Best Rent-All, Inc.

★★★☆☆

About Best Rent-All, Inc.

Categories
  • Hardware
  • Party Supply Stores
  • Party Rentals
  • Tent Rentals
  • Bridal Shops
  • Office Space Rental
Details
  • Trade Shows
  • Wedding Supplies
  • Tool & Equipment Rental
  • Awnings
Hours
M-Sa 7:30am-5:30pm, Su Closed
Special Offer
Call Today
Specialties
  • Tables,Plumbing,Weddings,Tables,Chairs
Services
  • Delivery Services
Products

Wedding Equipment & Supplies Rental

    Rental Stores & Yards Commercial & Industrial

      3.25 8
      Hi! Sign in to let us know how Best Rent-All, Inc. was?
      Write a Review
      .

      I have rented items for weddings and equipment for my business and personal use. I have never had a problem with anything! I would never consider going anywhere else in the triangle. Best Rent All is simply ""Durham's Best."" - Mark

      2
      ★★★★★

      I have rented items for weddings and equipment for my business and personal use. I have never had a problem with anything! I would never consider going anywhere else in the triangle. Best Rent All is simply ""Durham's Best."" - Mark

      Pros: Best Customer Service Anywhere

      .

      I have used Best Rentals for personal use...parties and a wedding and numerous times for bussiness affairs.I have always been 100% satisfied. I NEVER have had any problems. In fact my office is in Cary and I come to Durham just to use Best Rentals.

      2
      ★★★★★

      I have used Best Rentals for personal use...parties and a wedding and numerous times for bussiness affairs.I have always been 100% satisfied. I NEVER have had any problems. In fact my office is in Cary and I come to Durham just to use Best Rentals.

      Pros: Wonderful staff and service

      .

      I rented a Trench Master for 4 hours, got home and the starter rope broke on the second pull. I carried it back, waited for the rope to be replaced, got the tool home, cranked it and within 5 minutes a belt (or two) broke. Carried it back and they gave me a second tool. Got it home and within 10 minutes two belts started to jump off the pulleys. I tried to repair for about an hour then gave up. by now over 2 1/2 hours of 'my' time was lost. I was able to dig about 20 ft. of an estimated 150 ft. line.\r\nWhen I carried it back, no apology nor monetary consideration was given; only it was my fault for not pulling the tool backwards, which was a lie, since I had used similar tools before. That was their way out.\r\nI WILL NEVER RENT FROM THEM AGAIN.

      0
      ★☆☆☆☆

      I rented a Trench Master for 4 hours, got home and the starter rope broke on the second pull. I carried it back, waited for the rope to be replaced, got the tool home, cranked it and within 5 minutes a belt (or two) broke. Carried it back and they gave me a second tool. Got it home and within 10 minutes two belts started to jump off the pulleys. I tried to repair for about an hour then gave up. by now over 2 1/2 hours of 'my' time was lost. I was able to dig about 20 ft. of an estimated 150 ft. line.\r\nWhen I carried it back, no apology nor monetary consideration was given; only it was my fault for not pulling the tool backwards, which was a lie, since I had used similar tools before. That was their way out.\r\nI WILL NEVER RENT FROM THEM AGAIN.

      Pros: Every tool you want and the staff to provide service

      Cons: Tools not properly serviced before renting

      .

      Yesterday we rented a 4" chipper from Best Rent All and we picked it up at 9 am. The staff was very friendly and prompt in the beginning. After getting the machine home we used it for approximately two hours when a blade broke. We turned the machine off and promptly called Best about the problem. They agreed to exchange it as they had another one at the location. We drove back to the facility and exchanged the chipper. Once we got back home and proceeded to start on our pile of Magnolia limbs and Acuba limbs, that had been trimmed a few months ago, the second machine stopped working after less than an hour. We checked the machine for any limb jambs or debris but there did not seem to be any. We then packed it up and returned it to Best around 3 pm. Our day of an 8 hour rental turned into two trips to the store and only three and a half hours of chipping. We still have a pile out there. When we got to Best and explained that this machine also had a problem and that it had just stopped they said that it was our fault because we were putting two to four foot sections of large shrubbery material into the machine. It only chips wood. Last time I checked shrubbery limbs are wood. There was not warning or directions on the machine or instruction booklet that said it could not handle an Acuba shrub or any of that type of debris. We ended up getting stuck with a $160.00 bill for the day, two trips to the store and less than a half a days work. What a ripoff. If the machine cannot handle magnolia or shrubs then say so on the machine or give an instruction manual with the rental. We would have never rented it had we known it could not withstand this small amount of debris. We will never rent from them again. They did not offer to compensate for our time or gas or their lack of directions with their machinery.

