Randy's Auto Services

★★★☆☆
  • 3615 Carolina Beach Rd

    Wilmington, NC 28412

    Map & Directions
  • 910-395-0877

About Randy's Auto Services

Professional Services

Professional Services
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Needing an appointment only says that they are busy and trusted by their loyal customers.

2
★★★★★

Needing an appointment only says that they are busy and trusted by their loyal customers.

Pros: More apt to work with you than anyone in town.

Cons: Need an appointment.

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Horrible experience, they said the reason my car died was because i needed a tune up, when i picked it up it died when i left their lot. We pull it back in, he says its just low on gas, filled it up, I made it less than 5 miles and it died again. Then they said it was probably a fuel pump. Wanted to charge me $309 for the pump and $150 for labor. They would give me no deal or break even though they diagnosed the car wrong and fixed things that did not need to be fixed. I even asked if they would tow my car back to their shop for me and they refused. When I threatened to notify my credit card company that I would be withholding my $330 tune up expense they told me they would "see me in court" and hung up on me. I went to midas and it was a problem with the regulator. Cost me $200 and it was over with. Don't waste your time with incompetent mechanics who look to rip you off. Truly horrible service.

0
★☆☆☆☆

Horrible experience, they said the reason my car died was because i needed a tune up, when i picked it up it died when i left their lot. We pull it back in, he says its just low on gas, filled it up, I made it less than 5 miles and it died again. Then they said it was probably a fuel pump. Wanted to charge me $309 for the pump and $150 for labor. They would give me no deal or break even though they diagnosed the car wrong and fixed things that did not need to be fixed. I even asked if they would tow my car back to their shop for me and they refused. When I threatened to notify my credit card company that I would be withholding my $330 tune up expense they told me they would "see me in court" and hung up on me. I went to midas and it was a problem with the regulator. Cost me $200 and it was over with. Don't waste your time with incompetent mechanics who look to rip you off. Truly horrible service.

 

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