Skin Sense A Day Spa

★★★★☆
  • 2058 Renaissance Park Pl

    Cary, NC 27513

    Map & Directions
  • 919-870-0700

Personal Services

Personal Services
More choices in Cary:
Resultset_next

Dundee Dermatology

1201 Water Tower Rd West Dundee, IL

Resultset_next

Paul Hylands Salon & Day Spa

318 Memorial Dr Ste 100 Crystal Lake, IA

4.1034 58
Hi! Sign in to let us know how Skin Sense A Day Spa was?
Write a Review
  « Previous 1
.

I went to Skin Sense for a peel and took my friend along as a treat for her. The procedure itself went just fine. I had had several peels before at other places but this one was supposed to be THE BOMB. So I was willing to pay $125.

3
★★★★★

I went to Skin Sense for a peel and took my friend along as a treat for her. The procedure itself went just fine. I had had several peels before at other places but this one was supposed to be THE BOMB. So I was willing to pay $125.

.

Thank you so much! I love coming here! Keep up the great work! You guys always take all of my stress away.

5
★★★★★

Thank you so much! I love coming here! Keep up the great work! You guys always take all of my stress away.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Thank you so much! I love coming here! Keep up the great work! You guys always take all of my stress away.

3
★★★★★

Thank you so much! I love coming here! Keep up the great work! You guys always take all of my stress away.

.

This is a great day spa. I have always had the best experiences here and I am always recommending them to friends.

5
★★★★★

This is a great day spa. I have always had the best experiences here and I am always recommending them to friends.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a great day spa. I have always had the best experiences here and I am always recommending them to friends.

3
★★★★★

This is a great day spa. I have always had the best experiences here and I am always recommending them to friends.

.

Everyone was really nice and the place was beautiful as well. I really had a very enjoyable experience here at Skin Sense.

5
★★★★★

Everyone was really nice and the place was beautiful as well. I really had a very enjoyable experience here at Skin Sense.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Everyone was really nice and the place was beautiful as well. I really had a very enjoyable experience here at Skin Sense.

3
★★★★★

Everyone was really nice and the place was beautiful as well. I really had a very enjoyable experience here at Skin Sense.

.

cAfter a wonderful facial and eye treatment, I spent a bit in the lounge and enjoyed a hot cup of tea. This was a perfect way to spend the morning.

5
★★★★★

cAfter a wonderful facial and eye treatment, I spent a bit in the lounge and enjoyed a hot cup of tea. This was a perfect way to spend the morning.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

After a wonderful facial and eye treatment, I spent a bit in the lounge and enjoyed a hot cup of tea. This was a perfect way to spend the morning.

3
★★★★★

After a wonderful facial and eye treatment, I spent a bit in the lounge and enjoyed a hot cup of tea. This was a perfect way to spend the morning.

.

This is my third facial with MK, and she is absolutely fabulous. She recommends treatments and products that she thinks will improve my skin, and so far she has been dead on target. My skin is glowing. I have already scheduled my next appointment with her.

5
★★★★★

This is my third facial with MK, and she is absolutely fabulous. She recommends treatments and products that she thinks will improve my skin, and so far she has been dead on target. My skin is glowing. I have already scheduled my next appointment with her.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is my third facial with MK, and she is absolutely fabulous. She recommends treatments and products that she thinks will improve my skin, and so far she has been dead on target. My skin is glowing. I have already scheduled my next

3
★★★★★

This is my third facial with MK, and she is absolutely fabulous. She recommends treatments and products that she thinks will improve my skin, and so far she has been dead on target. My skin is glowing. I have already scheduled my next

.

I have been a client of Skin Sense, A Day Spa for a few months already I come here about 2 to maybe 4 times a month. I love the atmosphere this place has and all of the amenities they have available for you. I get everything done here from

3
★★★★★

I have been a client of Skin Sense, A Day Spa for a few months already I come here about 2 to maybe 4 times a month. I love the atmosphere this place has and all of the amenities they have available for you. I get everything done here from

.

My husband gave me a Valentine's present of a day at the spa. He purchased the Valentine package where roses were supposed to be delivered; however, their florist would not deliver to Goldsboro. BUT when I arrived at the spa--they were

3
★★★★★

My husband gave me a Valentine's present of a day at the spa. He purchased the Valentine package where roses were supposed to be delivered; however, their florist would not deliver to Goldsboro. BUT when I arrived at the spa--they were

.

