Azteca Mexican Restaurants

★★★★☆
  • 9709 E Independence Blvd

    Matthews, NC 28105

    Map & Directions
  • 704-814-9877

About Azteca Mexican Restaurants

Hours
Mon. - Thu., Sun. 11am - 10:30pm;Fri. - Sat. 11am - 11pm

Food

Food
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This restaurant has the worst customer service I've ever experienced! Ordered a jumbo house margarita and was given one that was so unbelievably strong, I was unable to drink it all. When we told the waitress twice that it would make me

3
★★★★★

This restaurant has the worst customer service I've ever experienced! Ordered a jumbo house margarita and was given one that was so unbelievably strong, I was unable to drink it all. When we told the waitress twice that it would make me

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This places doesnt even deserve one stare. Couldn't post unless a star was given. BAAAAAAD customer service. The server told us margaritas were half off, when the check came the drinks were full price, the server seemed to have retracted

3
★★★★★

This places doesnt even deserve one stare. Couldn't post unless a star was given. BAAAAAAD customer service. The server told us margaritas were half off, when the check came the drinks were full price, the server seemed to have retracted

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Been coming here for several years. I love their salsa! My personal lunch/dinner favorite is the pollo con crema (chicken, green peppers, and onions in a Mexican sour cream sauce served with rice, beans, and cactus salad). I get corn

3
★★★★★

Been coming here for several years. I love their salsa! My personal lunch/dinner favorite is the pollo con crema (chicken, green peppers, and onions in a Mexican sour cream sauce served with rice, beans, and cactus salad). I get corn

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Great pico de gallo and chips. Quite a few great dishes we rotate between. Pork carnitas are a fav of my husband. Enchalidas de Cameron is my fav. Never had a problem with their service or food. Reasonably priced.

2
★★★★☆

Great pico de gallo and chips. Quite a few great dishes we rotate between. Pork carnitas are a fav of my husband. Enchalidas de Cameron is my fav. Never had a problem with their service or food. Reasonably priced.

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Good food. Great salsa. Service was good. Nice atmosphere. Have been there for group parties and the service for the large group was quick and well organized. Food better than average.

3
★★★☆☆

Good food. Great salsa. Service was good. Nice atmosphere. Have been there for group parties and the service for the large group was quick and well organized. Food better than average.

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We ate there often for lunch. It has good prices. The food isn't that spicy if you like more mild mexican food. The service was pretty good. It is an average restaurant.

3
★★★☆☆

We ate there often for lunch. It has good prices. The food isn't that spicy if you like more mild mexican food. The service was pretty good. It is an average restaurant.

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Everything was good especially the food. My favorite would be the chicken quesadilla it was delicious. It was large and great. Until the first time i went there i was never big on mexican food.

5
★★★★★

Everything was good especially the food. My favorite would be the chicken quesadilla it was delicious. It was large and great. Until the first time i went there i was never big on mexican food.

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This restaurant has the worst customer service ever. I was a regular until today. I called in an order over the phone the gentlemen who took my order was very pleasant until he began speaking Spanish to another gentlemen nearby about me. Using profanity and that he did not wish to take my F****** order. I am sure he was unaware that I did not speak or understood Spanish which I did. Then he handed the phone to him and told him he refused to take my order. The other gentlemen got on the phone and said can I help you. I asked him to place the other gentleman on the phone that I was speaking with first. I asked him that I wanted to speak with him and the gentlemen told him I don?t want to speak with that B**** in Spanish. I then told them that I understood everything that they were saying and asked to speak with the manager. They left me on hold for 10 Min. Then another gentlemen gentleman got on the phone and said he was the Manager and I explain to him the situation. He took my name and number down and said he would need to investigate this. I have yet to hear back from them. I do not recommend this restaurant to anyone unless you like this type of customer service.

0
★☆☆☆☆

This restaurant has the worst customer service ever. I was a regular until today. I called in an order over the phone the gentlemen who took my order was very pleasant until he began speaking Spanish to another gentlemen nearby about me. Using profanity and that he did not wish to take my F****** order. I am sure he was unaware that I did not speak or understood Spanish which I did. Then he handed the phone to him and told him he refused to take my order. The other gentlemen got on the phone and said can I help you. I asked him to place the other gentleman on the phone that I was speaking with first. I asked him that I wanted to speak with him and the gentlemen told him I don?t want to speak with that B**** in Spanish. I then told them that I understood everything that they were saying and asked to speak with the manager. They left me on hold for 10 Min. Then another gentlemen gentleman got on the phone and said he was the Manager and I explain to him the situation. He took my name and number down and said he would need to investigate this. I have yet to hear back from them. I do not recommend this restaurant to anyone unless you like this type of customer service.

Pros: THUMBS DOWN

Cons: BAD CUSTOMER SERVICE

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I was hesitant to go to Mexican because I am on a very strict diet. When I told the waiter I was on a diet he was quick to make suggestions and accomidate my needs. I ended up having the Carni asada with the beans and rice togo (for my dogs) and a side of castus salad instead of the guacamole salad. He didn't bring the chips to my table and he was quick to refill my diet coke. The service was fantastic and my food was cooked just right and it was a great portion considering I didn't have the rice and beans.

2
★★★★★

I was hesitant to go to Mexican because I am on a very strict diet. When I told the waiter I was on a diet he was quick to make suggestions and accomidate my needs. I ended up having the Carni asada with the beans and rice togo (for my dogs) and a side of castus salad instead of the guacamole salad. He didn't bring the chips to my table and he was quick to refill my diet coke. The service was fantastic and my food was cooked just right and it was a great portion considering I didn't have the rice and beans.

More about Azteca Mexican Restaurants

Today, you can enjoy the richness of our Mexican culture, folklore and specially our traditional food at the Azteca Restaurants in North Carolina. We are proud to be the number one choice for Mexican cuisine in Charlotte, Matthews, and Gastonia.

 

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