Mattress Firm Supercenter Pineville

★★☆☆☆
  • 11523 Carolina Pl Pkwy Ste C

    Pineville, NC 28134

    Map & Directions
  • 704-542-9331

About Mattress Firm Supercenter Pineville

Categories
  • Mattress Stores
  • Bedding
  • Furniture Stores
  • Beds
  • Bedroom Furniture
Details
  • Shop Online
  • Mattress Stores
  • Mattress Pads
Hours
M-Tu 10am-8pm, W 10am-6pm, Th Closed, F-Sa 10am-8pm, Su 12pm-6pm
Emails
  • customerservice@mattressfirm.com
Keywords
  • Mattress Online
  • Best Mattress
  • New Mattress
Products
  • Mattresses
  • Beds
  • Box Springs
  • Mattress Toppers
  • Bed Frames
  • Headboards
  • Footboards
  • Daybeds
  • Trundle Beds
  • Futons
  • Futon Mattresses
  • Crib Mattresses
  • Latex Mattresses
  • Innerspring Mattresses
  • Foam Mattresses
  • Adjustable Beds
  • Platform Beds
  • Gel Mattresses
  • Pillows
  • Sheets
  • Comforters
  • Duvets
  • Mattress Protectors
  • Futon Covers
  • Mattress Covers
  • Nightstands
  • Bedroom Furniture
  • Rugs
  • Chairs
  • Recliners
  • Lamps
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa
Brands
  • Serta
  • Simmons
  • King Koil
  • Hotel Maison
  • Serta iSeries
  • Carolina Mattress Guild
  • My Side
  • Castle Collection
  • Kingsdown
  • Laura Ashley
  • Simmons Comforpedic
  • Simmons Beautyrest
  • Serta Perfect Sleeper
  • Serta Coolsense
  • Serta iComfort
  • Sleeping Beauty
  • Simmons ComforPedic Phenom

Home & Garden

Home & Garden
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2.0 1
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I was so disappointed with my recent visit to ""Factory Mattress"" that I wrote a letter to the Better Business Bearu. I was the only customer in the store standing right at the counter as one employee talked to his friend on the phone and laughed. He told me that the gentlemen in the restroom or back room would help me, which ever. Anyway the store manager comes out of the room and walks into another as if I wasn't there. I being upset asked ""Is someone going to help me or do I stand here looking stupid"". The gentlemen on the phone, if thats what you want to call him kept talking and the store manager remained in the office. I am a African American male and the two employees are white so you can imagine how I felt as well as what I was thinking. This is not a discrimation is but I sure felt that way. I contacted the corporate office and left the manager a message but of course he never called back. Anyone reading this message please consider taking your business elsewhere when looking for a mattress or futon.

1
★★☆☆☆

I was so disappointed with my recent visit to ""Factory Mattress"" that I wrote a letter to the Better Business Bearu. I was the only customer in the store standing right at the counter as one employee talked to his friend on the phone and laughed. He told me that the gentlemen in the restroom or back room would help me, which ever. Anyway the store manager comes out of the room and walks into another as if I wasn't there. I being upset asked ""Is someone going to help me or do I stand here looking stupid"". The gentlemen on the phone, if thats what you want to call him kept talking and the store manager remained in the office. I am a African American male and the two employees are white so you can imagine how I felt as well as what I was thinking. This is not a discrimation is but I sure felt that way. I contacted the corporate office and left the manager a message but of course he never called back. Anyone reading this message please consider taking your business elsewhere when looking for a mattress or futon.

Pros: Poor customer service and management staff.

Message from Mattress Firm Supercenter Pineville

Mattress Firm features more than 55 different mattresses from top manufacturers such as Beautyrest, Serta, Simmons, The Dream Bed and more. We carry specialty mattresses and bedding products incorporating the latest sleep technology, including pressure relieving memory foam mattresses. Enjoy same-day or next-day mattress delivery nationwide and rest assured with our ​120 night sleep happy guarantee!

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