customers this hotel is. at least I would??ve expected a satisfactory answer such as ??yes this is our fault, we will contact valet to investigate and see if something can be done? instead of some ignorant and fault-less response. when I was so done with the manager I wanted to speak directly to the director, knowing that I am checking out the early next day I left my phone number that night, but no one ever called. that night I demanded to speak with the director to get this sorted, but was refused. this is how the hotel show dedication to customer service, made a mistake, no problem just think of some excuse and get away with it. they even dare to charge my valet the next day I checked out, why not attach a slip saying ??$6.00 cash or credit please pay for getting your pants ruined?.

.

This was a great place to enjoy a morning breakfast buffet. The staff was quite inviting and catered to your every request. The ambiance is quite nice and its a great place to bring guest to show them a nice time and a bit of history all in one. The food was great!!

4
★★★★☆

This was a great place to enjoy a morning breakfast buffet. The staff was quite inviting and catered to your every request. The ambiance is quite nice and its a great place to bring guest to show them a nice time and a bit of history all in one. The food was great!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If you are looking for romance and luxury- you've found it. the Washington Duke is elegant and luxurious. The staff waits on you hand and foot. We felt like royalty. The restaurant is pricey but, a definite treat. If you are looking for a special spot for Valentine's, or another special night, you won't be sorry. You'll be wow'd.

5
★★★★★

If you are looking for romance and luxury- you've found it. the Washington Duke is elegant and luxurious. The staff waits on you hand and foot. We felt like royalty. The restaurant is pricey but, a definite treat. If you are looking for a special spot for Valentine's, or another special night, you won't be sorry. You'll be wow'd.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I'm not quite sure what I expected, but I was completely blown away! Everything about the place was top notch. Th luxury of ordering from the 4-star restaurant, while dining in a lounge area, while sitting in front of a roaring fire was great. My only complaint about the room was the shower pressure could have been stronger. Another nice touch is allowing Duke University students to use their college charge cards at the restaurant. Not a bad place to make a great impression on the opposite sex.

2
★★★★★

I'm not quite sure what I expected, but I was completely blown away! Everything about the place was top notch. Th luxury of ordering from the 4-star restaurant, while dining in a lounge area, while sitting in front of a roaring fire was great. My only complaint about the room was the shower pressure could have been stronger. Another nice touch is allowing Duke University students to use their college charge cards at the restaurant. Not a bad place to make a great impression on the opposite sex.

.

I would recommend the Washington Duke Inn to anyone. The service was the best I had. The dinner was excellent. Service was by far the best I have seen in any hotel/inn.

2
★★★★★

I would recommend the Washington Duke Inn to anyone. The service was the best I had. The dinner was excellent. Service was by far the best I have seen in any hotel/inn.

.

Excellent hotel with top quality service and amenities. Excellent hospitality and the Fairview restaurant is superb! I recommend you stay for a few nights. The Duke campus is near by and the museum has the lastest exhibition and calendar of events. Many fine restaurants within a 10 mile radius, and great Concierge service. A golf course open to the public with an excellent proshop. Take a tee!

2
★★★★★

Excellent hotel with top quality service and amenities. Excellent hospitality and the Fairview restaurant is superb! I recommend you stay for a few nights. The Duke campus is near by and the museum has the lastest exhibition and calendar of events. Many fine restaurants within a 10 mile radius, and great Concierge service. A golf course open to the public with an excellent proshop. Take a tee!

Pros: concierge, room service, restaurant

Cons: golf course, food

Editorial from

Situated on the original homestead (now the Duke University campus) of the Duke family, founders of the American Tobacco Company, this hotel is one class act. It's very clubby and Old English in its style, and its lobby and hallways are…

 

Wait, you're the expert.

If you've been to or used Washington Duke Inn & Golf Club, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review