I've tried so many different spas around town and am usually disappointed with the treatment. Usually I feel as if I am not getting my moneys worth. Let me tell you I did not feel this way with Skin Sense! They do so many different

3
★★★★★

I've tried so many different spas around town and am usually disappointed with the treatment. Usually I feel as if I am not getting my moneys worth. Let me tell you I did not feel this way with Skin Sense! They do so many different

.

I recently had a facial done in north raleigh. The girl who did the treatment was very nice. But i'm not sure she had all the tools she needed to do the job. Isn't that a priority when you offer these services?.. I think something in the mask had a bad reaction to my skin because my skin is still blotchy and it's been 2 days. I'm so mad at myself for paying that much money to now be afraid to be seen in publc.

0
★☆☆☆☆

I recently had a facial done in north raleigh. The girl who did the treatment was very nice. But i'm not sure she had all the tools she needed to do the job. Isn't that a priority when you offer these services?.. I think something in the mask had a bad reaction to my skin because my skin is still blotchy and it's been 2 days. I'm so mad at myself for paying that much money to now be afraid to be seen in publc.

Pros: it looks good

Cons: over priced, low quality treatments

.

It is 2 am and I cannot sleep because I am so upset about what happened today at Skin Sense. I had an appointment at 5, but my baby woke from her nap at 2:30 screaming with a 105 fever. I immediately called to cancel my appointment as I was able to get the baby into the doctor at 4:30. I was rudely told I would be charged for the appointment. I asked to speak to a manager, and I was told by the person who answered the phone she was the manager. I called the Brier Creek Spa to try to find another manager and my call was not returned.
This is bad policy. This was a true emergency and I have been visiting this spa for years- regularly for the past several months. I have spent thousands at Skin Sense, but apparantly the $85 charge for cancelling too late was worth more than a loyal customer.
I completely understand cancellation polcies, but there should be some flexibility for loyal customers who have an emergency. I feel badly for my therapist who will lose a customer because of her company's policy. I am also suprised they would knowingly want someone in the spa who is caring for a baby with the flu virus. Bringing balance to life is about caring for your children when they are sick- not getting a facial, and not potentially spreading germs.

0
★☆☆☆☆

It is 2 am and I cannot sleep because I am so upset about what happened today at Skin Sense. I had an appointment at 5, but my baby woke from her nap at 2:30 screaming with a 105 fever. I immediately called to cancel my appointment as I was able to get the baby into the doctor at 4:30. I was rudely told I would be charged for the appointment. I asked to speak to a manager, and I was told by the person who answered the phone she was the manager. I called the Brier Creek Spa to try to find another manager and my call was not returned.
This is bad policy. This was a true emergency and I have been visiting this spa for years- regularly for the past several months. I have spent thousands at Skin Sense, but apparantly the $85 charge for cancelling too late was worth more than a loyal customer.
I completely understand cancellation polcies, but there should be some flexibility for loyal customers who have an emergency. I feel badly for my therapist who will lose a customer because of her company's policy. I am also suprised they would knowingly want someone in the spa who is caring for a baby with the flu virus. Bringing balance to life is about caring for your children when they are sick- not getting a facial, and not potentially spreading germs.

Pros: loved my therapist

Cons: bad customer service policies

.

Being new to the area I read in a January/February 2009 Cary Magazine that Skin Sense won the Best Place to Pamper. Skin Sense was well worth the journey, your staff at 1269 Kildaire Farm Road, Cary, NC was warm and welcoming, and the mood made my first time visit to a Spa admirable. The hospitality from the time you walk in was wonderful and made me feel welcome. Stacey passion translated into her excellent back waxing services. I was more than impressed. I received great services. I will definitely be making a return trip for my first massage at your establishment. Thanks, for such an awesome experience. I very much enjoyed my first visit to Skin Sense Spa. The service I received was wonderful; I will recommend your establishment to my friends. It was a pure pleasure finding a Day Spa like you; it sure did bring balance to my life, Billy.

