Exotic Tan

★★★☆☆
  • 233 W Main St

    Spindale, NC 28160

    Map & Directions
  • 828-286-1879

About Exotic Tan

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Personal Services

Personal Services
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3.0 2
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I've been a customer for almost 10 years there, and I have tanned almost year round there for the last three years. When the salon first opened it was great but has steadily been on the decline. The staff seems unqualified and unprofessional (when prompted, they could not even suggest how many minutes I should tan without burning), the rooms are dirty, and most importantly the bulbs have not been changed in the beds for over 2 years!!! I recently asked for a refund because of this (and the simple fact that when I had payed for my months they lied and told me that they were replacing the old bulbs in the beds later that month) and then I was told that "they don't give refunds, but you can sell 'em!" I am certainly not in the tanning buisness and obviously they should not be either. I was then placed on the telephone with the owner and although she did eventually give me my money back (I had purchased many months in advanced at a discount) she was not the least bit apologetic nor professional. Lesson learned, you get what you pay for!
I would suggest that this salon stop spending all of their $$ on new living room furniture and televisions for the waiting area and invest in a cleaning staff, a few classes for the underqualified staff, and NEW BULBS, so that people who pay to tan will actually achieve a tan in less than TWO MONTHS!!!!!

1
★☆☆☆☆

I've been a customer for almost 10 years there, and I have tanned almost year round there for the last three years. When the salon first opened it was great but has steadily been on the decline. The staff seems unqualified and unprofessional (when prompted, they could not even suggest how many minutes I should tan without burning), the rooms are dirty, and most importantly the bulbs have not been changed in the beds for over 2 years!!! I recently asked for a refund because of this (and the simple fact that when I had payed for my months they lied and told me that they were replacing the old bulbs in the beds later that month) and then I was told that "they don't give refunds, but you can sell 'em!" I am certainly not in the tanning buisness and obviously they should not be either. I was then placed on the telephone with the owner and although she did eventually give me my money back (I had purchased many months in advanced at a discount) she was not the least bit apologetic nor professional. Lesson learned, you get what you pay for!
I would suggest that this salon stop spending all of their $$ on new living room furniture and televisions for the waiting area and invest in a cleaning staff, a few classes for the underqualified staff, and NEW BULBS, so that people who pay to tan will actually achieve a tan in less than TWO MONTHS!!!!!

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Exotic Tan is my choice of tanning salons here in town. They have several tanning beds so there is never a waiting period. If by chance you do have to wait, you are very comfortable in the waiting area which has plenty of sitting areas. The beds are always clean and ready when you get there. They also carry a great line of tanning products and have a very nice staff of people.

5
★★★★★

Exotic Tan is my choice of tanning salons here in town. They have several tanning beds so there is never a waiting period. If by chance you do have to wait, you are very comfortable in the waiting area which has plenty of sitting areas. The beds are always clean and ready when you get there. They also carry a great line of tanning products and have a very nice staff of people.

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