Romano's Macaroni Grill

★★★★☆
  • 740 SE Maynard Rd

    Cary, NC 27511

    Map & Directions
  • 919-467-7727

About Romano's Macaroni Grill

Hours
Sun-Thu 11am-10pm, Fri-Sat 11am-11pm

Food

Food
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I've been eating here for years and I love the food. BUT the last time I was there the waitress was so rude I'm debating on never going back. It was the most unpleasant dinner experience I've ever had. She obviosuly had something better to

3
★★★★★

I've been eating here for years and I love the food. BUT the last time I was there the waitress was so rude I'm debating on never going back. It was the most unpleasant dinner experience I've ever had. She obviosuly had something better to

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We go to Romano's maybe once a year, mostly for birthdays or Christmas Eve. This past weekend, Feb.21,2012 we went (a party of 6) for my wifes birthday. It seems that the place had some changes made since we were there last. The atmosphere

3
★★★★★

We go to Romano's maybe once a year, mostly for birthdays or Christmas Eve. This past weekend, Feb.21,2012 we went (a party of 6) for my wifes birthday. It seems that the place had some changes made since we were there last. The atmosphere

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This is one of my favorites. So things go wrong once in a while. So what. People are human. I just love the Chicken Portabello and the salads. We went recently for my granddaughter's birthday (9th) and everyone sang to her. Sometimes the drinks arriving from the bar are slow but remember the server has to wait for the bartender and sometimes there is only one.

Servers work hard and deserve your patience and your tip. Don't be so fast to pass judgement.

2
★★★★☆

This is one of my favorites. So things go wrong once in a while. So what. People are human. I just love the Chicken Portabello and the salads. We went recently for my granddaughter's birthday (9th) and everyone sang to her. Sometimes the drinks arriving from the bar are slow but remember the server has to wait for the bartender and sometimes there is only one.

Servers work hard and deserve your patience and your tip. Don't be so fast to pass judgement.

Pros: Kid friendly - good food - service - tasty drinks - chocolate cake AAAA

Cons: Noisy - tables too close together

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I used to like the restaurant but my last two visits turned me off and I don't plan on returning. The food is OK but the service is terrible. First visit for my daughters birthday the waiter just plopped the birthday cake on the table and walked away, very disappointing to my young daughter after there were several other birthday groups there that got the full staff birthday greeting.

Second visit the waitress was inattentive, slow to take the order and sat down to chat with some customers/friends at a nearby table while we waited... and waited for the check.. Only when we ask her for the check did she finally bring it over. This was no kid either, it was a waitress in her 50's.

For my money I'd rather go to Biaggi's in Cary.

0
★☆☆☆☆

I used to like the restaurant but my last two visits turned me off and I don't plan on returning. The food is OK but the service is terrible. First visit for my daughters birthday the waiter just plopped the birthday cake on the table and walked away, very disappointing to my young daughter after there were several other birthday groups there that got the full staff birthday greeting.

Second visit the waitress was inattentive, slow to take the order and sat down to chat with some customers/friends at a nearby table while we waited... and waited for the check.. Only when we ask her for the check did she finally bring it over. This was no kid either, it was a waitress in her 50's.

For my money I'd rather go to Biaggi's in Cary.

Pros: Prices are OK

Cons: Lousy Service

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My wife and I went to the Macaroni Grill in Cary this evening and found the experience to be most unpleasant.

It's loud, the food is overpriced for the quality you receive and the service was horrific.

Apparently our waitress, Patricia, was new to the whole dining experience. She wasn't aware that people used napkins, silverware and appetizer plates...all of which we had to track down. Also, you're going to need to order all of the drinks that you are going to want with your dinner at the beginning. I didn't realize one beer was going to have to last me my entire meal. To her credit, she did ask us if we wanted water...when we were already leaving. What angered me most was that I didn't have exact change so I ended up leaving her a tip because who knows how long I would have been there if I had waited for it.

My wife and I will obviously not be returning. My advice to the Macaroni Grill is to find a better wait staff or they'll be posting a new sign in their window...OUT OF BUSINESS!!!

0
★☆☆☆☆

My wife and I went to the Macaroni Grill in Cary this evening and found the experience to be most unpleasant.

It's loud, the food is overpriced for the quality you receive and the service was horrific.