2
★★★★★

Being new to the area I read in a January/February 2009 Cary Magazine that Skin Sense won the Best Place to Pamper. Skin Sense was well worth the journey, your staff at 1269 Kildaire Farm Road, Cary, NC was warm and welcoming, and the mood made my first time visit to a Spa admirable. The hospitality from the time you walk in was wonderful and made me feel welcome. Stacey passion translated into her excellent back waxing services. I was more than impressed. I received great services. I will definitely be making a return trip for my first massage at your establishment. Thanks, for such an awesome experience. I very much enjoyed my first visit to Skin Sense Spa. The service I received was wonderful; I will recommend your establishment to my friends. It was a pure pleasure finding a Day Spa like you; it sure did bring balance to my life, Billy.

Pros: Best Spa in Cary, NC

.

I??ve had treatments numerous times at all Skin Sense locations. However, one treatment stood out from the rest of them. Of course all of my treatments have been wonderful, but I would have to say my Shiro Dhara with Stacey met all of my expectations and above. I??ve always had massages but have never tried a treatment quite like the Shiro Dhara before. I??m always so tense and stressed even when I have massages I think about the things that stress me out but the Shiro Dhara completely took that away! Stacey was very thorough in explaining the treatment to me since I was new to it and made sure I was comfortable throughout the whole experience. I also added on a green tea foot treatment. While the treatment was getting started she gave me a great foot massage and the green tea made my feet feel so smooth and soft! That was just the beginning, after the oil was running over my forehead ??my third eye?, she gave me an awesome scalp massage and I felt my stress just melt away. I will definitely return for another one in a couple of weeks. And also while I was leaving I noticed on Tuesdays you receive $15 off any massage or body treatment until November 30th! So I will definitely be back before then! I will never forget my Shiro Dhara!

2
★★★★★

I??ve had treatments numerous times at all Skin Sense locations. However, one treatment stood out from the rest of them. Of course all of my treatments have been wonderful, but I would have to say my Shiro Dhara with Stacey met all of my expectations and above. I??ve always had massages but have never tried a treatment quite like the Shiro Dhara before. I??m always so tense and stressed even when I have massages I think about the things that stress me out but the Shiro Dhara completely took that away! Stacey was very thorough in explaining the treatment to me since I was new to it and made sure I was comfortable throughout the whole experience. I also added on a green tea foot treatment. While the treatment was getting started she gave me a great foot massage and the green tea made my feet feel so smooth and soft! That was just the beginning, after the oil was running over my forehead ??my third eye?, she gave me an awesome scalp massage and I felt my stress just melt away. I will definitely return for another one in a couple of weeks. And also while I was leaving I noticed on Tuesdays you receive $15 off any massage or body treatment until November 30th! So I will definitely be back before then! I will never forget my Shiro Dhara!

Pros: exceptional therapist and staff

.

I have been coming to Skin Sense for a little over a year. I have visited all 3 locations and have enjoyed my time at each one. Currently I go to the Cary one off of Kildaire and I always feel so amazing when I leave. It is the only chance I get to relax and I love sitting in the lounge, usually I fall asleep and my girl has to wake me up! The treatments they offer are great and they always have new specials every month. Everyone here is always so nice to me and they always put me at ease - since Im usually stressed right up to the point when I walk in.

2
★★★★★

I have been coming to Skin Sense for a little over a year. I have visited all 3 locations and have enjoyed my time at each one. Currently I go to the Cary one off of Kildaire and I always feel so amazing when I leave. It is the only chance I get to relax and I love sitting in the lounge, usually I fall asleep and my girl has to wake me up! The treatments they offer are great and they always have new specials every month. Everyone here is always so nice to me and they always put me at ease - since Im usually stressed right up to the point when I walk in.

Pros: Friendly staff, unique treatments, product selections

Cons: none

.

This location is wonderful. All the staff members went out of their way to make me feel comfortable. My treatment was amazing. My massage therapist did exactly what I wanted. It was the best massage I have ever had. I also had an oxygen facial. My skin has never looked so bright and glowing. I'm so happy that I came here and I will surely be returning soon.

2
★★★★★

This location is wonderful. All the staff members went out of their way to make me feel comfortable. My treatment was amazing. My massage therapist did exactly what I wanted. It was the best massage I have ever had. I also had an oxygen facial. My skin has never looked so bright and glowing. I'm so happy that I came here and I will surely be returning soon.

Pros: Great massages, facials, and knowledgeable staff

Cons: none!

.