      1
      ★☆☆☆☆

      Yesterday we rented a 4" chipper from Best Rent All and we picked it up at 9 am. The staff was very friendly and prompt in the beginning. After getting the machine home we used it for approximately two hours when a blade broke. We turned the machine off and promptly called Best about the problem. They agreed to exchange it as they had another one at the location. We drove back to the facility and exchanged the chipper. Once we got back home and proceeded to start on our pile of Magnolia limbs and Acuba limbs, that had been trimmed a few months ago, the second machine stopped working after less than an hour. We checked the machine for any limb jambs or debris but there did not seem to be any. We then packed it up and returned it to Best around 3 pm. Our day of an 8 hour rental turned into two trips to the store and only three and a half hours of chipping. We still have a pile out there. When we got to Best and explained that this machine also had a problem and that it had just stopped they said that it was our fault because we were putting two to four foot sections of large shrubbery material into the machine. It only chips wood. Last time I checked shrubbery limbs are wood. There was not warning or directions on the machine or instruction booklet that said it could not handle an Acuba shrub or any of that type of debris. We ended up getting stuck with a $160.00 bill for the day, two trips to the store and less than a half a days work. What a ripoff. If the machine cannot handle magnolia or shrubs then say so on the machine or give an instruction manual with the rental. We would have never rented it had we known it could not withstand this small amount of debris. We will never rent from them again. They did not offer to compensate for our time or gas or their lack of directions with their machinery.

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      Best Rental - All, has just about anything that you will need to rent for your upcoming party, wedding or social event, WARNING: Make sure you count your linen and other items before leaving their facilitiy, after returning my items, I was told that I was missing a table cloth; and the replacement cost of the missing table cloth was the same price as my deposit ""How Ironic"". This was my only dissatisfaction with this company.....hope this helps!

      0
      ★☆☆☆☆

      Best Rental - All, has just about anything that you will need to rent for your upcoming party, wedding or social event, WARNING: Make sure you count your linen and other items before leaving their facilitiy, after returning my items, I was told that I was missing a table cloth; and the replacement cost of the missing table cloth was the same price as my deposit ""How Ironic"". This was my only dissatisfaction with this company.....hope this helps!

      Pros: Large variety of rental equipment.

      Cons: Staff should make it a habit to go through each customers contract line items before equipment leaves the store premises.

      .

      Best Rentals is where I go for all of my heavy equipment needs. The staff are knowledgeable about everything I rent. There is no equipment that I have needed that they didn't have. Good place, reasonable rates. I just wish it was at a better location.

      4
      ★★★★☆

      Best Rentals is where I go for all of my heavy equipment needs. The staff are knowledgeable about everything I rent. There is no equipment that I have needed that they didn't have. Good place, reasonable rates. I just wish it was at a better location.

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      Although the location is small they have a great selection. The staff was quick and friendly and there was not a problem with me showing up two days before or wedding wanting to rent items.

      4
      ★★★★☆

      Although the location is small they have a great selection. The staff was quick and friendly and there was not a problem with me showing up two days before or wedding wanting to rent items.

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      We use best rent all for all of our sporting events. We have rented chairs, and tables from them. They have the best prices on rentals. All of their equipment is state of the Art. They even have staff load it in your car. Will without a doubt recommend.

      5
      ★★★★★

      We use best rent all for all of our sporting events. We have rented chairs, and tables from them. They have the best prices on rentals. All of their equipment is state of the Art. They even have staff load it in your car. Will without a doubt recommend.

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      Message from Best Rent-All, Inc.

      Rentals, Sales and Service

      Yext PowerListings

       

      Wait, you're the expert.

      If you've been to or used Best Rent-All, Inc., leave a review.

      It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



      Write a Review