Apparently our waitress, Patricia, was new to the whole dining experience. She wasn't aware that people used napkins, silverware and appetizer plates...all of which we had to track down. Also, you're going to need to order all of the drinks that you are going to want with your dinner at the beginning. I didn't realize one beer was going to have to last me my entire meal. To her credit, she did ask us if we wanted water...when we were already leaving. What angered me most was that I didn't have exact change so I ended up leaving her a tip because who knows how long I would have been there if I had waited for it.

My wife and I will obviously not be returning. My advice to the Macaroni Grill is to find a better wait staff or they'll be posting a new sign in their window...OUT OF BUSINESS!!!

Cons: SERVICE, SERVICE, SERVICE...

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I went there last night with a 2 friends after working a VERY long day. I had the worst service in my entire life. And I thought I already had the worse service here before. The managers were horrible. They had an in your face attitude and literally got into my face. Then they refused to give me the general manager's name and I just left. Completely rude and insulting. I will never go back and anyone I know won't go there again either.

0
★☆☆☆☆

I went there last night with a 2 friends after working a VERY long day. I had the worst service in my entire life. And I thought I already had the worse service here before. The managers were horrible. They had an in your face attitude and literally got into my face. Then they refused to give me the general manager's name and I just left. Completely rude and insulting. I will never go back and anyone I know won't go there again either.

Pros: The foods good

Cons: The manager's hospitality to their guests

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Unfortunately, Macaroni Grill is not as good as it used to be. They have taken a lot of items off the menu, including most of their great vegetarian dishes. At least they still have the "Create your own pasta", but I found them to be quite skimpy on the toppings this time.

They also seem to frequently forget to place silverware and napkins when resetting a table. More than once, our salad and bread has arrived but we have no utensils to eat them with.

1
★★★☆☆

Unfortunately, Macaroni Grill is not as good as it used to be. They have taken a lot of items off the menu, including most of their great vegetarian dishes. At least they still have the "Create your own pasta", but I found them to be quite skimpy on the toppings this time.

They also seem to frequently forget to place silverware and napkins when resetting a table. More than once, our salad and bread has arrived but we have no utensils to eat them with.

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Of everywhere we eat, "The Grill" continuously surpasses everyone else's service. I hope thye never change a thing!

2
★★★★★

Of everywhere we eat, "The Grill" continuously surpasses everyone else's service. I hope thye never change a thing!

Pros: Great Service, Great Food, Great For Kids

Cons: Menu's been changing, Not enough capers

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I've been to many Italian restaurants and this restaurant is one of my favorite place to eat. The price is right and the food is great.

2
★★★★☆

I've been to many Italian restaurants and this restaurant is one of my favorite place to eat. The price is right and the food is great.

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2
★★★★☆

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Cons: service

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The food was fantastic and the service was awsome. There was an opra singer w/ the voice of an angle. Management presance was very apparent and everyone seemed to have a great time! Will be back!

2
★★★★★

The food was fantastic and the service was awsome. There was an opra singer w/ the voice of an angle. Management presance was very apparent and everyone seemed to have a great time! Will be back!

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Macaroni Grill is one of my favorite "chain" restaurants. The one in Cary did not stand out above the one on 15-501. Everything was what I expected- good food decent prices. I do love the big gallon of house wine and the big glass they give you. I'll be so glad when the Mac Grill opens here in Raleigh.

2
★★★★★

Macaroni Grill is one of my favorite "chain" restaurants. The one in Cary did not stand out above the one on 15-501. Everything was what I expected- good food decent prices. I do love the big gallon of house wine and the big glass they give you. I'll be so glad when the Mac Grill opens here in Raleigh.

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Although it can be very crowded on the weekends, Macaroni Grill is able to accommodate fairly large groups...just make a reservation. The food is authentic and reasonably priced. Fun atmosphere. Most nights you will find a roaming Opera singer taking song requests.

2
★★★★★

Although it can be very crowded on the weekends, Macaroni Grill is able to accommodate fairly large groups...just make a reservation. The food is authentic and reasonably priced. Fun atmosphere. Most nights you will find a roaming Opera singer taking song requests.

Pros: Good for Groups, Reasonably Priced, Romantic

Cons: Crowded, Can get Loud

Editorial from

Macaroni Grill is characterized by its fast service, attentive staff and traditional Italian cuisine. Parents love Macaroni Grills classy atmosphere...

 

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