My wife received a gift certificate to this place and decided to call and use her gift card. When she called she was told that she had to use a credit card to reserve the appointment. She did not have her credit cards with her so they would not reserve an appointment for her. The girl on the phone was very rude and abrasive and talked down to my wife as if she were a bother to her on the phone. My wife tried to get them to hold the reservation with the Gift Card, but was told that they could not do that. My wife went in person to the spa and spoke with the manager to see about resolving this situation. The manager told her that they would hold the gift card to ensure the reservation AFTER the girl on the phone said they would not do that! My wife asked for a cash refund for the card and was told that they would refund the money to her friend that gave her the Gift Card. I understand having to ensure that appointments are kept, but do not understand why my wife was told over the phone that they would not do something that they then deicded to do after she showed up in person. What a waste of time and effort. I will never again even think about buying a gift certificate from this place. I will go back to La Therapie where both my wife & I were treated like valued customers rather that Skin Sense where they treat you like a second class citizen who they are doing a favor for.

0
★☆☆☆☆

My wife received a gift certificate to this place and decided to call and use her gift card. When she called she was told that she had to use a credit card to reserve the appointment. She did not have her credit cards with her so they would not reserve an appointment for her. The girl on the phone was very rude and abrasive and talked down to my wife as if she were a bother to her on the phone. My wife tried to get them to hold the reservation with the Gift Card, but was told that they could not do that. My wife went in person to the spa and spoke with the manager to see about resolving this situation. The manager told her that they would hold the gift card to ensure the reservation AFTER the girl on the phone said they would not do that! My wife asked for a cash refund for the card and was told that they would refund the money to her friend that gave her the Gift Card. I understand having to ensure that appointments are kept, but do not understand why my wife was told over the phone that they would not do something that they then deicded to do after she showed up in person. What a waste of time and effort. I will never again even think about buying a gift certificate from this place. I will go back to La Therapie where both my wife & I were treated like valued customers rather that Skin Sense where they treat you like a second class citizen who they are doing a favor for.

Pros: none

Cons: Attitude of staff, inflexible policies, unwilling to accomodate customer needs

.

First off, I don?t work at skin sense. I work for a Salon and Spa across town where we also have the same policy, as do most other Spas. This policy is set in place because when you have a scheduled appt. and you no show or call in for whatever reason that person who would have been providing the service to you now had a big fat opening and if its less than 24 hours has no time to fill it. You complain because they are charging you? The provider depends on you showing up or someone else who could have had that spot to pay them. The question to you is, how many times had you called out or just not shown up to an appt? They keep records of those things and normally let it go twice before charging you.

2
★★★★☆

First off, I don?t work at skin sense. I work for a Salon and Spa across town where we also have the same policy, as do most other Spas. This policy is set in place because when you have a scheduled appt. and you no show or call in for whatever reason that person who would have been providing the service to you now had a big fat opening and if its less than 24 hours has no time to fill it. You complain because they are charging you? The provider depends on you showing up or someone else who could have had that spot to pay them. The question to you is, how many times had you called out or just not shown up to an appt? They keep records of those things and normally let it go twice before charging you.

.

I have been to several spa locations in Raleigh and have never experienced such a wonderful service as I did at Skin Sense. I received a gift card from a friend to Skin Sense and didn't know what to expect. I could not believe how calming and comfortable the spa was. The locker room was wonderful with all the amenities one could need. I was immediately relaxed while sitting in the quite room before and after the message. Thank you all so much for a wonderful experience. I'll be back!!! I've convinced my mother to come with me next time she is in town.

2
★★★★★

I have been to several spa locations in Raleigh and have never experienced such a wonderful service as I did at Skin Sense. I received a gift card from a friend to Skin Sense and didn't know what to expect. I could not believe how calming and comfortable the spa was. The locker room was wonderful with all the amenities one could need. I was immediately relaxed while sitting in the quite room before and after the message. Thank you all so much for a wonderful experience. I'll be back!!! I've convinced my mother to come with me next time she is in town.

Pros: Relaxing, comfortable, great therapists

.

This spa offers amazing treatments of all kinds! The facilities are clean and inviting and the amenities are worth the visit! Definately a great gift for yourself or for others - I especially enjoyed the relaxing waiting area, steam room and locker room - and the massage was heavenly. The product selection is also outstanding I would definately recommend this spa!

5
★★★★★

This spa offers amazing treatments of all kinds! The facilities are clean and inviting and the amenities are worth the visit! Definately a great gift for yourself or for others - I especially enjoyed the relaxing waiting area, steam room and locker room - and the massage was heavenly. The product selection is also outstanding I would definately recommend this spa!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've never felt so pampered in my life. The minute you walk in the door, you are in another world - the great smells, the music - everything is perfect! I've never had a bad service - the massages are amazing and the facials are definately a treat.

2
★★★★★

I've never felt so pampered in my life. The minute you walk in the door, you are in another world - the great smells, the music - everything is perfect! I've never had a bad service - the massages are amazing and the facials are definately a treat.

Pros: great staff, atmosphere and product choice

Cons: none!

.

I had to cancel an appointment, and unfortunately called 23 hours in advance instead of the required 24. The salon insisted I would still be charged for the appointment - this despite the fact my appointment concerned only a 15-minute service.

I found the rigidity of the cancellation policy unreasonable and agree with other reviewers that blanket policies are inapprorpiate and certainly a bad way to do business. It is a shame that the company would risk jeapordizing customer goodwill in this way.

I plan to book all future appointments elsewhere - there are too many quality Day Spas in the Trianlge to put up with such poor customer service.

0
★☆☆☆☆

I had to cancel an appointment, and unfortunately called 23 hours in advance instead of the required 24. The salon insisted I would still be charged for the appointment - this despite the fact my appointment concerned only a 15-minute service.

I found the rigidity of the cancellation policy unreasonable and agree with other reviewers that blanket policies are inapprorpiate and certainly a bad way to do business. It is a shame that the company would risk jeapordizing customer goodwill in this way.

I plan to book all future appointments elsewhere - there are too many quality Day Spas in the Trianlge to put up with such poor customer service.

Cons: Poor Customer Service

.

I made double appointments at the Cary Skin Sense for my daughter and I to have Instant Ahh massages, which are supposed to be 25 minutes in length. We arrived for our appointments right at the appointment time we had been given. After a massge of about fifteen minutes, my therapist informed me that our time was up, that since we had not arrived fifteen minutes early, our treatments were being shortened.

When I checked out, I explained that I had never been told to arrive early, either when I made the appointments, or in the reminder call. I asked for a discount, and was given a 10% reduction in the fees, which was very unsatisfactory to me, since our massage times were reduced by 40%.

At the very least, we should have been told when we arrived that since we were not early, our treatments would be shortened, so that we could have had the opportunity to reschedule.

What was planned as a relaxing, tranquil treat turned out to be a stressful, frustrating experience

1
★☆☆☆☆

I made double appointments at the Cary Skin Sense for my daughter and I to have Instant Ahh massages, which are supposed to be 25 minutes in length. We arrived for our appointments right at the appointment time we had been given. After a massge of about fifteen minutes, my therapist informed me that our time was up, that since we had not arrived fifteen minutes early, our treatments were being shortened.

When I checked out, I explained that I had never been told to arrive early, either when I made the appointments, or in the reminder call. I asked for a discount, and was given a 10% reduction in the fees, which was very unsatisfactory to me, since our massage times were reduced by 40%.

At the very least, we should have been told when we arrived that since we were not early, our treatments would be shortened, so that we could have had the opportunity to reschedule.

What was planned as a relaxing, tranquil treat turned out to be a stressful, frustrating experience

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

I made an appointment for a treatment and had to cancel it due to a stomach virus I got in the middle of the night. I was very sick and called them to re-schedule the appointment. The girl on the phone said that I would be charged since I didn't cancel in more than 24 hours. I explained that I understand why they have that policy, but an exception needed to be made due to the fact that I was suddenly very ill and could not leave my home. She would not budge and I will never go there again. The front desk staff is snooty as well. And there are too many other places that would understand something like a sudden illness and make an exception for a prior customer.

0
★☆☆☆☆

I made an appointment for a treatment and had to cancel it due to a stomach virus I got in the middle of the night. I was very sick and called them to re-schedule the appointment. The girl on the phone said that I would be charged since I didn't cancel in more than 24 hours. I explained that I understand why they have that policy, but an exception needed to be made due to the fact that I was suddenly very ill and could not leave my home. She would not budge and I will never go there again. The front desk staff is snooty as well. And there are too many other places that would understand something like a sudden illness and make an exception for a prior customer.

.

I actually have an appointment (massage, facial, manicure and pedicure) at cary location and after reading the reviews here, I am having second thoughts about going there. Is the service really that bad?? How's the maintenance?

1
★★★☆☆

I actually have an appointment (massage, facial, manicure and pedicure) at cary location and after reading the reviews here, I am having second thoughts about going there. Is the service really that bad?? How's the maintenance?

.

The front desk staff are extremely rude.
You are rushed in and out.
If you are having a facial expect a good 20 minutes lying with the face mask on. A good way of shortening your treatment time
Not relaxing.
Would not recommend.

0
★☆☆☆☆

The front desk staff are extremely rude.
You are rushed in and out.
If you are having a facial expect a good 20 minutes lying with the face mask on. A good way of shortening your treatment time
Not relaxing.
Would not recommend.

.

I have been going to this particular spa for quite some time now.... I've never had any bad experiences!! The therapists are fantastic and make you feel very comfortable. The girls in the retail area always remember me when I come in. Everytime I go in for services I leave de-stressed and renewed!! I try to have massages as much as possible!! I would recommend arriving early enough to get in the eucalyptus steam room to unwind before you go into the treatment room. I love this place!

2
★★★★★

I have been going to this particular spa for quite some time now.... I've never had any bad experiences!! The therapists are fantastic and make you feel very comfortable. The girls in the retail area always remember me when I come in. Everytime I go in for services I leave de-stressed and renewed!! I try to have massages as much as possible!! I would recommend arriving early enough to get in the eucalyptus steam room to unwind before you go into the treatment room. I love this place!

Pros: Chase (massage), staff

Cons: parking (Outback)

.

I was in Skin Sense on 12/07/2005, and had a 6:45 appointment. I arrived at 6:30, spoke with the receptionist (who was on a personal phone call, and acted like it was a chore for her to check clients in), and went to the back waiting area as instructed. My 6:45 appointment came and went, and no one acknowledged me (although several employees walked by). At 7:15, I finally decided to go back to the front where the receptionist was on the phone again. She was no help in telling me why my operator hadn't come to get me, or in offering me solutions to fix the problem. I wouldn't recommend to anyone again.

1
★★☆☆☆

I was in Skin Sense on 12/07/2005, and had a 6:45 appointment. I arrived at 6:30, spoke with the receptionist (who was on a personal phone call, and acted like it was a chore for her to check clients in), and went to the back waiting area as instructed. My 6:45 appointment came and went, and no one acknowledged me (although several employees walked by). At 7:15, I finally decided to go back to the front where the receptionist was on the phone again. She was no help in telling me why my operator hadn't come to get me, or in offering me solutions to fix the problem. I wouldn't recommend to anyone again.

Pros: Andrea (eyebrows), Camille (eyebrows)

Cons: Always running behind

.

I had a facial about a month ago. I was very pleased with the service. Very clean establishment, the staff is very friendly, which makes the visit enjoyable.

4
★★★★☆

I had a facial about a month ago. I was very pleased with the service. Very clean establishment, the staff is very friendly, which makes the visit enjoyable.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This spa offers so many services in a beautiful and relaxing setting. They offer manicures, pedicures, waxing, massages, facials, and many specialty services. Facilities are clean and inviting and the staff is friendly. Prices are reasonable and its a great place for pampering. Ample parking and a nice waiting area. Changing facilities are very nice and they sell some of the products they use. Highly recommend this spa!

PROS: Selection, Atmosphere
CONS:

5
★★★★★

This spa offers so many services in a beautiful and relaxing setting. They offer manicures, pedicures, waxing, massages, facials, and many specialty services. Facilities are clean and inviting and the staff is friendly. Prices are reasonable and its a great place for pampering. Ample parking and a nice waiting area. Changing facilities are very nice and they sell some of the products they use. Highly recommend this spa!

PROS: Selection, Atmosphere
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've had sevearl treatments done at the cary Skin Sense spa. The massages have been great. The facials were hit or miss, it really depends on who you get. Very nice atmosphere, and a professional staff. I would go again.

4
★★★★☆

I've had sevearl treatments done at the cary Skin Sense spa. The massages have been great. The facials were hit or miss, it really depends on who you get. Very nice atmosphere, and a professional staff. I would go again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Had an hour massage here last week. The massage was wonderful and very relaxing. I could have layed there for another hour. I loved the soothing music. Everyone was very helpful and professional. I will definitely make it a point to go back again! I would like to try getting a facial here.

5
★★★★★

Had an hour massage here last week. The massage was wonderful and very relaxing. I could have layed there for another hour. I loved the soothing music. Everyone was very helpful and professional. I will definitely make it a point to go back again! I would like to try getting a facial here.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

opon my first visit to skin sence i was quite impressed it has a great atmosphere but the seating in the front was horible, i felt like i was being herded like cattle not very relaxing

1
★★☆☆☆

opon my first visit to skin sence i was quite impressed it has a great atmosphere but the seating in the front was horible, i felt like i was being herded like cattle not very relaxing

Pros: staff, atmosphere, theropists

Cons: , managment , managment

.

This is the perfect location for couples. This was my first massage ( i am hooked) and my friend (the pro) found the location to be the better than any other massage expirences. The atmosphere allows you to forget the stress of the RTP. I am going back for my anniversary!

2
★★★★★

This is the perfect location for couples. This was my first massage ( i am hooked) and my friend (the pro) found the location to be the better than any other massage expirences. The atmosphere allows you to forget the stress of the RTP. I am going back for my anniversary!

.

I walked into the new SS (Bier Creek)Salon and was greeted by a women checking the computer she at no time took her eyes off the computer screen. she spoke to me with an attitude and said can i help you? you won't get my business with that kind of attitude.

0
★☆☆☆☆

I walked into the new SS (Bier Creek)Salon and was greeted by a women checking the computer she at no time took her eyes off the computer screen. she spoke to me with an attitude and said can i help you? you won't get my business with that kind of attitude.

Pros: nice location

.

I think that Skin Sense in Raleigh must have the rudest front desk staff in the Triangle. I went to Skin Sense for years because they do have good services, but I recently got married and changed my last name as a result. I made an appointment, only to have the girl at the front desk call me right back to tell me that the *credit card on file* was no longer valid! I never authorized them to hold a credit card on file, or gave them the number for this purpose. I am assuming that they kept the number in their system after I paid for a service. Despite the fact that I had been going there for years, they refused to let me make another appointment unless I gave them a new number. Needless to say, I switched salons.

1
★★☆☆☆

I think that Skin Sense in Raleigh must have the rudest front desk staff in the Triangle. I went to Skin Sense for years because they do have good services, but I recently got married and changed my last name as a result. I made an appointment, only to have the girl at the front desk call me right back to tell me that the *credit card on file* was no longer valid! I never authorized them to hold a credit card on file, or gave them the number for this purpose. I am assuming that they kept the number in their system after I paid for a service. Despite the fact that I had been going there for years, they refused to let me make another appointment unless I gave them a new number. Needless to say, I switched salons.

Pros: some services

Cons: , slightly overpriced

.

I had the aromatherapy massage. Absolutely heavenly from start to finish. I highly recommend Michael.

2
★★★★★

I had the aromatherapy massage. Absolutely heavenly from start to finish. I highly recommend Michael.

Pros: Classy,, calming, comfortable

Cons: , to schedule

.

I tried to make an appointment after getting a referral. The staff wanted my credit card information to make the appointment OR to come in a prepay for service.
Utterly ridiculous in this day and age of identity theft!

1
★★☆☆☆

I tried to make an appointment after getting a referral. The staff wanted my credit card information to make the appointment OR to come in a prepay for service.
Utterly ridiculous in this day and age of identity theft!

Cons: , CC needed to make app

.

My husband and I have been doing monthly couples massages for a year and a half. We began going when I received a couples session as a gift from my staff. We love the facility and look forward to the experience each month. My husband stays with the same masseuse. I am not so particular; and must say they have all been great. Our only complaint would be that the steam room seems to have it's problems. This is an amenity that we absolutely love, but at least a third of the times we've been there, something hasn't been working properly.

2
★★★★★

My husband and I have been doing monthly couples massages for a year and a half. We began going when I received a couples session as a gift from my staff. We love the facility and look forward to the experience each month. My husband stays with the same masseuse. I am not so particular; and must say they have all been great. Our only complaint would be that the steam room seems to have it's problems. This is an amenity that we absolutely love, but at least a third of the times we've been there, something hasn't been working properly.

Pros: ambience, professional care, holistic experience

Cons: , scheduling difficulty, shower pressure

.

I recently had the Ginger massage at Skin Sense and my experience was horrible. My massuse forgot about me in the steam room before the massage, I almost passed out! She then rushed through my massage so fast I hardly even remember it, then she wrapped me in a cold wet blanket and left the room for what seemed like an eternity. I complained at the front desk and was told the manager would call me and I haven't heard a thing from them in over 2 weeks! The worst massage ever and no customer service either!!

1
★★☆☆☆

I recently had the Ginger massage at Skin Sense and my experience was horrible. My massuse forgot about me in the steam room before the massage, I almost passed out! She then rushed through my massage so fast I hardly even remember it, then she wrapped me in a cold wet blanket and left the room for what seemed like an eternity. I complained at the front desk and was told the manager would call me and I haven't heard a thing from them in over 2 weeks! The worst massage ever and no customer service either!!

Pros: Nice Facilities

Cons: Expensive, Poor Customer Service

.

I've been here a couple of times, and both trips were amazing. I've had two massages and a hydrobath. With all services, the staff was knowledgeable, and very skilled. They showed me stretches I could do at home to continue to ease my back pain, and I felt they really went the extra mile for service. Plus, the atmosphere there is so relaxing. The price seems high for some services, but overall, I think the value is fantastic. The front staff isn't as knowledgeable, so getting a recommendation for treatment is difficult, but I don't see this as a big problem. HIGHLY recommended.

2
★★★★★

I've been here a couple of times, and both trips were amazing. I've had two massages and a hydrobath. With all services, the staff was knowledgeable, and very skilled. They showed me stretches I could do at home to continue to ease my back pain, and I felt they really went the extra mile for service. Plus, the atmosphere there is so relaxing. The price seems high for some services, but overall, I think the value is fantastic. The front staff isn't as knowledgeable, so getting a recommendation for treatment is difficult, but I don't see this as a big problem. HIGHLY recommended.

Pros: overall staff skill, ambience, friendliness

Cons: front staff knowledge

.

My husband purchased a massage and pedicure for me as a holiday gift. I used it the Saturday after Christmas and it was an awesome experience. The staff were all friendly, the atmosphere clean and relaxing. The massage therapist was wonderful. My ONLY complaint was that the person providing the pedicure was a tad too chatty for me -- I had just had a wonderful massage, and wished I could have enjoyed some peace and quiet during the foot pampering. But she was very nice, and the pedicure was great, so it's a small complaint. (smile)

2
★★★★★

My husband purchased a massage and pedicure for me as a holiday gift. I used it the Saturday after Christmas and it was an awesome experience. The staff were all friendly, the atmosphere clean and relaxing. The massage therapist was wonderful. My ONLY complaint was that the person providing the pedicure was a tad too chatty for me -- I had just had a wonderful massage, and wished I could have enjoyed some peace and quiet during the foot pampering. But she was very nice, and the pedicure was great, so it's a small complaint. (smile)

Pros: Atmosphere, Services Provided, Cleanliness

Cons: Pricey

.

i have been to skin sense several times, i go about once every 3 months, and every time i go they remember my name and are very friendly. the skin sense is a perfect place to go relax and is very relaxing, low lights, and good smelling candles burning, i love everything about it

2
★★★★★

i have been to skin sense several times, i go about once every 3 months, and every time i go they remember my name and are very friendly. the skin sense is a perfect place to go relax and is very relaxing, low lights, and good smelling candles burning, i love everything about it

.

My wife and I both had massages - very relaxing; atmosphere is very soothing. Definitely recommend

2
★★★★☆

My wife and I both had massages - very relaxing; atmosphere is very soothing. Definitely recommend

Pros: nice atmosphere

Cons: expensive

.

I have the best facials when I am there... If you get a facial, ask for Monica or Jennifer (for their Raleigh location)!

2
★★★★☆

I have the best facials when I am there... If you get a facial, ask for Monica or Jennifer (for their Raleigh location)!

.

My husband purchased me a massage 2 months after I delivered our second child. I needed it. It was awesome.

2
★★★★☆

My husband purchased me a massage 2 months after I delivered our second child. I needed it. It was awesome.

 

Wait, you're the expert.

If you've been to or used Skin Sense A Day Spa, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review